600-460 exam

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?A . You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.B . You do not need to check/calculate if you have enough IOPS as...

Which two things can cause the "Send to VRU" to fail within an ICM script for Cisco Unified Customer Voice Portal? (Choose two.)A . No network VRU is configured for the routing client.B . VRU PIM just got out of service.C . Incorrect media file name.D . Send to originator...

Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)A . preconfigured domain name server and have set up forward and reverse DNSB . HTTPS redirect disabledC . Cisco Finesse HTTPS redirect enabledD . AWDB database configured and onlineE . access to a Network Time Protocol...

Using queuing at the edge with SigDigits, which option describes what "param sigdigits 3" on the bootstrap service accomplishes?A . Prefix three digits to the dialed number at the end.B . Suffix three digits to dialed number.C . Truncate three digits from dialed number.D . Consider only the first three digits...

Which three rules apply when configuring agent teams? (Choose three.)A . An agent can be a member of only one agent team.B . An agent can be a member of multiple agent teams.C . An agent team can have only one primary supervisor.D . An agent team can have multiple...

Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?A . dbagentB . opcsC . ccagentD . mdsView AnswerAnswer: C

Cisco Unified Contact Center Enterprise is deployed with Cisco Finesse and you make changes to CTI Server, Contact Center Enterprise Administration, or cluster settings. Which service must be restarted for changes to take effect?A . Cluster ManagerB . System Application AgentC . Cisco DBD . Cisco TomcatE . Cisco DirsyncView...

When performing an upgrade to Cisco Unified Contact Center Enterprise solution, which components do not need to be upgraded together during the same maintenance window?A . Cisco Unified ICM call router and loggerB . Cisco Unified ICM call router and administrative workstationC . Cisco Unified ICM call router and peripheral...

In the Cisco Unified Contact Center Enterprise solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?A . configure media routing peripheral gateway, dialer; install media routing peripheral gateway, dialerB . configure dialer, port map, media routing peripheral...

In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)A . Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.B . Must have voice gateway...