What underlying Community infrastructure should the Community Cloud consultant utilize to build the Community?

The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must be supported by older browsers. What underlying Community infrastructure should the Community Cloud consultant utilize to build the Community?A . Salesforce SitesB . Tabs + Visualforce CommunityC . Koa or Kokua...

August 9, 2020 No Comments READ MORE +

Which set of features should the Administrator use to achieve this goal?

Universal Containers wants its Community users to have the ability to log in using Facebook and Google. Which set of features should the Administrator use to achieve this goal?A . Custom Lightning Component and Apex ClassB . Single Sign-on and AppExchangeC . Auth Provider and FlowD . Auth Provider and...

August 8, 2020 No Comments READ MORE +

Which three actions should a Community Cloud consultant take to create recommendations in a Community?

Universal Containers wants to drive engagement for its Community, and is encouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in a Community? (Choose three.)A . Enter a description of the recommendation.B . Enter a label for the button...

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Which two content types can members flag as inappropriate?

A Salesforce Admin enables “Allow Members to Flag” in Experience Workspaces. Which two content types can members flag as inappropriate? (Choose two.)A . Posts and CommentsB . TopicsC . FilesD . ArticlesView AnswerAnswer: AC

August 8, 2020 No Comments READ MORE +

How should the Administrator ensure this happens?

The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category “Container Best Practices.” The Community manager wants to make sure that all these articles show up for Community users in the topic area of “Tips and Techniques.” How should the Administrator ensure...

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How should the Salesforce Administrator accomplish this?

The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics. How should the Salesforce Administrator accomplish this?A . Delete existing Topics and assign Articles to newly created...

August 6, 2020 No Comments READ MORE +

How should the Salesforce Administrator fulfill this requirement?

Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements: - Support encryption at rest. - Show decrypted data in the UX (user experience) to users with permissions. - Encrypt all Community data. How should the Salesforce Administrator fulfill this requirement?A...

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What two things should a Salesforce Admin do to accomplish this?

Universal Containers needs to create a Support Community with the following requirements: - Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. - A customer user should be able to see all cases opened for their account, including cases...

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Which approach should the manager use?

Universal Container's Community Manager wants to better measure the Community adoption and engagement. Which approach should the manager use?A . Use Google Analytics to generate the adoption report.B . Use Data Loader to download the user data to generate a pivot table in Excel.C . Install the Salesforce Community Management...

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What can the Administrator add to the Navigation Menu?

Universal Containers is building a Customer Community. What can the Administrator add to the Navigation Menu?A . Salesforce Objects, Topics, Community Pages, External URL, ForecastB . Salesforce Objects, Community Pages, App Launcher, External URLC . Salesforce Objects, Topics, External URL, Lightning Component, Community PagesD . Salesforce Objects, Global Actions Community...

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