Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes.B . File a damage report.C . Requisition...

September 19, 2023 No Comments READ MORE +

Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes.B . File a damage report.C . Requisition...

September 19, 2023 No Comments READ MORE +

Which of the following would be BEST to install?

A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?A . SODIMM B. VRAM C. DDR4 D. ECCView AnswerAnswer: D Explanation: When installing RAM into a server that will be used as a...

August 24, 2023 No Comments READ MORE +

Which of the following technologies can allow multiple networks to traverse a switch?

Which of the following technologies can allow multiple networks to traverse a switch?A . VLAN B. VRRP C. VPN D. DHCPView AnswerAnswer: A Explanation: The technology that allows multiple networks to traverse a switch is VLAN (Virtual Local Area Network) which is a logical grouping of devices on the same...

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Which of the following BEST describes the solution for running Windows software on a computer running macOS?

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?A . Operating system...

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Which of the following should the user perform to complete this task?

A user is looking for a way to increase the total RAM in a system without upgrading the hardware. Which of the following should the user perform to complete this task?A . Run a burn-in application B. Create a VM. C. Install hardware-tuning software. D. Set up virtual memory.View AnswerAnswer:...

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Which of the following should the technician do NEXT?

A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different. Which of the following should the technician do NEXT?A . Attempt to reinstall the application. B. Verify...

August 23, 2023 No Comments READ MORE +

Which of the following is the MOST likely reason for this issue?

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the...

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Which of the following would MOST likely be the cause?

A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be...

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Which of the following Should the user confirm are available on the PC before making the purchase?

A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).A . SATA B. M.2 C. PCIe D. SAS E. SCSI F. DRAMView AnswerAnswer:...

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