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SAP C_C4H410_04 SAP Certified Application Associate – SAP Sales Cloud 2011 Online Training

Question #1

Which SAP Sales Cloud business documents can have competitor products assigned? Note: There are 2 correct Answers to this question.

  • A . Order
  • B . Opportunity
  • C . Survey
  • D . Quotation

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Correct Answer: B,C
Question #2

What is the first step that an administrator would take to enable the integration of SAP Sales Cloud with SAP S/4HANA?

  • A . Set up conditions in the Data Protection and Privacy work center.
  • B . Define integration fields in the Data Workbench work center.
  • C . Define iFlows in the Administrator work center.
  • D . Define settings in the Business Configuration work center.

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Correct Answer: D
Question #3

What is the parameter on which sales team determination is based?

  • A . Primary contact person
  • B . Party role
  • C . Follow-up opportunity
  • D . Territory

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Correct Answer: B
Question #4

Which of the following activities do you perform when you create an interactive dashboard? Note: There are 3 correct Answers to this question.

  • A . Select report variants.
  • B . Identify new key figures for dashboard analysis.
  • C . Assign the dashboard to a sales organization.
  • D . Define chart interaction.
  • E . Define access by business role.

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Correct Answer: A,D,E
Question #5

Which of the following are characteristics of change projects? Note: There are 3 correct Answers to this question.

  • A . Change projects can only be created in test systems.
  • B . When change projects are created, a copy of the live project is created.
  • C . Only one active change project can exist in the system at a time.
  • D . Change projects can be created in production systems.
  • E . Multiple change projects can exist at the same time.

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Correct Answer: B,C,D
Question #6

Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

  • A . Upload Territory Hierarchy from Excel
  • B . Assign an employee responsible for a territory.
  • C . Create Multiple Root Hierarchies.
  • D . Set an account for territory override

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Correct Answer: A,C
Question #7

Where can you maintain settings to notify a salesperson about aging leads?

  • A . Scoping
  • B . Fine tuning
  • C . Extensibility
  • D . Personalization

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Correct Answer: B
Question #8

You need to apply complex changes to an SAP Sales Cloud system after go live .

Which option does SAP recommend for implementing these changes?

  • A . Restore projects
  • B . Transport projects
  • C . Change projects
  • D . Copy projects

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Correct Answer: C
Question #9

Which of the following steps are required when you set up a custom report that you want to make available for end users? Note: There are 2 correct Answers to this question.

  • A . Create a key figure.
  • B . Create a KPI.
  • C . Choose a data source.
  • D . Assign the report to a work center view.

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Correct Answer: C,D
Question #10

When using Data Workbench for the initial load, which of the following activities are steps in the migration process? Note: There are 2 correct Answers to this question.

  • A . Request a new test tenant.
  • B . Align data fields with input fields.
  • C . Import data from the template file.
  • D . Activate the data migration functionality in scoping.

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Correct Answer: B,C

Question #11

Which data is synchronized bi-directionally between SAP Sales Cloud and SAP CRM on premise? Note: There are 2 correct Answers to this question.

  • A . Contacts
  • B . Pricing
  • C . Promotions
  • D . Leads

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Correct Answer: A,B
Question #12

You need to create a mashup on the account overview that will allow you to open a search engine in a new window .

What kind of mashup do you create?

  • A . Web service
  • B . Data
  • C . HTML
  • D . URL

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Correct Answer: D
Question #13

You want to standardize the rules of system access for all sales managers in your company in SAP Sales Cloud .

Which feature will you use to achieve this?

  • A . Access context
  • B . Access restrictions
  • C . Business roles
  • D . Business users

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Correct Answer: C
Question #14

You need to configure sales phases during fine-tuning, but the activity is in read-only mode .

What is the reason for this?

  • A . The fine-tuning activity is NOT assigned to the user.
  • B . The fine-tuning activity is NOT added to the project.
  • C . The fine-tuning activity is NOT open for configuration.
  • D . The fine-tuning activity has already been configured.

