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Marketing Cloud Account Engagement Specialist V1

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  • Marketing Cloud Account Engagement Specialist V1

What does the gear icon on the prospect list allow you to do?

What does the gear icon on the prospect list allow you to do?A . CopyB . AssignC . DeleteD . EditView AnswerAnswer: B, C, D Explanation: According to the Salesforce documentation, the actions that can be done with the gear icon on the prospect list are: B) Assign, C) Delete,...

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In which scenario would a prospect be able to receive the emails in the program?

LenoxSoft has an engagement studio program within a recipient list and a suppression list. A prospect is a member of both the recipient list and the suppression list. In which scenario would a prospect be able to receive the emails in the program?A . The prospect is marked as optad...

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Form or Form Handler? I want to integrate with a third-party system.

Form or Form Handler? I want to integrate with a third-party system.A . FormB . Form HandlerView AnswerAnswer: B Explanation: Form handlers are the best option if you want to integrate with a third-party system, such as a payment gateway, a survey tool, or a webinar platform. Form handlers allow...

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There are absolutely no restrictions on how you assign custom users abilities.

There are absolutely no restrictions on how you assign custom users abilities.A . TrueB . FalseView AnswerAnswer: B Explanation: According to the Salesforce documentation, the answer is false. There are some restrictions on how you assign custom users abilities. A custom user is a user who has a custom role...

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Which asset needs to be created first m order for a user to send a prospect a one-to-one email?

Which asset needs to be created first m order for a user to send a prospect a one-to-one email?A . AutoresponderB . Engagement studio program emailC . Email templateD . List emailView AnswerAnswer: C Explanation: According to the Salesforce documentation, the asset that needs to be created first in order...

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What happens to wait when a user paused an engagement studio and the prospect still has time remaining on the wait period.

What happens to wait when a user paused an engagement studio and the prospect still has time remaining on the wait period.A . The wait time is paused and the prospect will finish the remaining wait time when the program resumes and process to next step.B . The wait time...

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New feature alerts can be found at the top of the dashboard.

New feature alerts can be found at the top of the dashboard.A . TrueB . FalseView AnswerAnswer: A Explanation: According to the Salesforce documentation, the answer is true. New feature alerts can be found at the top of the dashboard. A new feature alert is a notification that informs the...

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Administrators can reset passwords for users

Administrators can reset passwords for usersA . TrueB . FalseView AnswerAnswer: A Explanation: According to the Salesforce documentation, the answer is true. Administrators can reset passwords for users. An administrator is a user who has the highest level of permissions and access in Marketing Cloud Account Engagement, and who can...

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Which feature should they use?

A Marketing Cloud Account Engagement administrator wants to gather a prospect's company name and Job title, but only once they have captured prospect's first name, last name and email address in a previous form submission. Which feature should they use?A . Progressive ProfilingB . Always display even if previously completedC...

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What is the first step the user must take In order to make this change?

A user needs to change which email template is used in a running engagement program. What is the first step the user must take In order to make this change?A . Copy the original Engagement ProgramB . Change the wait time for the templateC . Delete the old sent emailD...

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