600-460 exam

Which option describes how many reason codes you can assign across all teams using Cisco Finesse Admin?A . A total of 100 sign-out reason codes and not ready reason codes.B . 50 sign-out reason codes and 50 not ready reason codes for a total of 100.C . 100 sign-out reason...

Which two things can cause the "Send to VRU" to fail within an ICM script for Cisco Unified Customer Voice Portal? (Choose two.)A . No network VRU is configured for the routing client.B . VRU PIM just got out of service.C . Incorrect media file name.D . Send to originator...

Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)A . preconfigured domain name server and have set up forward and reverse DNSB . HTTPS redirect disabledC . Cisco Finesse HTTPS redirect enabledD . AWDB database configured and onlineE . access to a Network Time Protocol...

Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?A . 100 ms, 3 heartbeatsB . 100 ms, 5 heartbeatsC . 400 ms, 3 heartbeatsD . 400 ms, 5 heartbeatsE . The heartbeat interval and maximum missed...

Which option describes how many reason codes you can assign across all teams using Cisco Finesse Admin?A . A total of 100 sign-out reason codes and not ready reason codes.B . 50 sign-out reason codes and 50 not ready reason codes for a total of 100.C . 100 sign-out reason...

When performing an upgrade to Cisco Unified Contact Center Enterprise solution, which components do not need to be upgraded together during the same maintenance window?A . Cisco Unified ICM call router and loggerB . Cisco Unified ICM call router and administrative workstationC . Cisco Unified ICM call router and peripheral...

Using queuing at the edge with SigDigits, which option describes what "param sigdigits 3" on the bootstrap service accomplishes?A . Prefix three digits to the dialed number at the end.B . Suffix three digits to dialed number.C . Truncate three digits from dialed number.D . Consider only the first three digits...

In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?A . The system stops routing calls because it cannot function without a private network.B . The private network data is rerouted automatically over the visible network.C...

What is the semantic meaning of the RouterCallKeyDay variable?A . It represents a number that corresponds to the day that the call was taken. For example: at midnight it could increment from 151191 to 151192.B . It represents a string that corresponds to the day that the call was taken....

Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?A . dbagentB . opcsC . ccagentD . mdsView AnswerAnswer: C