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The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?
A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?A . Write a knowledge base...
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes. B. File a damage report. C. Requisition...
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?A . 802.11a B. 802.11ac C. 802.11b D. 802.11gView AnswerAnswer: B Explanation:
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes. B. File a damage report. C. Requisition...
The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?
A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?A . Write a knowledge base...
Which of the following steps should the technician complete NEXT?
A technician responds to a help desk ticket that indicates a user's workstation is not booting. The technician initially suspects a failed hard drive. The technician performs diagnostics and confirms the hard drive is fully operational. Which of the following steps should the technician complete NEXT?A . Reinstall the operating...
Which of the following would be the MOST appropriate action for the technician to take to get the update?
A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?A . Connect to a hotspot B. Request...
Which of the following steps should the technician lake FIRST?
A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?A . Confirm that both the current and new memory are from the same brand. B. Run a diagnostic test on the current memory. C. Verify the memory requirements of the motherboard....
Which of the following should be used to ensure each new server is being properly utilized?
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?A . Virtualization B. Clustering C. Load balancer D. Round-robin DNSView AnswerAnswer: C Explanation: https://www.resonatenetworks.com/2020/04/29/clustering-vs-load-balancing-whats-the-difference/ A load balancer...
Which of the following is the QUICKEST way to resolve this issue?
A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot. Which of the following is the QUICKEST way to resolve this issue?A . Upgrade the Ethernet cable to the...
