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Question #81

Accounts at Universal Containers are currently readable by all users but editable only by their owners. Management wants to designate some Accounts as VIP Accounts. Only Account owners should have read access to these VIP accounts.

Which two actions should an app builder take to meet the requirements? Choose 2 answers

A . Implement a sharing rule.
B . Configure a permission set.
C . Set up an Account Team.
D . Change organization-wide defaults.

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Question #82

Universal Container wants customers to be able to open cases from a public-facing website.

What should the app builder use to enable visitors to the website?

A . Outbound message
B . Web-to-case
C . Screen flow
D . Email-to-case

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Question #83

Cloud Kicks (CK) wants to quickly insert a list of over 60,000 net new Accounts. The template based

on CK’s data model was used to populate the list.

Which tool should be used?

A . Data Loader
B . A Lightning Object Creator
C . Import Wizard
D . Schema Builder

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Question #84

Cloud Kicks (CK) wants to begin socializing and collaborating within Salesforce around customer accounts to discuss various topics. CK would like all company employees to see these conversations.

Which two features of Chatter would meet CK’s business needs? Choose 2 answers

A . Set up new private Chatter groups.
B . Set up new public Chatter groups.
C . Use post action on the Account object.
D . Use Chatter actions to create tasks to complete.

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Correct Answer: B, C
B, C

Explanation:

The two features of Chatter that would meet CK’s business needs are: Set up new public Chatter groups. A public Chatter group is a way to create a collaborative space for users to share information, files, polls, and ideas around a common topic or interest. A public Chatter group can be joined by any user in the organization and can be seen by anyone who has access to Chatter. By setting up new public Chatter groups, CK can enable users to socialize and collaborate around customer accounts and discuss various topics. Use post action on the Account object. A post action is a type of quick action that allows users to create a post on a record’s feed or on their own feed. A post can include text, mentions, hashtags, topics, links, files, or images. By using post action on the Account object, CK can enable users to share updates, feedback, or questions about customer accounts and engage with other users who follow the accounts. Set up new private Chatter groups is not a valid feature, as it does not meet CK’s business needs. A private Chatter group is a way to create a collaborative space for users to share information, files, polls, and ideas around a confidential or sensitive topic or interest. A private Chatter group can only be joined by invitation and can only be seen by the group members. By setting up new private Chatter groups, CK would limit the visibility and accessibility of the conversations around customer accounts. Use Chatter actions to create tasks to complete is not a valid feature, as it does not meet CK’s business needs. A Chatter action is a type of quick action that allows users to create a task from a record’s feed or from their own feed. A task can include subject, due date, priority, status, assigned to, etc. By using Chatter actions to create tasks to complete, CK would enable users to track and manage their work related to customer accounts, but not to socialize and collaborate with other users.

Question #85

Cloud Kicks wants to know the total value of all won Opportunities for Accounts and display it on the record.

What type of summary should the app builder use in the roll-up summary field?

A . Count
B . Q Max
C . Sum
D . Min

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Question #86

Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup relationship to a master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records.

Which two considerations should be made? Choose 2 answers

A . The Star records are all required to have an existing value in their Galaxy field.
B . The Galaxy object has fewer than two existing master-detail relationships.
C . The Galaxy object is required to contain existing roll-up summary fields.
D . The Star object has fewer than two existing master-detail relationships.

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Question #87

Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records.

What should the app builder recommend to meet this requirement?

A . Update the org-wide default to private and create a sharing rule for the role of recruiting manager.
B . Create a permission set containing the salary record type and assign it to the appropriate users.
C . Remove "create" permission for the salary applicant object for everyone except the manager and VP.
D . Configure the hourly record type as the default and instruct non-management users to accept the default record type.

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Question #88

The DreamHouse Realty (DR) service manager has asked for some improvements in case management to enforce process compliance so that cases are unable to be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met.

What solution should an app builder implement to meet these requirements?

A . Workflow Rules
B . Process Builder
C . A Validation Rules
D . Activities Component

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Question #89

Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request Inventory to enable many-to-many relationships with the Inventory and Order objects.

What does the app builder need to provide to ensure users can view Request Inventory records?

A . Read access to both master objects.
B . Apex-based sharing on the first master object.
C . Sharing rules on Request Inventory object.
D . Read access to the first master object.

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Question #90

An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects.

Which field types could be used in roll-up summary fields to accomplish this? Choose 3 answers

A . Currency
B . Percent
C . Date
D . Checkbox
E . Time

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The questions for Certified Platform App Builder were last updated at Sep 15,2025.

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