What does the Six Sigma mean?
- A . ultimately reduces process costs
- B . decreases customer satisfaction
- C . is a methodology for process improvement
- D . is a statistical concept that seeks to find variation in processes
- E . all of the above
What do Data driven processes mean?
- A . are heavily based on intuition
- B . rely heavily on the experience of the process owners
- C . are based on statistical data, measurement and metrics
- D . do NOT rely on mathematical models
Beta testing is the act of implementing a new idea, system or product on a large scale, controlled environment within the entire organization.
- A . True
- B . False
A process that performs at a 6 sigma level:
- A . is considered statistically ‘perfect’
- B . has 3.4 defects per million opportunities
- C . operates at a 99.99966% accuracy
- D . all of the above
The statistical difference between a process operating at a 5 sigma level and a process operating at a 6 sigma level is markedly different when it comes to the number of defects present.
- A . True
- B . False
A Six Sigma level is calculated by which of the following equations:
- A . (Opportunities – Defects)/Opportunities x 100
- B . (Opportunities + Defects)/Opportunities x 100
- C . (Defects – Opportunities)/Defects x 100
- D . (Defects + Opportunities)/Defects x 100
When prioritizing Six Sigma projects within an organization:
- A . The project with the statistically lowest sigma level should always be prioritized
- B . The project with the highest potential cost savings should always be prioritized.
- C . The project with the highest potential customer satisfaction increase should always be prioritized.
- D . All of the above should be considered and statistically researched before choosing the best option for the organization at hand.
What does the Value Stream mean?
- A . is the sequence of all items, events and people required to produce an end result.
- B . is used to identify areas of concern, waste and improvement.
- C . Neither A nor B
- D . Both A and B
An organization that fully adopts the Six Sigma methodology:
- A . completes a few Six Sigma Projects and reaps the financial benefits
- B . continuously measures and improves processes indefinitely
- C . improves upon a few processes then moves on
- D . identifies and prioritizes areas of opportunity once or twice a year
Which of the following is NOT an example of a common challenge of the Six Sigma Methodology within an organization?
- A . lack of support
- B . poor project execution
- C . excess resources
- D . lack of access to data
Which of the following is NOT an end goal of BOTH quality improvement programs and continuous process improvement?
- A . Achieving a specific set goal
- B . Reducing errors and defects
- C . Improving efficiency
- D . Improving profits
Six Sigma Teams use the ________ method when improving a product or process that already exists, and the ________ method when developing a new product or process.
- A . DMAAC, DMAAV
- B . DMAAV, DMAAC
- C . DMAIC, DMADV
- D . DMADV, DMAIC
Errors and costs ________ as sigma levels ________.
- A . increase, increase
- B . increase, decrease
- C . decrease, decrease
Order the correct steps of the Demming Cycle:
- A . Plan, Do, Check, Act
- B . Plan, Act, Do, Check
- C . Act, Do, Check, Plan
- D . Plan, Check, Do, Act
The Motorola company is credited with the origin of the Six Sigma Methodology.
- A . True
- B . False
Which of the following is considered the father of Six Sigma?
- A . Jack Welch
- B . Mikel Harry
- C . Richard Schroeder
- D . Bob Galvin
Which of the following is NOT a common misconception of the Six Sigma Methodology?
- A . Six Sigma can fix anything.
- B . Six Sigma is too expensive.
- C . Six Sigma is concerned with metrics and ignores common sense.
- D . Six Sigma aims to reduce defects in hopes of increasing profitability.
Which of the following correctly orders the Six Sigma Certification Belt levels from lowest to highest?
- A . Green, Master Black, Yellow, White
- B . Master Black, Black, Green, Yellow, White
- C . White, Yellow, Green, Black, Master Black
- D . White, Yellow Black, Master Black, Green
Which of the following is NOT a component of Six Sigma Yellow Belt Training?
- A . Advanced Project and Team Management Skills
- B . Data collection
- C . Basic Quality Tools
- D . Six Sigma Roles
Which of the following Belt Levels usually require a Six Sigma Project be completed before a Six Sigma Certification is awarded?
