Salesforce Slack Administrator

Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack. Currently: • The marketing team has one workspace with hundreds of channels, hundreds of...

Oleg is a Workspace Owner, and his company is on the Plus plan. Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages. Which additional settings should be selected to maintain the message history...

You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan. The requirements: • Users want to be able to access their old messages and integrate Slack with their calendars....

You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Currently, departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and you want have more control with external collaboration. You decide to set up an external workspace dedicated...

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message...

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to...

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic. Which action should Marianne’s team take first...

Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage...

At which point in the process should you claim your relevant domains for your Enterprise Grid organization?A . Any time. Workspaces created prior to domain claiming will be shut down automatically.B . Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.C . As soon as...

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India. She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public...