When you are setting up the measure, which two steps should you perform to complete this task?

You are a Customer Data Platform Specialist. Your organization recently implemented audience insights. You need to create a measure using the ‘Average Transaction Value’ template to track the average spent by a customer. As part of the process of creating the measure, you need to add data and map it...

March 23, 2022 No Comments READ MORE +

Which two conditions must be met to export segments needed by the sales team to the D365 Sales app?

You are a Customer Data Platform Specialist. You need to design a process to share the unified customer profile with the sales team. The sales team uses the Dynamics 365 Sales app for marketing list generation. Which two conditions must be met to export segments needed by the sales team...

March 21, 2022 No Comments READ MORE +

Which two statements are correct about using segment differentiations?

You are a Customer Data Platform Specialist. You created several customer segments. You want to identify differences between the segments that you created. Which two statements are correct about using segment differentiations? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.A . The...

March 18, 2022 No Comments READ MORE +

Which option is the fastest way to fulfill the requirement?

You are a Customer Data Platform Specialist. Your company implemented audience insights and Dynamics 365 Marketing. One of the data sources is the behavioral data from Dynamics 365 Marketing. You are reviewing the segment requirements with the marketing team. The marketing team wants the segments to exclude people who already...

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Which four actions should you perform in sequence to meet this requirement?

DRAG DROP You are a Customer Data Platform Specialist. You are implementing an incremental refresh in audience insights. All the data is stored in an Azure SQL database and is ingested to audience insights using Power Query. You need to configure an incremental refresh for data sources. Which four actions...

March 17, 2022 No Comments READ MORE +

Which two statements are correct when creating an additional environment with limited amount of required configuration?

You are a Customer Data Platform Specialist. You need to create an additional audience insights environment based on the existing configuration in the development environment. Which two statements are correct when creating an additional environment with limited amount of required configuration? Each correct answer presents part of the solution. NOTE:...

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Which two options should you use as the base in quick segments to create the required insights?

You are a Customer Data Platform Specialist. One of the marketing users asked you to create two lists: ✑ All customers that live in Paris, France ✑ All customers that have made more than ten online purchases You decide to create these lists as quick segments. Which two options should...

March 16, 2022 No Comments READ MORE +

Which two statements define the actions that should be completed to satisfy this requirement?

You are a Customer Data Platform Specialist. Dynamics 365 Customer Insights (CI) users have complained that they are not able to quickly find customers using main demographic data points. You must ensure users are able to search customers using any of the available fields. Which two statements define the actions...

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How can you display the levels of interest a customer has in each new service to users in Dynamics 365 Sales?

You are a Customer Data Platform Specialist. You completed an initial implementation of audience insights. The marketing team wants to send a survey to customers. The survey will determine their interest in several new services that your company may begin offering. The marketing team will use a new survey website...

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What should you do?

Topic 2, Misc. Questions Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a...

March 15, 2022 No Comments READ MORE +