- A . White Belt
- B . Yellow Belt
- C . Green Belt
- D . Black Belt
- E . Master Black Belt
- F . None of the Above
- G . All of the above
Lean principles often go hand-in-hand with Six Sigma principles.
- A . True
- B . False
Which of the following is NOT a similarity between Lean and Six Sigma concepts?
- A . They are both concerned with continuous improvement.
- B . They both seek to increase instances of waste within an organization.
- C . They are both concerned with an overall culture of quality rather than single events that increase quality and decrease defects.
Which of the following is NOT a key element of TQM (Total Quality Management) initiatives?
- A . Teamwork
- B . Ethics
- C . Integrity
- D . Ingenuity
According to the TQM mentality, the entire organization is only as strong as the ________ element.
- A . strongest
- B . weakest
- C . least productive
- D . most productive
Which of the following is NOT a continuous process improvement technique?
- A . Six Sigma Methodologies
- B . Lean
- C . TQM (Total Quality Management)
- D . BPR (Business Process Reengineering)
Which of the following methods seeks to effect positive change in processes and organizations by using a set of practical tools to address business issues and process problems?
- A . BPR (Business Process Reengineering)
- B . TQM (Total Quality Management)
- C . Rummler-Brache
- D . Six Sigma Methodologies
- E . Lean
- F . This statement can apply to more than one of the above.
Which of the following shows phases of the Rummler-Brache Method in the correct order?
- A . Definition, Implementation, Improvement Planning, Management of Process
- B . Definition, Improvement Planning, Implementation
- C . Improvement Planning, Definition, Analysis and Design, Implementation, Management of Process
- D . Definition, Improvement Planning, Analysis and Design, Implementation, Management of Process
Scrum is used: A. When teams want to create new technical products
B. when teams want to integrate new developments on existing products within a short time frame
C. All of the above
D. None of the above
Jumpstart is a fast-paced method for identifying problems and solutions in a single session that can be used within other methods such as Rummler-Brache, Scrum, and TQM.
- A . True
- B . False
The Six Sigma process improvement method should be chosen when:
- A . facing a known problem
- B . problems are defined and contained
- C . solving complex problems
- D . costs are loosely tied to processes.
Which of the following is the main feature of MSA (Measurement System Analysis)?
- A . It helps to measure the system of continuing production.
- B . This is the method of analyzing accurate measurement system.
- C . This method is used for the purpose of block measurement.
- D . None of these.
B
Explanation:
Measurement System Analysis is the process of verifying or properly analyzing the data collected from measurement and inspection of various companies.
Which among the following is true about Process Capability Index (PCI)?
- A . This is the process of calculating gross production capability of a company.
- B . This is an index, which shows the least production ability of a process.
- C . An Index, which shows the capability of a process for sufficient production.
- D . An Index, showing the target production of a process.
C
Explanation:
Process Capability index shows the capability of a process that it can produce sufficiently as per the requirements within the limited time.
What is an EWMA (Exponentially Weighted Moving Average) Chart?
- A . It is a Control Chart.
- B . It is a Measurement Chart.
- C . It is a Growth Chart.
- D . None of these.
A
Explanation:
An Exponentially Weighted Moving Average Chart is a control chart which monitors any business’s entire history of output. It uses variables or attributes – type data.
The chart is used for rearrangement of time, when any change is detected in a process.
- A . IPWA Chart
- B . CWMA Chart.
- C . EWMA Chart.
- D . CUSUM Chart.
D
Explanation:
CUSUM Chart is used to detect changes in any process. This chart is generally used for identifying the change and rearrangement of time to fulfill the requirement of production
What is the method of ACCEPTANCE SAMPLING used for?
- A . This method is used for new product sampling.
- B . The method includes acceptance and rejection of products by inspection.
- C . To make a nonconforming product conforming this method is applied.
- D . None of the above.
B
Explanation:
ACCEPTANCE SAMPLING method is used at inspection of products to identify the good and bad items within the lots and also accepting and rejecting the products.
