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Which of the following steps should the technician take NEXT?
A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?A . Inquire about environmental or infrastructure changes. B. Conduct external or internal research based on symptoms. C. Establish a plan of action to resolve...
Which of the following would be the best course of action for the technician to take NEXT?
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket....
Which of the following should the technician check NEXT to resolve the issue?
A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue?A . System board B. Paper tray C. Memory D. FuserView AnswerAnswer: D Explanation: This is because...
Which of the following is the MINIMUM cable category that could be used?
A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?A . Cat 5 B. Cat 5e C. Cat 6 D. Cat 6aView AnswerAnswer: D Explanation: The minimum cable category that could be used to support a 10Gbps throughput is...
Which of the following should the systems administrator do NEXT to resolve the email issue?
A systems administrator is attempting to resolve a ticket regarding an issue with an email server. The administrator is covering for a coworker who was previously working on the ticket. The coworker already gathered facts about the issue and spoke with users concerning their missing emails. The coworker also discovered...
Which of the following would be the BEST action to take next?
An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message: Which of the following would be the BEST action...
Which of the following should the technician do NEXT?
A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different. Which of the following should the technician do NEXT?A . Attempt to reinstall the application. B. Verify...
Which of the following solutions would BEST help mitigate the issue?
Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?A . Updating the keyword filtering B. Editing the sender policy framework...
Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?
A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?A . DNS server B. Port forwarding C. Perimeter network D. Universal...
Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?
Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?A . NFC device B. ADF/flatbed scanner C. Camera/webcam D. QR scannerView AnswerAnswer: B Explanation: ADF/flatbed scanner would most likely be used to obtain electronic images of a large number of...
