MB-240 exam

You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets. You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices. You need to find...

DRAG DROP To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities. The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up. Which five steps should you...

Your company is expanding nationally. You need to configure tax codes for a new territory, so the company can start to operate in the new territory. You realize that you can identify which field service record types the tax code will be applied to. Which three Field Service record types...

DRAG DROP You are a Dynamics 365 for Field Service administrator. Your company only uses contractors as Bookable Resources. The contractors are not licensed Dynamics 365 users. The scheduling team books work orders to resources based on location. The team provides you with scenarios because many resources are not showing...

You are entering products and services into Dynamics 365 CE Field Services. You need to ensure that your field technicians can use the products when completing work orders. Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents...

DRAG DROP You are a Dynamics 365 for Field Service Administrator. You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident. Which seven actions should you perform in sequence to add these services? To answer, move the appropriate...

You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule. You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement. Which two of the following should...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer...

You are a Dynamics 365 for Field Service Administrator. You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent backto Azure IoT Central. You need to...

You are a Dynamics 365 for Field Service consultant. One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite. You need to provide a recommendation of which solution your customer should use to achieve their request. What should you recommend?A ....