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Which of the following is/are NOT out of those attributes?
A number of attributes can characterize the quality of healthcare services. As, there are different groups involved in healthcare, such as physicians, patients and health insurers, tend to attach different levels of importance to particular attributes and as a result define quality care differently. Which of the following is/are NOT...
Baldrige’s scoring system is based on a __________point scale. Each of seven criteria is assigned maximum value ranging from 85 to 450 maximum points.
Baldrige’s scoring system is based on a __________point scale. Each of seven criteria is assigned maximum value ranging from 85 to 450 maximum points.A . 500 points B. 1000 point scale C. 2000 point scale D. 1500 point scaleView AnswerAnswer: B
Although Lean thinking focuses on removing waste and improving flow, it also has some secondary effects such as:
Although Lean thinking focuses on removing waste and improving flow, it also has some secondary effects such as:A . Quality is improved B. Simplification of processes results in less time in process C. Reduces the chances of damage D. All of theseView AnswerAnswer: D
Overproduction
Overproduction Inventory Repairs/rejects Motion Processing Waiting Transport These are the types of _____________ identified by Taiichiohno.A . Waste (activities that do not add value to the process) B. Continuous improvement C. Quality controls D. Areas to be focused during productionView AnswerAnswer: A
A more proactive posture would be to develop an organization-wide approach to quality measurement that meets both internal and external demands.
A more proactive posture would be to develop an organization-wide approach to quality measurement that meets both internal and external demands. This approach is:A . A task that should be completed at once B. A task that should be done in chunks of improvement process C. Not a task that...
One major difference between traditional quality assurance (QA) and quality improvement (QI) is that QI:
One major difference between traditional quality assurance (QA) and quality improvement (QI) is that QI:A . Stresses peer review, while QA focuses on the customer. B. Focuses on the individual, while QA focuses on the process. C. Stresses management by objective, while QA stresses team management. D. Focuses on the...
Which o the following is/are NOT out of those parts?
In the 1970s, Deming developed his 14 points for western Management in response to requests from U.S. managers for the secret to the radical improvement that Japanese companies were achieving in a number of industries. As part of his “system of profound knowledge,” Deming promoted that “around 15% of poor...
The primary benefit of adopting a countrywide or global uniform set of discharge data is to:
The primary benefit of adopting a countrywide or global uniform set of discharge data is to:A . Facilitate computerization of data. B. Validate data being collected from other sources. C. Facilitate collection of comparable health information. D. Assist medical records personnel in collecting internal data.View AnswerAnswer: C
TQC is excellence driven rather than defect driven-a system that integrates:
TQC is excellence driven rather than defect driven-a system that integrates:A . Quality development, quality improvement and quality maintenance B. Quality improvement and quality maintenance C. Quality development, quality improvement and quality assessment D. Quality improvement and quality maintenanceView AnswerAnswer: A
Which of the following processes is most cost-effective in preventing unnecessary resource consumption in the hospital?
Which of the following processes is most cost-effective in preventing unnecessary resource consumption in the hospital?A . Effective preadmission screening B. Accurate DRG assignment at admission C. Second opinions for all surgeries D. Preadmission insurance benefit denialsView AnswerAnswer: A
