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The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?
A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?A . Write a knowledge base...
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?A . Inquire about possible changes.B . File a damage report.C . Requisition...
Which of the following sequences should the help desk technician walk the customer through to accomplish this task?
A user calls the help desk lot assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone's audio to the NFC speaker. Which of the following sequences should the help desk technician walk...
Which of the following Should the user confirm are available on the PC before making the purchase?
A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).A . SATAB . M.2C . PCIeD . SASE . SCSIF . DRAMView AnswerAnswer:...
Which of the following is the MAXIMUM power PoE+ provides?
Which of the following is the MAXIMUM power PoE+ provides?A . 15.4WB . 30WC . 60WD . 95WView AnswerAnswer: B Explanation: The earliest PoE switches from a few years ago generated 15 Watts per port (IEEE 802.3af). Today, most use the PoE+ standard (IEEE 802.3at), which generates up to 30...
Which of the following should the technician do NEXT?
A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should...
page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to...
Which of the following should the user perform to complete this task?
A user is looking for a way to increase the total RAM in a system without upgrading the hardware. Which of the following should the user perform to complete this task?A . Run a burn-in applicationB . Create a VM.C . Install hardware-tuning software.D . Set up virtual memory.View AnswerAnswer:...
Which of the following is MOST likely the cause of these issues?
A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also...
Which of the following solutions would MOST likely satisfy this requirement?
A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement?A . A USB 3.1 flash drive with BitLocker to Go installedB ....
