For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?A . Service Catalog variables can only be used in Record ProducersB . Service Catalog variables can only be used in Order GuidesC . Service Catalog variables cannot affect the order priceD ....

December 31, 2019 No Comments READ MORE +

Which one of the following statements is a recommendation from ServiceNow about Update Sets?

Which one of the following statements is a recommendation from ServiceNow about Update Sets?A . Avoid using the Default Update set as an Update Set for moving customizations from instance to instanceB . Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versionsC...

December 30, 2019 No Comments READ MORE +

Which one of the following statements is true about Column Context Menus?

Which one of the following statements is true about Column Context Menus?A . It displays actions such as creating quick reports, configuring the list, and exporting dataB . It displays actions related to filtering options, assigning tags, and searchC . It displays actions related to viewing and filtering the entire...

December 29, 2019 No Comments READ MORE +

Knowledge Base Search results can be sorted by which of the following? (Choose three.)

Knowledge Base Search results can be sorted by which of the following? (Choose three.)A . Most recent updateB . PopularityC . RelevancyD . Manager assignmentE . Number of viewsView AnswerAnswer: ACE

December 28, 2019 No Comments READ MORE +

A REQ number in the Service Catalog represents…

A REQ number in the Service Catalog represents…A . the order number.B . the stage.C . the task to complete.D . the individual item in the order.View AnswerAnswer: A

December 24, 2019 No Comments READ MORE +

Reports can be created from which different places in the platform? (Choose two.)

Reports can be created from which different places in the platform? (Choose two.)A . List column headingB . Metrics moduleC . Statistics moduleD . View / Run moduleView AnswerAnswer: AD

December 23, 2019 No Comments READ MORE +

What should you do?

You created a new VPC network named Dev with a single subnet. You added a firewall rule for the network Dev to allow HTTP traffic only and enabled logging. When you try to log in to an instance in the subnet via Remote Desktop Protocol, the login fails. You look...

December 22, 2019 No Comments READ MORE +

Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?A . The CMDB contains data about tangible and intangible business assetsB . The CMDB contains the Business Rules that direct the intangible, configurable assets used by a companyC . The CMDB archives all Service Management...

December 22, 2019 No Comments READ MORE +

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?A . A metric is a report gauge used on homepages to display real-time dataB . A metric is a time measurement used to report the effectiveness of workflows and SLAsC . A metric...

December 20, 2019 No Comments READ MORE +

The display sequence is controlled in a Service Catalog Item using which of the following?

The display sequence is controlled in a Service Catalog Item using which of the following?A . The Default Value field in the Catalog Item formB . The Sequence field in the Catalog Item formC . The Order field in the Variable formD . The Choice field in the Variable formView...

December 20, 2019 No Comments READ MORE +