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Which type of customer profile is best to use in this scenario?
A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics. Which type of customer profile is best to use in this scenario?A . Contextual...
Which of the following can be configured as part of the customer schema within SAP Customer Data Platform? Note: There are 2 correct answers to this question.
Which of the following can be configured as part of the customer schema within SAP Customer Data Platform? Note: There are 2 correct answers to this question.A . Activity indicatorsB . ActivitiesC . SegmentsD . Profile entityView AnswerAnswer: B D Explanation: Within the SAP Customer Data Platform, the customer schema...
What base URL must be used when making REST calls to SAP Customer Data Platform?
What base URL must be used when making REST calls to SAP Customer Data Platform?A . https://accounts.<DATA_CENTER>.gigya.comB . https://dp.<DATA_CENTER>.gigya.comC . https://cdp.<DATA_CENTER>.gigya.com/D . https://sap-cdp.<DATA_CENTER>.gigya.comView AnswerAnswer: C Explanation: When making REST calls to the SAP Customer Data Platform, the base URL to be used is https://cdp.<DATA_CENTER>.gigya.com/. This URL format is necessary for...
What would you use activity indicators as building blocks for? Note: There are 3 correct answers to this question.
What would you use activity indicators as building blocks for? Note: There are 3 correct answers to this question.A . CX flowsB . Audience buildingC . ExtensionsD . ActivitiesE . CX journey milestone entriesView AnswerAnswer: A B E Explanation: Activity indicators within the SAP Customer Data Platform are calculated metrics...
Which functionalities are always used when ingesting customer data into SAP Customer Data Platform? Note: There are 2 correct answers to this question.
Which functionalities are always used when ingesting customer data into SAP Customer Data Platform? Note: There are 2 correct answers to this question.A . Source applicationsB . SegmentsC . AudiencesD . EventsView AnswerAnswer: A D Explanation: The SAP Customer Data Platform ingests data from various source applications to build a...
Which of the following flow controls are supported in CX flows? Note: There are 2 correct answers to this question.
Which of the following flow controls are supported in CX flows? Note: There are 2 correct answers to this question.A . SplitB . Wait until durationC . TriggerD . JoinView AnswerAnswer: B D Explanation: The SAP Customer Data Platform supports various flow controls within CX flows to manage the customer...
What is the simplest recommended way of doing this?
You need to perform a quick ingestion test to evaluate your configuration. What is the simplest recommended way of doing this?A . By ingesting a JSON file using an FTP serverB . By firing the event via a Postman callC . By firing the action via a Postman callD ....
What tools are supported by SAP Customer Data Platform to call external REST APIs? Note: There are 2 correct answers to this question.
What tools are supported by SAP Customer Data Platform to call external REST APIs? Note: There are 2 correct answers to this question.A . Application integrationB . Generic Webservice ProviderC . Connector StudioD . Web Client ApplicationView AnswerAnswer: B C Explanation: The SAP Customer Data Platform supports the use of...
Which steps are mandatory to create a processing purpose? Note: There are 3 correct answers to this question.
Which steps are mandatory to create a processing purpose? Note: There are 3 correct answers to this question.A . Outbound data governanceB . Data retentionC . Processing purpose definitionD . Inbound data governanceE . Matching rulesView AnswerAnswer: A C D Explanation: To create a processing purpose within the SAP Customer...
What is the recommended type of schema to model it?
You are importing orders into SAP Customer Data Platform. What is the recommended type of schema to model it?A . EventB . ProfileC . ActivityD . AccountView AnswerAnswer: C Explanation: The recommended schema for modeling orders when importing them into the SAP Customer Data Platform is the Activity schema. This...
