Salesforce CRT-271 Certification Preparation For Community Cloud Consultants Online Training
Salesforce CRT-271 Online Training
The questions for CRT-271 were last updated at Jul 18,2025.
- Exam Code: CRT-271
- Exam Name: Certification Preparation For Community Cloud Consultants
- Certification Provider: Salesforce
- Latest update: Jul 18,2025
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a ‘My Cases’ list view .
How should a Salesforce Admin set the record list component properties?
- A . Use the Case object with compact layout, return five records, and use the ‘My Cases’ list view
- B . Use the Case object with full layout, return five records, and use the ‘My Cases’ list view
- C . Use the ‘My Cases’ list view with compact layout, return five records, and disable public access
- D . Use the Case object, return five records, use the ‘My Cases’ list view, and disable public access
Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the community .
How should the Community Cloud consultant meet this requirement?
Select one or more of the following:
- A . Develop a login flow with unique endpoints for each department
- B . Assign separate Visualforce pages for each department
- C . Create content using Content Management in Workspaces
- D . Target employees using audiences based on user object criteria
niversal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts .
Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?
Select one or more of the following:
- A . Create a sharing rule for each accounts
- B . Use Apex managed sharing to grant access to the Community users
- C . Implement the role hierarchy on the Customer Community
- D . Set up a sharing set that references the Account ID on the asset
Universal Container’s Community Manager wants to better measure the Community adoption and engagement .
What is the recommended approach?
- A . Use Google Analytics to generate the adoption report
- B . Install the Salesforce Community Management AppExchange package
- C . Install the Wave dashboards for Communities
- D . Use Data Loader to download the user data to generate a pivot table in Excel
A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes .
How can the Community Cloud consultant meet these requirements?
Select one or more of the following:
- A . Create a change set to include the changes from the first Lightning Community and
create new Communities using that change set - B . Use the Partner Central Template and repeat all of the setup steps for each cloned Community
- C . Export the new Lightning Community as a template and create new Communities using the exported template
- D . Create new Communities using the Build Your Own template and repeat all set up steps that each cloned Community
A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members .
What is the likely cause of this issue?
Select one or more of the following:
- A . Recommendations need to be created for each member
- B . Members need to have read access to the recommendations object
- C . Page changes with the recommendations carousel need to be published
- D . The recommendation carousel component needs published to be enabled for the Community
Universal Containers plans to use person accounts for the external consultants. They need to allow their consultants to register using the Community .
How can a Salesforce admin enable this capability in the Community using configuration?
Select one or more of the following:
- A . Allowing users to self register and create a workflow to update contacts to Person Account
- B . Add a Person Account option to the user registration page and have the option selected by default
- C . Provide a link to a custom web page that allows external consultants to register and use Salesforce API to create Person Accounts
- D . Enable Allow External Users to self-register in a Community Management and leave the
account field blank
What are three advantages of adjusting the mark-up code on the page <head> in Community Builder? Choose 3 answers
- A . Ability to define iframe settings
- B . Optimizing the load times of certain typefaces
- C . Optimizing SE by adjusting the SE meta tags for search engines
- D . Custom JavaScript blocks
- E . Custom, analytics code, such as Google Analytics
Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community .
What feature is a good fit for Universal Condiments requirement?
- A . Reputation Types
- B . Reputation Categories
- C . Reputation Groups
- D . Reputation Levels
- E . Reputation Ranks
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
- A . Download the Advanced Community Moderation lightning component and configure it in
the Community Builder - B . Use a Community Moderation Rule
- C . Define Community Member Criteria
- D . Leverage the Community Cloud Moderation API with APEX
Latest CRT-271 Dumps Valid Version with 293 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
