C_C4H51_2405

You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task? Note: There are 2 correct answers to this question.A . Make sure an organizational node can only be set up with a replication process from the back end.B . Make...

Which steps do you need to automatically create a service ticket when an email comes in? Note: There are 3 correct answers to this question.A . Set scoping questions and outgoing email details in fine-tuning.B . Create an email template for responses.C . Create an account with the email address...

Which fields are mandatory when you create a cloud data source? Note: There are 3 correct answers to this question.A . Data Source IDB . Data TypeC . NameD . Web Service URLE . UsageView AnswerAnswer: A C D

Which settings can you control for the email channel setup? Note: There are 3 correct answers to this question.A . Ticket typeB . Channel directionC . Notification typeD . Mashup serviceE . Channel typeView AnswerAnswer: B C E

What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.A . Data can be loaded or changed only once.B . You'll need to create an initial file based on predefined fields.C . You'll need...