The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?

The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?A . Service level data model B. Business service data model C. Application service data model D. Common service data modelView AnswerAnswer: C

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What does Operational Intelligence proactively identify before they cause service outages?

What does Operational Intelligence proactively identify before they cause service outages?A . Missing CMDB data B. Defects C. Alert correlations D. Orphaned CIs E. AnomaliesView AnswerAnswer: E

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What would be an appropriate use case for having to write JavaScript in Event Management?

What would be an appropriate use case for having to write JavaScript in Event Management?A . To change the value of the message key B. To create a custom action within a subflow C. To parse a node name out of your raw event data in an event rule D....

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What does MID stand for?

MID Servers provide important functions in your ITOM Health deployment. What does MID stand for?A . Management, Instrumentation, and Discovery B. Messaging, Integration, and Data C. Monitoring, Insight, and Domain D. Maintenance, Information, and DistributionView AnswerAnswer: A

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What is the minimum role needed to view alerts?

What is the minimum role needed to view alerts?A . alert_operator B. evt_mgmt_user C. evt_mgmt_operator D. alert_userView AnswerAnswer: A

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Where can you look to determine what event rule created an alert? (Choose two.)

Where can you look to determine what event rule created an alert? (Choose two.)A . Alert Activity B. Event Additional Information C. Event Processing Notes D. Alert Message Key E. Alert SourceView AnswerAnswer: A,E Explanation: Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMViewRuleApply.html

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During processing of the event and if the event Severity is blank, the state of the event is set to:

During processing of the event and if the event Severity is blank, the state of the event is set to:A . Ready B. Ignored C. Error D. ProcessingView AnswerAnswer: C Explanation: Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/concept/c_EMIntegrateRequirementEvent.html

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What applications are included in the ITOM Health product?

What applications are included in the ITOM Health product?A . Event Management and Operational Intelligence B. ITOM Visibility C. Discovery and Service Mapping D. Cloud ManagementView AnswerAnswer: A

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What are best options to try to resolve this issue?

You have a very large networking environment and have noticed that your event notifications are either not being triggered or are delayed. What are best options to try to resolve this issue? (Choose two.)A . Ensure all Event Management C process events jobs are set to a Ready state B....

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The MID Server requires an outbound connection on which port?

The MID Server requires an outbound connection on which port?A . 445 B. 161 C. 443 D. 143View AnswerAnswer: C Explanation: Reference: https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server/concept/ c_MIDServerConnectionPrerequisites.html

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