Which of the following should the technician do NEXT according to malware removal best practices?

A technician has identified malware on a user’s system. Which of the following should the technician do NEXT according to malware removal best practices?A . Enable System Restore and create a restore point so no data is lostB . Educate the user about how to avoid malware in the futureC...

March 11, 2019 No Comments READ MORE +

Which of the following is the FIRST option to check?

A technician is running updates on a Windows PC. Some of the updates install properly, while others appear as failed. While troubleshooting, the technician restarts the PC and attempts to install the failed updates again. The updates continue to fail. Which of the following is the FIRST option to check?A...

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Which of the following should a technician do to resolve the issue and avoid recurrence?

A user believes there is a virus on a laptop. The user installs additional real-time protection antivirus software but is now experiencing extremely slow performance on the laptop. Which of the following should a technician do to resolve the issue and avoid recurrence?A . Activate real-time protection on both antivirus...

March 9, 2019 No Comments READ MORE +