Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)

Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)A . preconfigured domain name server and have set up forward and reverse DNSB . HTTPS redirect disabledC . Cisco Finesse HTTPS redirect enabledD . AWDB database configured and onlineE . access to a Network Time Protocol...

March 18, 2019 No Comments READ MORE +

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?A . You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.B . You do not need to check/calculate if you have enough IOPS as...

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This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool?

Refer to the exhibit. This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool? (Choose two.)A . A network trunk group explorer trunk group should be configured...

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What is the semantic meaning of the RouterCallKeyDay variable?

What is the semantic meaning of the RouterCallKeyDay variable?A . It represents a number that corresponds to the day that the call was taken. For example: at midnight it could increment from 151191 to 151192.B . It represents a string that corresponds to the day that the call was taken....

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This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool?

Refer to the exhibit. This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool? (Choose two.)A . A network trunk group explorer trunk group should be configured...

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You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?

You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?A . The loggers exchange historical data to keep themselves...

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Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?

Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?A . dbagentB . opcsC . ccagentD . mdsView AnswerAnswer: C

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In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?

In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?A . The system stops routing calls because it cannot function without a private network.B . The private network data is rerouted automatically over the visible network.C...

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In the Cisco Unified Contact Center Enterprise solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?

In the Cisco Unified Contact Center Enterprise solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?A . configure media routing peripheral gateway, dialer; install media routing peripheral gateway, dialerB . configure dialer, port map, media routing peripheral...

February 23, 2019 No Comments READ MORE +

The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)

The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)A . Time zone was changed.B . Secondary DNS was changed.C . Hostname was changed.D . Number of historical reports exceeded the...

February 21, 2019 No Comments READ MORE +