Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)

Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)A . Domain validation certificate B. Digital certificate C. Self-signed certificate D. Certificate authority certificate E. Root certificateView AnswerAnswer: C,D Explanation:...

December 12, 2022 No Comments READ MORE +

How is a call assigned to a call type in the PCCE system?

How is a call assigned to a call type in the PCCE system?A . when the call terminates, and data is written to the Cisco TCD table B. when the call is first post-routed from Cisco Unified Customer Voice Portal C. when the call is routed to an agent D....

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How are remote sites added?

How are remote sites added?A . PG Setup B. Initialization Wizard C. SPOG interface D. WebsetupView AnswerAnswer: A

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What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?

What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?A . CUCM B. CUBE C. CVP D. DNISView AnswerAnswer: B

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Which two validations will be completed for the PCCE production deployment model on an ESXi server? (Choose two.)

Which two validations will be completed for the PCCE production deployment model on an ESXi server? (Choose two.)A . Linux verification for containers. B. The hypervisor provides enough power. C. The lab is deployed properly. D. Ensure that the correct servers are on the correct sides. E. Correct RAM and...

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Which telephony deployment is between a TDM trunk and a VOIP?

Which telephony deployment is between a TDM trunk and a VOIP?A . CUCM B. CUBE C. Voice gateway (VGW) D. CUSPView AnswerAnswer: B

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What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?

What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?A . Failure of a physical server brings down only specific VMs allocated to that specific storage and installed on that VMware vSphere Host. B. Failure of a physical server doesn't bring down all the VMs...

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Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)

Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.) A. If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side B. B. If the private...

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Which three modes can implement single sign-on in PCCE? (Choose three.)

Which three modes can implement single sign-on in PCCE? (Choose three.)A . Non-SSO B. SSO C. ldS D. ldP E. SAML F. HybridView AnswerAnswer: A,B,F Explanation: ✑ SSO - Enable all agents and supervisors in the deployment for SSO. ✑ Hybrid - Enable agents and supervisors selectively in the deployment...

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Which tool manages IIS certificates on the CCE servers?

Which tool manages IIS certificates on the CCE servers?A . System CLI B. Keytool C. SSLUtil D. OPENSSLView AnswerAnswer: C

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