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What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?
Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. What does a safety category score of 1 indicate in the Einstein Generative Toxicity...
Which prompt template type should the AI Specialist recommend?
Leadership needs to populate a dynamic form field with a summary or description created by a large language model (LLM) to facilitate more productive conversations with customers. Leadership also wants to keep a human in the loop to be considered in their AI strategy. Which prompt template type should the...
Which feature should the AI Specialist recommend to the sales team?
Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing Al-generated plans containing guidance and steps for closing deals. Which feature should the AI Specialist recommend to the sales team?A . Find Similar DealsB . Create Account PlanC . Create Close PlanView...
How should the AI Specialist monitor Copilot's usability and the assignment of actions?
Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot. How should the AI Specialist monitor Copilot's usability and the assignment of actions?A . Run a report on the Platform Debug Logs.B . Query the Copilot log data using the metadata...
What is the role of the large language model (LLM) in executing an Einstein Copilot Action?
What is the role of the large language model (LLM) in executing an Einstein Copilot Action?A . Find similar requests and provide actions that need to be executedB . Identify the best matching actions and correct order of executionC . Determine a user's access and sort actions by priority to...
What should the AI Specialist consider when building prompt templates in Prompt Builder?
Universal Containers plans to implement prompt templates that utilize the standard foundation models. What should the AI Specialist consider when building prompt templates in Prompt Builder?A . Include multiple-choice questions within the prompt to test the LLM's understanding of the context.B . Ask it to role-play as a character in...
Which type of flow should UC use?
Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use?A . Data Cloud-triggered flowB . Template-triggered prompt flowC . Unified-object linking flowView AnswerAnswer: B Explanation: In this scenario, Universal Containers wants to bring data from...
Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?
Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not be applicable for Einstein AI to draft accurate email responses. Which solution should UC use to ensure Einstein...
How should UC achieve this in Einstein Copilot?
Universal Containers (UC) wants to enable its sales reps to explore opportunities that are similar to previously won opportunities by entering the utterance, "Show me other opportunities like this one." How should UC achieve this in Einstein Copilot?A . Use the standard Copilot action.B . Create a custom Copilot action...
Which grounding technique should the AI Specialist use?
An AI Specialist implements Einstein Sales Emails for a sales team. The team wants to send personalized follow-up emails to leads based on their interactions and data stored in Salesforce. The AI Specialist needs to configure the system to use the most accurate and up-to-date information for email generation. Which...
