Of the 4 target types to measure business success, which one fits the following example: Adoption tracking of a new app.

Of the 4 target types to measure business success, which one fits the following example: Adoption tracking of a new app.A . Expansion Target B. Growth Target C. Customer Satisfaction Target D. Efficiency TargetView AnswerAnswer: B

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Can Process Builder... Post To Chatter?

Can Process Builder... Post To Chatter?A . No B. YesView AnswerAnswer: B

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Of the following types of roadmaps, which one is used to present all required features and tasks that must take place prior to a market release.

Of the following types of roadmaps, which one is used to present all required features and tasks that must take place prior to a market release.A . Features Roadmap B. Strategy Roadmap C. Portfolio Roadmap D. Releases RoadmapView AnswerAnswer: D

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Interviews should be used for the Idea Generation phase fo the Strategy Design Research.

Interviews should be used for the Idea Generation phase fo the Strategy Design Research.A . FALSE B. FALSEView AnswerAnswer: A

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In which phase of the Challenge Scoping process must researchers ask themselves the following question: What business, customer and social outcomes will this solution drive?

In which phase of the Challenge Scoping process must researchers ask themselves the following question: What business, customer and social outcomes will this solution drive?A . Create a project plan B. Articulate the opportunity for design C. Establish the problem-solving approach D. Identify measures of success and potential risk E....

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What feature can be used to route work requests to other channels where the customer might receive better service?

What feature can be used to route work requests to other channels where the customer might receive better service?A . Einstein Redirect B. Omni Channel C. Strategy Builder D. Assignment RulesView AnswerAnswer: B

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Custom app development or 3rd party app exchange app? Not enough resources to offer support.

Custom app development or 3rd party app exchange app? Not enough resources to offer support.A . Custom App B. Depends on the budget. C. 3rd Party D. Depends on the time.View AnswerAnswer: C

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One of the most fundamental aspects of Idea Synthesis is to bring simmilar ideas together and form concepts out of them.

One of the most fundamental aspects of Idea Synthesis is to bring simmilar ideas together and form concepts out of them.A . TRUE B. FALSEView AnswerAnswer: A

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Limiting the solution space by establishing the approach and creating a filtered and well limited-plan allows for greater opportunities to discover and explore.

Limiting the solution space by establishing the approach and creating a filtered and well limited-plan allows for greater opportunities to discover and explore.A . FALSE B. TRUEView AnswerAnswer: A

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Interviews should be used for the Discovery/Understanding phase fo the Strategy Design Research.

Interviews should be used for the Discovery/Understanding phase fo the Strategy Design Research.A . TRUE B. FALSEView AnswerAnswer: A

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