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What should the user do to automatically synchronize and backup files across all devices using OneDrive?
A user is working from multiple devices and wants to ensure that all their work documents are always available and backed up. What should the user do to automatically synchronize and backup files across all devices using OneDrive? A. Enable OneDrive's Folder Protection feature on each device B. Install third-party...
What is the primary purpose of the gpupdate command in a Windows environment?
What is the primary purpose of the gpupdate command in a Windows environment?A . To update the system's time with the network time protocolB . To reinstall the operating systemC . To refresh Group Policy settings immediatelyD . To check the disk space on all connected drivesView AnswerAnswer: C Explanation:...
What is a key reason why help desk technicians are often targets of social engineering attacks?
What is a key reason why help desk technicians are often targets of social engineering attacks?A . They have limited access to technical systems and dataB . They are typically new employees with less experienceC . They are trained to be helpful and may overlook security protocolsD . They work...
What should the technician instruct the user to do?
During a network audit, an IT support technician needs to guide a macOS user to locate their IPv6 address to ensure compliance with the latest security protocols. What should the technician instruct the user to do? A. Open Terminal and type ifconfig B. Go to Apple Menu > System Preferences...
Which command should the technician advise the user to execute?
A user is preparing to upgrade their Linux system and needs to check their current operating system version to ensure compatibility with new software. Which command should the technician advise the user to execute?A . uname -rB . cat /etc/*-releaseC . lsb_release -aD . dmesg | grep LinuxView AnswerAnswer: C...
When integrating a new ticketing system, what is a primary consideration to ensure it supports the help desk team’s operational needs?
When integrating a new ticketing system, what is a primary consideration to ensure it supports the help desk team’s operational needs?A . Support for high-resolution graphics and videosB . Compatibility with legacy systemsC . Availability of virtual reality (VR) troubleshooting toolsD . Ability to play background music while using the...
What is the first step the technician should recommend to resolve this issue quickly?
A user reports that an application has become unresponsive and is preventing them from completing their work. What is the first step the technician should recommend to resolve this issue quickly?A . Restart the computerB . End the application's process via Task ManagerC . Uninstall and reinstall the applicationD ....
How can the user revert the changes without losing their personal files?
A user cannot access Windows due to a recent software installation that caused stability issues. How can the user revert the changes without losing their personal files?A . Use System Restore from the Advanced Startup Options menuB . Conduct a hard reset of the systemC . Boot into Safe Mode...
Which AWS IAM feature should the administrator use to configure these permissions?
An IT administrator is setting up access for a new team member who needs to manage EC2 instances but should not have access to manage RDS databases. Which AWS IAM feature should the administrator use to configure these permissions?A . Group membershipsB . Multi-factor authenticationC . Custom IAM policiesD ....
Which KPI should be prioritized to measure the efficiency of the help desk team in handling incoming support tickets?
An IT manager is evaluating the effectiveness of the current help desk operations. Which KPI should be prioritized to measure the efficiency of the help desk team in handling incoming support tickets?A . Number of tickets closed by first contactB . Number of training sessions attended by support staffC ....
