Salesforce CRT-101 Certification Preparation for Administrator Online Training
Salesforce CRT-101 Online Training
The questions for CRT-101 were last updated at Jul 17,2025.
- Exam Code: CRT-101
- Exam Name: Certification Preparation for Administrator
- Certification Provider: Salesforce
- Latest update: Jul 17,2025
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?
- A . Hierarchical sharing
- B . Use Manual sharing
- C . Criteria based sharing
- D . Owner based sharing
An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.
How should the administrator export this file?
- A . Data Export Wizard.
- B . Data Import Wizard.
- C . Data Export Wizard.
- D . Data Loader.
Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?
- A . Utilize a flow to identify the correct queue and assign the case.
- B . Use a custom email services to set the owner of the case upon creation.
- C . Create an Escalation Rules to send cases to the correct queue.
- D . Configure Email-to-Case so emails are delivered to the correct queue
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
- A . Key Deals
- B . Big Deal Alerts
- C . Activity Timeline.
- D . Performance chart.
Universal Container wants to increase the security of their org by requiring stricker user passwords.
Which two of the following should an administrator configure? Choose 2 answers
- A . Password different then username
- B . Prevent common words
- C . Minimum password length.
- D . Password complexity requirement.
Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.
How should an administrator support this request?
- A . Use process builder to capture the daily average on each opportunity.
- B . Add Formula Fields to track Stages on each Opportunity.
- C . Run the Opportunity Stage Duration report.
- D . Refresh weekly reporting snapshots for Closed Opportunities.
Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?
- A . Validation rules.
- B . Global Value Picklists
- C . Predefined field Values.
- D . Dependent Picklists.
Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need? Choose Three answers
- A . Enable guided selling.
- B . Use Validation Rules.
- C . Configure Opportunity Path.
- D . Use Flow to mark fields required.
- E . Mark fields required on the page layout.
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.
Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.
- A . Search for licenses types in setup.
- B . User Licenses Related List in Company information.
- C . User Management settings in setup.
- D . Usage based entitlement related list in company information.
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.
What Should an administrator configure to meet this requirement?
- A . Use Validation rule to trigger workflow to email to Lead.
- B . Configure an auto response rule to email the lead.
- C . Add a public group and process builder to email the lead.
- D . Create an assignment rule to email the lead
Latest CRT-101 Dumps Valid Version with 1013 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
