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“A quality improvement team is interested in determining the percentage of medication orders that are delivered to nurses’ stations within one hour of the order’s receipt in the pharmacy. Before collecting data on this question, the team should determine whether it believes that this percentage could differ by floor, time of day, day of week, type of medication ordered, pharmacist on duty, or volume of orders received. If the team believes that one or more of these factors will influence the outcome, it should take steps to ensure that it collects the data relevant to these factors each time the pharmacy receives an order.”
“A quality improvement team is interested in determining the percentage of medication orders that are delivered to nurses’ stations within one hour of the order’s receipt in the pharmacy. Before collecting data on this question, the team should determine whether it believes that this percentage could differ by floor, time...
___________________ is a difference between an observed event and a standard or norm. Without this standard, or, best practice, measurement of variation offers little beyond a description of the observations.
___________________ is a difference between an observed event and a standard or norm. Without this standard, or, best practice, measurement of variation offers little beyond a description of the observations.A . VariationB . Process variationC . Assignable variationD . Random variationView AnswerAnswer: A
__________________ arises from a single or small set of causes that are not part of event or process and therefore can be traced, identified and implemented or eliminated. In general, researchers are interested in this variation because they can link-or-assign variation to a single specific cause and act accordingly.
__________________ arises from a single or small set of causes that are not part of event or process and therefore can be traced, identified and implemented or eliminated. In general, researchers are interested in this variation because they can link-or-assign variation to a single specific cause and act accordingly.A ....
Juran Trilogy includes all the following sub-points under the major heading of quality planning EXCEPT:
Juran Trilogy includes all the following sub-points under the major heading of quality planning EXCEPT:A . Identify who the customers areB . Determine the needs of those customersC . Develop a process that is able to produce the productD . Optimize the product feature to meet our needs and customer...
TQC is excellence driven rather than defect driven-a system that integrates:
TQC is excellence driven rather than defect driven-a system that integrates:A . Quality development, quality improvement and quality maintenanceB . Quality improvement and quality maintenanceC . Quality development, quality improvement and quality assessmentD . Quality improvement and quality maintenanceView AnswerAnswer: A
What additional monitor should be added to evaluate the appropriateness of social service interventions?
A social service department regularly monitors the number of inappropriate referrals, the timeliness of discharge planning, and the number of days of discharge delays. What additional monitor should be added to evaluate the appropriateness of social service interventions?A . Inadequacy of documentation in progress notesB . Attainment of social service...
The following diagram shows:
The following diagram shows: A . Baldrige criteria for improvementB . API Improvement modelC . Quality improvementD . None of theseView AnswerAnswer: B
Which of the following is NOT out of those steps?
The focus of Lean methodology is a “ba to basics” approach that places the needs of customer first through five steps. Which of the following is NOT out of those steps?A . Define value as determined by the customerB . Identify the value streamC . Make value identifying stepsD ....
When groups are asked to evaluate how effective they are with respect to will, ideas and execution, they consistently provide bothersome answers. Self-assessment to hundreds of healthcare professional is administered in United States and abroad.
When groups are asked to evaluate how effective they are with respect to will, ideas and execution, they consistently provide bothersome answers. Self-assessment to hundreds of healthcare professional is administered in United States and abroad. Most respondents mark:A . High for will, medium to high for ideas and high for...
Stratification is the separation and classification of data into reasonably homogenous categories, within the data, that are mutually exclusive and facilitate:
Stratification is the separation and classification of data into reasonably homogenous categories, within the data, that are mutually exclusive and facilitate:A . Data collection effortsB . Discovery of patterns that would not be observed id data were aggregatedC . Skills that are based more experience than knowledgeD . frustrated measurement...