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Correct Answer: B
Question #15

Which of the following planning dimensions can you use to set up a sales target plan? Note: There are 3 correct Answers to this question.

  • A . Employee
  • B . Sales area
  • C . Territory
  • D . ABC classification
  • E . Account

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Correct Answer: B,C,E
Question #16

What account attributes can be used to define rules and calculate territory assignment on an account? Note: There are 2 correct Answers to this question.

  • A . ABC Classification
  • B . ERP Sales Area
  • C . Competitors
  • D . Product

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Correct Answer: A,B
Question #17

Your customer defines a person who is responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person .

Which of the following steps must you perform in SAP Sales Cloud to set this up?

  • A . Assign the IT contact to a business role with Administrator authorizations.
  • B . Define the IT contact in the Service Control Center.
  • C . Define the IT contact in the business configuration scoping.
  • D . Create a download account on the SAP Support Portal.

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Correct Answer: B
Question #18

You have enabled offline pricing for SAP Sales Cloud .

What price entry field is available for order item entry in the SAP Sales Cloud mobile app?

  • A . Freight Price
  • B . Negotiated Price
  • C . Gross Price
  • D . Estimated Price

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Correct Answer: D
Question #19

Which of the following are features of territory determination? Note; There are 2 correct Answers to this question.

  • A . An SAP Sales Cloud user can be assigned to more than one territory.
  • B . A realignment run must occur to use the territory override feature.
  • C . Business documents can be assigned to more than one territory.
  • D . Accounts can be assigned to more than one territory.

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Correct Answer: A,B
Question #20

Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.

  • A . Map view
  • B . Timeline view
  • C . Table view
  • D . Tile view

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Correct Answer: A,C

Question #21

What is the difference between a business user and an employee? Note: There are 2 correct Answers to this question.

  • A . Business users can be created using the data migration template.
  • B . Business users can be assigned access rights and business roles.
  • C . Business users can be assigned to a sales team in an account.
  • D . Employees need to be assigned directly to the organizational structure.

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Correct Answer: B,D
Question #22

For which of the following business objects is external pricing supported? Note: There are 2 correct answers to this question.

  • A . Orders
  • B . Activities
  • C . Quotes
  • D . Leads

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Correct Answer: A,C
Question #23

Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.

  • A . Visit
  • B . Sales quote
  • C . Ticket
  • D . Appointment

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Correct Answer: C,D
Question #24

What authorization element is used to restrict users’ access at the work center level?

  • A . Access context
  • B . Access rights
  • C . Organizational structure
  • D . Field restrictions

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Correct Answer: A
Question #25

To which of the following are hotfixes applied?

  • A . To an individual customer tenant only
  • B . To a set of tenants
  • C . To production tenants only
  • D . To test tenants only

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Correct Answer: B
Question #26

On which revenue levels can a forecast be based? Note: There are 2 correct Answers to this question.

  • A . Product
  • B . Customer
  • C . Opportunity
  • D . Territory

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Correct Answer: A,C
Question #27

What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note: There are 2 correct Answers to this question.

  • A . Ensure all sales activities are completed in the opportunity.
  • B . Request pricing for the products in the opportunity.
  • C . Click on Actions -> Create ERP Quote in the opportunity.
  • D . Maintain the sales phase as Identify opportunity.

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Correct Answer: B,C
Question #28

What is returned when you execute Request External Pricing in the sales quote? Note: There are 3 correct Answers to this question.

  • A . Sales order
  • B . Availability to promise
  • C . Bill of materials
  • D . Configurable products
  • E . Credit check

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Correct Answer: B,C,E
Question #29

There is a report that uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent .

How do you achieve this?

  • A . Use a mashup approach.
  • B . Build a custom dashboard.
  • C . Build a custom UI screen.
  • D . Use a data transfer approach.

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Correct Answer: A
Question #30

To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct Answers to this question.

  • A . Business role
  • B . Access context
  • C . Work center
  • D . Business user

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Correct Answer: A,C
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