What are three common challenges they could encounter that HC solves for?

Healthcare companies face challenges from a variety of sources. What are three common challenges they could encounter that HC solves for? (Choose 3)A . There are not enough Providers for the amount of the Care Requests.B . Insufficient funds allocated to Research and Development.C . The need to drive sales...

April 6, 2025 No Comments READ MORE +

What is the recommended best practice for modeling members in HC for this organization?

A Payer Service Cloud org uses Accounts and contacts to model Health Insurance Members. While all teams within the organization Work with all members, only some teams require HC capabilities. What is the recommended best practice for modeling members in HC for this organization?A . Only groups needing HC capabilities...

April 5, 2025 No Comments READ MORE +

Which three standard objects are used in the workflow to manage utilization data? (Choose 3)

Which three standard objects are used in the workflow to manage utilization data? (Choose 3)A . Care Request PlanB . Care DiagnosisC . Care AuthorizationD . Care RequestE . Care Request DrugView AnswerAnswer: ACD Explanation: According to the Salesforce documentation2, the following standard objects are used in the workflow to...

April 3, 2025 No Comments READ MORE +

How can a Health Cloud administrator change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with their specific business terminology and use case?

How can a Health Cloud administrator change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with their specific business terminology and use case?A . Go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’ label, click the ‘New Local Translation/Overrides’ button, Select the language and enter the...

April 1, 2025 No Comments READ MORE +

Which three of the following features are included with a Health Cloud License?

Which three of the following features are included with a Health Cloud License?A . EHR Mulesoft TemplatesB . SurveysC . Intelligent Document AutomationD . Care Cordination(Patient Services)E . Intelligent Form Reader with Amazon TextractView AnswerAnswer: B, C, D Explanation: According to the Health Cloud Data Model Developer Guide, Surveys, Intelligent...

March 31, 2025 No Comments READ MORE +

Which step is recommended to be completed before migrating from Service Cloud to HC?

Which step is recommended to be completed before migrating from Service Cloud to HC?A . Migrate all existing leads to candidate leads.B . Migrate patient data to person accounts.C . Uninstall any Sales Cloud related packages.D . Log a Salesforce support case.View AnswerAnswer: B

March 31, 2025 No Comments READ MORE +

Which two interoperability standards are support by salesforce to facilitate the exchange of health data? (Choose two)

Which two interoperability standards are support by salesforce to facilitate the exchange of health data? (Choose two)A . EDI ANSI X1- Recall Concept/Remainder 2B . FHIR V4( Fast Healthcare interoperability Resources)C . The Direct StandardD . HL7 V2- Simple Application3 C Apply to real word/Analyze / Evaluate(Health Level Seven)E ....

March 28, 2025 No Comments READ MORE +

What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?

Clinicians want to see an overview of the patient’s life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information...

March 27, 2025 No Comments READ MORE +

How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?

How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?A . In the CardView dropdown custom setting for that tab, enter Default for Category Name.B . In the CardView dropdown custom setting for that tab, select Subtab for Tab...

March 22, 2025 No Comments READ MORE +

What is the recommended approach to create patients’ records used in HC?

What is the recommended approach to create patients’ records used in HC?A . Use Patient Data Import Wizard for importing up to 50,000 records.B . Patient object to convert leads into contacts.C . Create patient records using Patient Loader WizarD.D . Create as Person Accounts or Leads for referralsView AnswerAnswer:...

March 21, 2025 No Comments READ MORE +