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In healthcare, many terms call for more precise operational definitions that how do an organization define the terms such as:
In healthcare, many terms call for more precise operational definitions that how do an organization define the terms such as:A . Qui turnaround timeB . An accurate environmental complianceC . A patient fall (a partial fall, a fall with injuries, or an assisted fall)D . Surgical end timeView AnswerAnswer: A,...
What approach should be followed by the healthcare improvement team for the best outcomes?
What approach should be followed by the healthcare improvement team for the best outcomes?A . Data collection should be thorough. The team may need the data down the roadB . Stockpiling of data “just in case”C . Collecting the critical few rather than collecting for a rainy dayD . Collection...
For example, if you are using a survey to gather patient satisfaction feedback by email, you would not send a survey t o ever y patient. You would start by sending surveys t o roughly 50 percent of the patients an see how many are returned. This limited survey allows you to determine the response rate. Assume that 25 percent of these patients return the surveys. The next task is to determine how representative of the total population these respondents are. To test this question, you need to develop a profile of the total population. Typically, this profile is based on standard demographics such as gender, age, type of visit, payer class, and whether the respondent is a new or returning patient. If the distribution of these characteristics in the sample is similar (within 5 percent) to that found in the total population, you can be comfort able t hat your sample is reasonably representative of the population. If the characteristics of the sample and the population show considerable variation, however, you should adjust your sampling plan. This example clarifies that:
For example, if you are using a survey to gather patient satisfaction feedback by email, you would not send a survey t o ever y patient. You would start by sending surveys t o roughly 50 percent of the patients an see how many are returned. This limited survey allows...
Payers are more likely to embrace the optimization definition of care which can put them at odds with:
Payers are more likely to embrace the optimization definition of care which can put them at odds with:A . CliniciansB . Health administratorsC . PhysiciansD . Both A & BView AnswerAnswer: D
Baldrige’s scoring system is based on a __________point scale. Each of seven criteria is assigned maximum value ranging from 85 to 450 maximum points.
Baldrige’s scoring system is based on a __________point scale. Each of seven criteria is assigned maximum value ranging from 85 to 450 maximum points.A . 500 pointsB . 1000 point scaleC . 2000 point scaleD . 1500 point scaleView AnswerAnswer: B
IHI has designed a model to support its breakthrough collaborative series.
IHI has designed a model to support its breakthrough collaborative series. A key component of the collaborative model is the ability of participants to work with other organizations to discuss:A . Different problemsB . Lessons learnedC . Barriers to improvementD . Both B and CView AnswerAnswer: D
Which of the following is/are out of those absolutes?
Crossby’s quality improvement process is based on the Absolutes of Quality Management. Which of the following is/are out of those absolutes?A . Quality is defined as conformance to requirements, not as goodness or eleganceB . The system for causing quality is prevention, not appraisalC . The performance standard must be...
Which o the following is/are NOT out of those parts?
In the 1970s, Deming developed his 14 points for western Management in response to requests from U.S. managers for the secret to the radical improvement that Japanese companies were achieving in a number of industries. As part of his “system of profound knowledge,” Deming promoted that “around 15% of poor...
Measurement of variation in health care and its application to quality improvement must begin with the identification and articulation of:
Measurement of variation in health care and its application to quality improvement must begin with the identification and articulation of:A . What is to be measured?B . Assignable variationC . The standard against which is to be compared a process based on extensive research, trial and error and collaborative discussionD...
Which of the following is NOT out of those dimensions?
Crossing the Quality Chasm provided a blueprint for the future that classified and unified the components of quality through six aims for improvement, chain of effects, and simple rules for redesign of healthcare. The six aims for improvement, viewed also six dimensions of quality. Which of the following is NOT...
