Salesforce AI Specialist

Universal Containers (UC) wants to offer personalized service experiences and reduce agent handling time with Al-generated email responses, grounded in Knowledge base. Which AI capability should UC use?A . Einstein Email RepliesB . Einstein Service Replies for EmailC . Einstein Generative Service Replies for EmailView AnswerAnswer: B Explanation: For Universal...

Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio. Which use case works for this scenario?A . Predict customer sentiment toward a promotion message.B . Predict customer lifetime value of an account.C . Predict most popular products from new...