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How does Cisco define AT R?
How does Cisco define AT R?A . Contracts/subscriptions that are available to renew.B . ATR is the sum of RR and iARR, minus the attrition rate.C . Any customer agreement where attrition has been an issue.D . Contracts/subscriptions that have attrition terms revoked.View AnswerAnswer: A
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?A . deal strategyB . billingC . proposal buildD . quote deliveryView AnswerAnswer: D
Which critical task must be performed during the Qualification phase?
Which critical task must be performed during the Qualification phase?A . validate customer inventoryB . develop a Success PlanC . quote deliveryD . Renewal Plan developmentView AnswerAnswer: D?
Which strategy contributes to the successful renewal of service contracts?
Which strategy contributes to the successful renewal of service contracts?A . Offer discounts.B . Lock in revenue streams through co-termination.C . Communicate product performance, pricing, and position.D . Discount multi-year service agreements.View AnswerAnswer: C
Which licensing model represents the highest value?
Which licensing model represents the highest value?A . TransactionalB . SubscriptionC . Pay as you goD . Enterprise AgreementsView AnswerAnswer: D
How does Cisco define Business Critical Services?
How does Cisco define Business Critical Services?A . subscription-based services covering the lifecycle of a technologyB . Pay-as-you-go, services covering business-critical functionsC . hardware replacementD . Pay-as-you-go, technology-based servicesView AnswerAnswer: A
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
Which two actions can a partner or customer perform within CCW-R? (Choose two.)A . set up billingB . download hardware, software and services datasheetsC . change Customer AddressD . view and manage their contractsE . order new servicesView AnswerAnswer: CD
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?A . validate the customer's business needsB . focus on benefitsC . lock in revenue streams through co-terminationD . explore up sell opportunitiesView AnswerAnswer: A
Which three financial metrics are critical in renewing subscriptions? (Choose three.)
Which three financial metrics are critical in renewing subscriptions? (Choose three.)A . net new salesB . annual re curing revenueC . close rateD . training costsE . renewal rateView AnswerAnswer: BDE
What support should an RM take from the CSM?
What support should an RM take from the CSM?A . Communicate new greenfield opportunities.B . Communicate value and the impact of Cisco solutions.C . Book customer-service briefings.D . Oversee the closure of contracts.View AnswerAnswer: B
