- All Exams Instant Download
Which of the following is the MOST likely cause of the issue?
A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the...
Which of the following could have MOST likely prevented the technician from receiving the warning?
A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?A . Following corporate procedures B. Testing before deployment...
Which of the following Should the user confirm are available on the PC before making the purchase?
A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).A . SATA B. M.2 C. PCIe D. SAS E. SCSI F. DRAMView AnswerAnswer:...
Which of the following should the technician do NEXT?
A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?A . Visually inspect the motherboard capacitors. B. Verify all case fans are operational. C. Check that...
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes. B. File a damage report. C. Requisition...
A colleague has a laptop that has been working as expected for several years wall outlet.
A colleague has a laptop that has been working as expected for several years wall outlet. The MOST likely component that needs to be replaced is the: A. power adapter. B. battery. C. system fan. D. hard drive.View AnswerAnswer: B Explanation: Based on the information provided in the question, the...
To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?
To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?A . Access point B. Patch panel C. Hub D. Firewall E. Wall jackView AnswerAnswer: B Explanation: A patch panel is a mounted hardware unit containing...
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?A . 802.11a B. 802.11ac C. 802.11b D. 802.11gView AnswerAnswer: B Explanation:
Which of the following tasks should a systems administrator complete to BEST meet this goal?
A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).A . Configure RAID 1. B. Install a hybrid drive. C. Upgrade...
Which of the following describes why the phone cannot browse the Internet?
To control costs a company provides a limited number or users with company phones One of these users opens a support ticket because the phone no longer allows internet Drowsing over a cellular connection. The user acknowledges that the phone worked before the user's child streamed several movies using the...
