A Macro Process Map may map a process showing the entire activities of a department and can likely be broken into many Micro Process Maps showing numerous processes that comprise the activities of the department.

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SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.

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As we begin to describe the things occurring with our process through a Process Map we begin to see some steps that are NVA which stands for ____________.

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As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for Reasonable, Understandable, _____________, Believable and Achievable.

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Inputs that may affect your process to some degree but are not critical, are difficult to quantify and are random in nature are referred to as ___________.

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Long-term Data represents all the variation that one can expect to experience from the output of the subject process.

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The temperature of a liquid is being measured by a line operator.

Which is least likely to be influenced by the instrument?

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One of the primary benefits of your team working together to create an X-Y Diagram is that the data collected from this exercise is accurate and certain.

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Measurement System Analysis is a procedure used to quantify variation of the method or system used for taking measurements and used to assure usable data is collected.

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A Belt gathered the following defect data for a trouser production line and wanted to assemble it into a Pareto Chart. The correct order from left to right in the chart would be:

Data:   Cutting        29

Forming 43

Stitching 17

Sealing 51

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