Salesforce Slack Consultant

In the final phase of a Slack migration, what is a key activity to ensure the client’s smooth transition to the new platform?A . Completely dismantling the old communication platform immediately to prevent fallbackB . Providing extensive post-migration support, including troubleshooting, additional training, and regular check-insC . Providing extensive post-migration...

When conducting a live Slack training session for a newly formed team in a corporation, what is the most effective way to create an experiential learning environment?A . Present a detailed PowerPoint presentation on Slack features without any interactive elementsB . Engage participants in a hands-on workshop where they actively...

A financial company using Slack wants to ensure that the apps being used comply with strict data security regulations. What is the most appropriate app approval setting they should implement?A . Allow all employees to install any apps they find usefulB . Automatically approve all apps listed in the Slack...

Your client is migrating to Slack and has a large number of user accounts. What is the best initial step in user clean-up before the migration?A . Immediately delete all user accounts that have not been active in the last monthB . Conduct a thorough audit of all user accounts...

A newly formed company is setting up Slack and wants to foster a collaborative environment while also maintaining a level of organization in their communications. What channel management setting should they implement?A . Allow all employees to create both public and private channels without restrictionsB . Create a few essential...

During the Slack migration process, you discover that certain crucial integrations with the client’s existing systems are not functioning as expected. What should be your immediate course of action?A . Continue with the migration as planned and deal with the integration issues at a later stageB . Halt the entire...

A retail company wants to use Slack to improve their customer support process. What use case should be highlighted to them?A . Utilizing Slack for internal team building and social interactionsB . Creating a Slack channel for every individual customer queryC . Encouraging all employees to use Slack for personal...

A user is experiencing audio issues during Slack calls, where they can’t hear other participants. What is the first action they should take to troubleshoot this problem?A . Check their audio settings in Slack and ensure their speakers or headphones are properly connected and configuredB . Replace their computer's sound...

A large organization is concerned about protecting sensitive information within Slack. Which org level security setting is most effective in preventing data breaches?A . Enabling two-factor authentication for all usersB . Implementing strict channel privacy settingsC . Integration of a Data Loss Prevention (DLP) toolD . Limiting file uploads and...

During the planning phase of a Slack migration, a key stakeholder suggests compressing the migration schedule to expedite the process. What is the most appropriate response?A . Agree to compress the schedule to meet the stakeholder’s request, prioritizing speed over thoroughnessB . Politely decline any changes to the schedule, keeping...