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Which success indicator for a Renewals manager is valid?
Which success indicator for a Renewals manager is valid?A . new product introductionsB . on-time renewalC . stabilized customer satisfaction scoresD . increased deployment of licensesView AnswerAnswer: C
Which strategy contributes to the successful renewal of service contracts?
Which strategy contributes to the successful renewal of service contracts?A . offer discountsB . communicate product performance, pricing, and positionC . lock in revenue streams through co-terminationD . discount multi-year service agreementsView AnswerAnswer: B
Which statement best describes the success plan?
Which statement best describes the success plan?A . the blueprint for account teams to achieve customer successB . a tool for reporting actions to managementC . a shareable document that captures all account activitiesD . a document capturing a comprehensive view of all customer health scoresView AnswerAnswer: A
What is the primary measurement of success for a Renewals Manager?
What is the primary measurement of success for a Renewals Manager?A . iARR rateB . renewal success rateC . upsell percentageD . percentage of contracts closedView AnswerAnswer: B
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?A . proposal buildB . billingC . deal strategyD . quote deliveryView AnswerAnswer: A
Which service offering helps define the customer's IT vision and strategy?
Which service offering helps define the customer's IT vision and strategy?A . OptimizationB . SupportC . TrainingD . AdvisoryView AnswerAnswer: D
Which action can a renewals manager take to drive value in the account?
Which action can a renewals manager take to drive value in the account?A . align partners on trainingB . define the account forecastC . manage and mitigate renewal riskD . removing adoption barriersView AnswerAnswer: C
What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?
What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?A . A discount applied to refurbished or reused Cisco hardware that includes service contracts.B . A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basisC . A limited time discount applied to...
when renewing a contract with a customer, which action is important?
when renewing a contract with a customer, which action is important?A . start discussions once the contract has expiredB . propose only the most important part of the solutionC . validate customers business needs.D . do not offer any financing solutions.View AnswerAnswer: C
Which critical task must be performed during the qualification phase?
Which critical task must be performed during the qualification phase?A . renewal plan developmentB . validate customer inventoryC . quote deliveryD . develop a success planView AnswerAnswer: D
