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Which technique aims to ensure a system remains reliable during peak traffic or high load situations?
Which technique aims to ensure a system remains reliable during peak traffic or high load situations?A . FailoverB . A/B testingC . Capacity planningD . Blue-green deploymentView AnswerAnswer: C
Which of the following best describes rank-ordered actions in Incident Management?
Which of the following best describes rank-ordered actions in Incident Management?A . Taking actions based on the impact and severity of the incidentB . Implementing actions without considering their priority or importanceC . Randomly selecting actions from a predefined listD . Ignoring the severity of incidents and focusing on quick...
What is IBM Cloud Code Engine and how does it work?
What is IBM Cloud Code Engine and how does it work?A . A cloud-based IDE for software developmentB . A serverless platform for running containerized applicationsC . A machine learning service for data analysisD . A virtual machine hosting serviceView AnswerAnswer: B
What is the primary goal of Problem Management?
What is the primary goal of Problem Management?A . Restoring services to normal operation as quickly as possibleB . Identifying the root causes of incidents and addressing underlying issuesC . Communicating with customers about ongoing incidentsD . Documenting incidents for legal purposesView AnswerAnswer: B
When considering resource utilization for monitoring, what does "capacity planning" involve?
When considering resource utilization for monitoring, what does "capacity planning" involve?A . Estimating the number of engineers required for incident managementB . Forecasting the amount of resources needed to meet performance requirementsC . Allocating budget for purchasing new monitoring toolsD . Identifying critical incidents based on historical dataView AnswerAnswer: B
What are data storage replication concepts for high availability and disaster recovery? (Select all that apply)
What are data storage replication concepts for high availability and disaster recovery? (Select all that apply)A . Backup and restore of virtual machinesB . Synchronous and asynchronous data replicationC . Using RAID (Redundant Array of Independent Disks) for replicationD . Cross-region data replication for disaster recoveryView AnswerAnswer: BD
What are the benefits of implementing resiliency techniques in a system?
What are the benefits of implementing resiliency techniques in a system?A . Decreased system complexity and lower costsB . Improved customer experience and increased user engagementC . Reduced need for monitoring and observability toolsD . Increased number of features and functionalitiesView AnswerAnswer: B
Which technique for Root Cause Analysis involves asking "why" repeatedly to delve deeper into the underlying causes of an incident?
Which technique for Root Cause Analysis involves asking "why" repeatedly to delve deeper into the underlying causes of an incident?A . Ishikawa diagram (Fishbone diagram)B . 5 Whys techniqueC . Fault Tree AnalysisD . Incident Escalation MatrixView AnswerAnswer: B
What is Problem Management? (Select all that apply)
What is Problem Management? (Select all that apply)A . Identifying root causes of incidentsB . Ensuring that incidents are managed correctlyC . Proactively preventing incidents from occurringD . Escalating incidents to upper managementView AnswerAnswer: AC
What is the relationship between Incident Management and Problem Management processes?
What is the relationship between Incident Management and Problem Management processes?A . Incident Management is a subset of Problem ManagementB . Problem Management is a subset of Incident ManagementC . Both processes are unrelated and operate independentlyD . Incident Management and Problem Management work together to resolve incidents and identify...
