DES-4121 Online Training Archives

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1. A technician needs to install the OS on a server remotely using iDRAC.

What is the minimum iDRAC license required to perform this task?

Express

Enterprise

Basic

Baseboard Management Controller

2. A technician needs to replace a server component with orange tabs/releases.

Which set of paired steps should the technician take to complete this task?

Power off the server Apply anti-static procedures

Remove power cables Cold swap the component

Cold swap the component Apply anti-static procedures

Hot swap the component Apply anti-static procedures

3. A technician creates two virtual disks and assigns a dedicated hot spare to each virtual disk. They also create a global hot spare. A drive fails on the second virtual disk.

What is the result?

Dedicated hot spare for the virtual disk replaces the failed drive.

Global hot spare replaces the failed drive.

Copyback operation occurs between the failed drive and the dedicated hot spare.

Copyback operation occurs between the failed drive and the global hot spare.

4. What can a technician do to ensure that no malicious code can be introduced into any of the servers through physical access?

Set USB 3.0 to disabled

Set Secure Boot Policy to enabled

Set User Accessible Ports to disabled

Set UEFI Variable Acces to disabled

5. A technician is installing a new server and is not getting any link lights on the iDRAC management port. They have verified that the cable and switch port are working.

What could be causing this issue?

iDRAC has an Express license

IP has not been set in the Lifecycle Controller

iDRAC has been disabled in the Lifecycle Controller

iDRAC firmware update is currently in progress

6. A technician receives a repurposed PowerEdge server. After racking and cabling the server, the technician attempts to log into the iDRAC but cannot do so. The default account has been disabled.

What method can be used to enable the default login account?

Run the racadm recresetcommand from the host O

Run the racadm recresetcfgcommand from the host O

SSH into the iDRAC and run the racadm racresetcfgcommand.

SSH into the iDRAC and run the racadm racresetcommand.

7. A user has a fully configured PowerEdge R640 and an iSM installed on their Windows 2016 operating system. They now want to install OMSA to enable them to have alerts sent out in-Band to a management console.

What does the user need to consider?

OMSA can be installed on the same operating system with ISM, provided both OMSA and iSM have the same firmware version revisions.

iSM must be uninstalled before OMSA is installed.

iSM must be installed before OMSA can be installed.

OMSA can be installed on the same operating system with iSM without restrictions.

8. A technician needs to set a server to always attempt PXE boot before booting to the hard drive.

What actions does the technician need to take to achieve this?

Change the Boot Sequence so the network card is first Remove all boot options except network card

Change the Boot Sequence so the network card is first Disable the boot option for the hard drive

Set the Legacy Boot Protocol for the network card to PXE Change the Boot Sequence so the network card is first

Set the Legacy Boot Protocol for the network card to PXE Select PXE Boot from F11 Boot Manager

9. A server is equipped with 2 CPUs and 12x 8 GB DIMMs, for a total of 96 GB. The OS is not seeing all the memory.

Which memory mode should be configured so that all memory is seen by the OS?

Mirroring

Advanced ECC

Optimizer

Sparing

10. A technician is creating a virtual disk in the DRAC (2x 4 TB NL-SAS in RAID 1) to install Windows 2016. They manually boot to the OS installation media without using the Lifecycle Controller OS Deployment wizard. Only the first 2048 GB on the virtual disk can be partitioned.

How should the technician obtain access to the remaining 2 TB (approximately) of storage?

Delete the 4 TB virtual disk and create a virtual (boot) disk no longer than 2048 G

Upgrade to a newer version of the operating system.

Use the lifecycle Controller’s OS Deployment Wizard to deploy the OS on this server.

Use F2 to go into the BIOS, change the BIOS boot mode to UEFI, and try again.

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11. A technician plugs in a server that has dual power supply units. After powering on the system, they notice that the power supply status indicators blink green then turn off.

What troubleshooting steps should the technician take to resolve this issue?

Set the power supply redundancy option to ‘No Redundancy’

Check that the PSUs are not connected to a 240VAC source

Update the iDRAC firmware to enable control of new PSU features

Check that the PSUs are the same efficiency, feature set, health status, and supported voltage

12. Before deploying a server, a customer needs a technician to configure the front panel LCD to display a custom message that contains the customer’s help desk phone number. However, the server cannot be rebooted.

Where can the technician configure the LCD?

Lifecycle Controller

iDRAC web GUI

System BIOS

iSM

13. A technician needs to add a device to SupportAssist Enterprise. Policy requires that no additional software be installed on the server OS.

