What happens if the opportunity is edited before July 23 and no longer meets the criteria?

An opportunity record, created with a close date of July 30, meets the criteria of a time-dependent workflow rule. The time-dependent action is scheduled for July 23. What happens if the opportunity is edited before July 23 and no longer meets the criteria?A . The time-dependent action is automatically removed...

March 17, 2019 No Comments READ MORE +

What should the Administrator do to ensure that each person has the correct access?

At Universal Containers, the sharing model is set to private. Sales operations, legal, and accounting users all have the Standard User profile. A person from each department will assist the Account Executive in the sales process. The Sales operations and Accounting Reps need read/write access and legal needs read-only access...

March 17, 2019 No Comments READ MORE +

What feature should the Administrator configure to meet this requirement?

Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account record. What feature should the Administrator configure to meet this requirement?A . Page LayoutB . Mobile CardC ....

March 16, 2019 No Comments READ MORE +

What does the administrator need to configure to meet this requirement?

Universal Containers uses web-to-case to convert support requests submitted through its website into cases. The support team would like Salesforce to automatically send an email containing password reset instructions to the customer when the case subject contains the words “forgot” and “password”. What does the administrator need to configure to...

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Which two actions should an administrator take to help the sales team achieve this goal?

The sales team at Universal Containers wants an easy solution to gather customer requirements and share presentations with their customers. Which two actions should an administrator take to help the sales team achieve this goal? (Choose two.)A . Create opportunity teams for customers.B . Use Chatter files to share presentations.C...

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Which three features should an administrator use to meet these requirements?

The support group at Universal Containers wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. Which three features should an administrator use to meet these requirements? (Choose three.)A ....

March 15, 2019 No Comments READ MORE +

What tool should an Administrator use to gather this information?

Universal Containers wants to understand all of the configuration changes that have been made over the last six months. What tool should an Administrator use to gather this information?A . Setup Audit TrailB . Debug LogC . Custom Report TypeD . Network Access SettingsView AnswerAnswer: A

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What solution will satisfy this requirement?

Universal Containers has activated Web-to-Case on their corporate website. IT configured Auto-Response to thank the customer for logging the case and activated Assignment Rules based on the state (USA) in which the customer resides. Case ownership is therefore determined and routed to the corresponding queue C North, South, East, or...

March 14, 2019 No Comments READ MORE +

Which two methods should a System Administrator use to create user records in Salesforce, without activating them?

Universal Containers is onboarding ten new employees in two weeks. Which two methods should a System Administrator use to create user records in Salesforce, without activating them? (Choose two.)A . Create them with the User Import Wizard, and ensure that Active is unchecked.B . Schedule a Time-Dependent Workflow to create...

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A Lightning for Outlook layout can be assigned to which two options? (Choose two.)

A Lightning for Outlook layout can be assigned to which two options? (Choose two.)A . UserB . RoleC . ProfileD . TeamView AnswerAnswer: AC

March 12, 2019 No Comments READ MORE +