What is an OC Curve in sampling process?
- A . A diagram representing the probability of acceptance for a lot.
- B . A curve which indicates the percentage of bad quality products in a lot.
- C . A diagram which indicates the rate of production per day.
- D . None of these.
A
Explanation:
An OC Curve is a diagram which shows the probability of acceptance of a lot in sampling process.
Which of the following statement is true about LTPD (Lot Tolerance Percent Defective)?
- A . LTPD is the collected data which shows the defective products in a lot.
- B . LTPD represents the company’s loss for producing defective products.
- C . This is the method of calculating the percentage of accepted and rejected products.
- D . LTPD is the lowest quality of any product that can be accepted.
D
Explanation:
Lot Tolerance Percent Defective is the lowest quality of any product that can be accepted while sampling. It has a 10% chance of being accepted.
Which of the following is used to select the process of sampling plan?
- A . DODGE ROMIG Table.
- B . AOQL ANSI Table.
- C . ATI & LTPD Measures.
- D . None of the above.
A
Explanation:
DODGE-ROMIG table is used for the purpose of selecting plans for sampling process. The table uses AOQL & LTPD measures for selecting plans.
The data that can be counted only in whole numbers is called what?
- A . Decreased Data.
- B . Attribute Data.
- C . Variable Data.
- D . Continuous Data.
B
Explanation:
Attribute Data is the data, which can be counted only in whole numbers, as half of a customer cannot be counted.
Why Pareto chart is important in six sigma?
- A . It gives the appropriate figures of employee’s performances.
- B . It suggests a company of its variances in focus.
- C . It provides the company production rate variations.
- D . None of the above.
B
Explanation:
Pareto chart is famous for its 80/20 theory. In six sigma it is also important, as it represent a company which subject is extra focused and which subject need to be focused more.
FMEA is a tool in six sigma, which is:
- A . A tool for calculating the measures of risk or failure in a process or a system.
- B . A tool for understanding the loss of funds in a process, which is going to fail
- C . A tool, which measures the ratio of percentage loss and profit of s company.
- D . All of the above.
A
Explanation:
Failure Mode Effect analysis is a tool to measure the risk of a process or a system failing to produce as per the requirement and then working on the problem to overcome.
What do you understand about COPQ in six sigma?
- A . Cost of producing quality.
- B . Cost Of Poor Quality.
- C . Cost Of Processing Quality.
- D . Cost Of Preparing Quality.
B
Explanation:
Cost of Poor Quality is the cost caused through producing defects.
Explain FMEA in six sigma belt?
- A . FMEA is a spreadsheet data of risk factor of a working process to help the team.
- B . FMEA is a data of measurement of any process related with production.
- C . It is a factor of the production process, which indicates reliability.
- D . It is one of the most commonly used statistical process control procedure.
A
Explanation:
FMEA is generally a spreadsheet data chart or can be called as a tool for calculating the risk factor of any process for failing
What is the 1.5 sigma shift?
- A . The 1.5 sigma shift is the process of collecting data of every cycle for identifying difference.
- B . It is the numerical tool of six Sigma.
- C . It is used for measuring the customer requirements.
- D . It is the producing unit of six Sigma.
A
Explanation:
The 1.5 sigma shift is the process of collecting data of any process in many cycles of manufacturing, whether it has a difference.
Which of the following facts are true about X-bar and R charts?
- A . These are the two charts of monitoring the behavior and the outcome of any process.
- B . This is a tool for starting up the Six Sigma.
- C . This two chart is used for counting the total manufactured products and the total requirement of manufacturing.
- D . It is used for the production of process report in Six Sigma.
A
Explanation:
This is a set of chart, which is the most important factor of process control, they include the inspection of behavior and outcome of any process of manufacturing
What is the Pareto principle?
- A . It is the 80/20 rules in six sigma belt, in most of the cases, 20% of the effect comes from the 80% of the causes.
- B . It is the 90/10 rules in Sigma Belt.