In addition to Username and Password, what information is required to add the device?

IP address or hostname for the server OS

IP address for Dell TechDirect

IP address fir OpenManage Server Administrator

IP address or hostname for the iDRAC

14. Eight new servers have arrived at a datacenter. All use static IP addresses for iDRAC. The technician needs to enable these servers to contact the DHCP server on the network to obtain new IP addresses.

What method can the technician use to quickly switch to DHCP?

Reboot each server to enable DHCP default settings

Boot into CTRL+S and change iDRAC settings to DHCP

Use the LCD panel to input a new IP address

15. A technician is experiencing a compatibility issue that causes network disconnects between the iDRAC firmware and an application that is running. The iDRAC must be rolled back to the last working version. The Enterprise licensed server cannot be rebooted outside scheduled maintenance windows. The next scheduled window is one month away.

Where should the technician perform the Firmware Rollback?

Dell System Update Utility

iDRAC GUI

Repository Manager

Lifecycle Controller

16. A technician is setting up a previously used server. Upon power up, the PERC alerts them to the presence of a foreign configuration. In the iDRAC storage section, the technician checks Foreign View. The foreign array configuration is the same as the configuration needed for the new project.

What is a recommended way to prepare the disks for the new project?

Edit the foreign configuration and set it to Ready

Import the foreign configuration and perform a full initialization

Format the foreign configuration and clear the controller configuration

Access the Ctrl+R utility, clear the foreign configuration and set up array as needed

17. A technician needs to repurpose a server.

What should they do to prepare the server for its new role?

Boot into F10, select System Erase, and press “Y” to confirm erase

Enable Delete All Settings in the iDRAC Troubleshooting section

Boot into F10, navigate to Retire or Repurpose Server, and Select Components to be cleared

Boot to Ctrl+S and perform Network Erase

18. A technician deletes the iDRAC Express license on a R440 server.

Which license type is then enabled?

iDRAC Express license cannot be deleted

iDRAC Basic license

iDRAC Enterprise license

iDRAC will not have a license until a new one is installed

19. A technician wants to move memory from a few older systems into a newer system.

What is the most efficient method to accomplish this task?

Power down all of the older servers to physically check the memory Move any matching memory to the new server

Use iDRAC to view the memory details of the older systems Power down the servers to move matching memory to the new server

Back up the server profile on the older server Move the matching memory and import the server profile to the new server

Power down any of the older servers to move any memory to the new server Update BIOS to allow mismatched memory

20. A technician is working on an operational PowerEdge R640 server that cannot be rebooted. Observing that all drives are hot-swappable devices, the technician decides to remove a drive that has been giving intermittent errors. After the single drive is removed the operating system crashes.

What could have caused the operating system to crash?

System Lockdown mode was enabled, which does not allow any component to be hot-swapped

iDRAC was not configured for hot-swappable components

Drive was part of a RAID 0 virtual disk

PERC was configured to allow a single drive removal

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21. A technician receives an email alert that one of the drives on a server has failed. Upon replacing the bad drive, they receive a second email alert that the same drive has failed. The technician installs the replacement drive in another server and it works correctly.

What is a valid troubleshooting step for this issue?

Replace the PERC

Recreate the RAID array

Perform a full initialization on the replacement drive

Verify that the drive firmware is up to date

22. A system administrator needs to install OpenManage Server Administrator on 200 servers.

What is the quickest way to meet this requirement?

Use the Lifecycle Controller to install OpenManage Server Administrator on each server.

Install OME and push OpenManage Server Administrator to all 200 servers.

Use Microsoft utilities to automate the deployment of OpenManage Server Administrator.

Download OpenManage Server Administrator from Dell.com and install on each server.

23. A technician replaces a faulty system board on a server.

In addition to powering on the system, what step must the technician take to install the correct service tag?

Type asset <asset tag> to change the asset tag

Press F11 to start the Boot Manager

When prompted by Easy Restore, press Y to restore the Service Tag, license, and diagnostics information

24. A technician is on-site to update firmware on a server for which the iDRAC is not configured. In addition, the technician does not have access to the OS.

However, the site does have DHCP available on the production network as well as on an available workstation. The technician has access to the rack-mounted KVM.

How should the technician update the firmware on the server?

Reboot the server, select F10, configure the network, and run Firmware Update

Reboot the server, select F2, configure the network, and run Firmware Update