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How can this be accomplished?
Universal containers is using a private sharing model. The US sales director needs full access to all records of the US sales representatives. How can this be accomplished?A . Place the US sales director in a queue with the US sales representative's B. Define a role hierarchy where the US...
Where can the multilingual solution search feature be enabled? (2 answers)
Where can the multilingual solution search feature be enabled? (2 answers)A . Public knowledge base B. Solution tab search C. Self-service portal D. Salesforce contentView AnswerAnswer: A,C
What does the administrator need to configure to meet this requirement?
Universal Containers uses Web-to-Case to convert support requests submitted through its website into cases. The support team would like Salesforce to automatically send an email containing password reset instructions to the customer when the case subject contains the words "forgot" and "password". What does the administrator need to configure to...
What is the maximum number of fields that can be displayed on the ARC Record Card?
What is the maximum number of fields that can be displayed on the ARC Record Card?A . 5 B.2 C.3 D.10View AnswerAnswer: B
Which of the following is NOT an area that Salesforce Financial Services Cloud serves?
Which of the following is NOT an area that Salesforce Financial Services Cloud serves?A . Asset Management B. Corporate & Institutional Banking C. Legal Services D. Lending ServicesView AnswerAnswer: C
What feature allows a user to group campaigns within a specific marketing program or initiative?
What feature allows a user to group campaigns within a specific marketing program or initiative?A . Campaign members B. Campaign lists C. Campaign Hierarchy D. Campaign influenceView AnswerAnswer: C
What option is available when scheduling a dashboard refresh? (2 answers)
What option is available when scheduling a dashboard refresh? (2 answers)A . Define refresh times for specific dashboard components B. View and remove a scheduled dashboard refresh C. Schedule the dashboard to refresh in different time zones D. Send a refresh notification to users with access to the dashboard.View AnswerAnswer:...
A feature that captures, refers, routes, and prioritizes customer needs across business lines
A feature that captures, refers, routes, and prioritizes customer needs across business linesA . Expressed Interest B. Report C. Referrals D. OpportunityView AnswerAnswer: C
What type of customization can be done on Activities? (Tasks and Events) (3 answers)
What type of customization can be done on Activities? (Tasks and Events) (3 answers)A . Workflow Rules B. Custom Fields C. Field Tracking D. Assignment Rules E. Validation RulesView AnswerAnswer: B,C,E
When will the action be removed from the queue?
A time dependent action is placed in the work flow queue when the record is created. When will the action be removed from the queue? (2 answers)A . When the record no longer matches he rule criteria. B. When the action is deleted from the workflow queue. C. When a...