- C . It is used with continuous measuring in Sigma Belt.
- D . It is one of a different kinds of variation use in six Sigma.
A
Explanation:
The pareto principle states that for most of the cases 80% of any effect is caused from 20% of the main reason. This principle is worlwide accepted at present.
What are the main variations of six sigma?
- A . mean, median, range and mode
- B . DPPM and COPQ
- C . Pareto principle and R charts
- D . Only mean and median
What is standard deviation?
- A . It is a measuring process to measuring the average spread of data.
- B . This is the process of deviation.
- C . It is a process capability index.
- D . It is the process of calculating the difference between customer requirement and production.
A
Explanation:
It is the process of calculating the difference between customer requirement and production.
What does Cpk means in six sigma belt?
- A . The process Capability index.
- B . The process of calculating data of a process.
- C . It is a diagram, which shows the production capability of any process.
- D . None of the above.
What is Ppk in six sigma belt?
- A . It is a measuring process to measuring the average speed of production.
- B . It is a diagram displaying the sequential steps of an production.
- C . It’s term is used for measuring the data of employee performances of a company during a year.
- D . This is the index of the performance of a process.
D
Explanation:
Ppk is the index, which dictates the performance of a process, whether it has came over the customer’s need or not.
What is flowcharting in sigma belt?
- A . It is a diagram, which displays the steps of a process.
- B . It is a chart, which shows the total production rate of a process.
- C . It is a chart of production in six Sigma.
- D . It is a measuring process to measuring the average spread of data.
A
Explanation:
Flowcharting is used as a diagram, which displays the steps sequentially of any process or workflow.
What is brainstorming in six sigma belt?
- A . It is a technical method in six Sigma.
- B . This is the process of Problem Solving.
- C . it is a procedure of suggesting ideas about a problem in a process by a group discussion or a meeting
- D . It is a qualitative and systematic tool.
B
Explanation:
Brain Storming in six sigma is used as a process to create an extraordinary idea within a short period of time to solve any problem. Or it can be called as quick problem-solving method.
What is regression?
- A . It is a procedure used to monitor process behavior.
- B . Regression is used for establishing the relationship between input and output variables.
- C . It is an output variable set of six Sigma.
- D . It is a defined relationship between x bar and R charts.
B
Explanation:
Regression Analysis is processed to establish the relationship between the sets of an output variable and an input variable.
What is fish bone/ishikawa diagram?
- A . it is categorizing measuring problem in six Sigma.
- B . It is only identify root causes.
- C . It is a qualitative and systematic tool.
- D . It is categorizing the potential causes of a problem.
D
Explanation:
Fish Bone is the process of begetting the potential cause of a problem, according to which we can reach at the root of the problem.
What is process report?
- A . it is a reporting system which gives processing report.
- B . it is a process of production in six Sigma.
- C . It is a technique used to define the structure of six Sigma.
- D . It is the process capability report.
D
Explanation:
Following a Belt Curve Distribution, process report shows the capability of any process.
Which of the following is correct about Product Report?
- A . It is a production tool of six Sigma
- B . It is used to displayed data.
- C . it is a procedure used to monitor the performance of a company
- D . It is a discrete data.
D
Explanation:
Product Report is a discrete data consisting with performance metrics of any process
What is six sigma DMAIC?
- A . It is a measuring tool in six Sigma.
- B . it is a procedure of starting up with the sigma belt.
- C . It is applied discrete data.
- D . This is the quality initiative of six sigma.
D
Explanation:
DMAIC is the 5 step quality initiative of six sigma, as Define, Measure, Analyze, Improve, & Control.
Who introduced Six Sigma Belt?
- A . Bill Smith.
- B . William Smith.
- C . Jack Welch.
- D . Matthew Boulton
Who is made six sigma belt central to his business strategy?
- A . Bill Smith.
- B . Matthew Boulton.
- C . Jack Welch.
- D . William Smith
Which company registered six sigma belt as trademark?
- A . Motorola.
- B . Lenovo.
- C . Apple.
- D . Blackberry.