Exam4Training

Salesforce B2B Commerce Administrator Salesforce Accredited B2B Commerce Administrator (WI20) Online Training

Question #1

A Salesforce B2B Commerce Community User authenticates to the storefront but does not see not entitled Products.

What are three potential causes a user may NOT see entitled Products? Choose 3 answers

  • A . Account Group of user’s Account does not have any Price lists associated to it.
  • B . The Account Group is only associated to one pricelist.
  • C . Entitled pricelists are associated to a different community.
  • D . Salesforce B2B Commerce custom flied "Currency" on User Object is not populated.
  • E . Products in the pricelists are marked "in Creation" Status.

Reveal Solution Hide Solution

Correct Answer: A,C,E
A,C,E

Explanation:

There are a few reasons why a Salesforce B2B Commerce Community User may not see entitled

Products after authenticating to the storefront:

Account Group of user’s Account does not have any Price lists associated to it. In order for a user to see entitled Products, their Account Group must have at least one Price List associated to it.

Entitled pricelists are associated to a different community. If the user’s Account Group is associated to a different community than the Price Lists that they are entitled to, they will not be able to see those Products.

Products in the pricelists are marked "in Creation" Status. Products that are in Creation status are not yet available for purchase, and therefore will not be visible to users.

Question #2

In which location is the first price Tier defined when using Tiered Pricing?

  • A . The Default Storefront Pricelist
  • B . The Price field on the respective Pricelist Item Record
  • C . The Tiered Pricing Lightning Component
  • D . The CC Product Record

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

The first price Tier is defined on the Price field on the respective Pricelist Item Record. This is the price that will be displayed to users on the storefront.

When using Tiered Pricing, the first price tier is defined in the Price field on the respective Pricelist Item Record. Each Pricelist Item Record represents a specific product and defines the price tiers associated with that product. The Price field on the Pricelist Item Record determines the price for the first tier of the product.

Reference: Salesforce B2B Commerce Administrator documents or study guide (specifically, the section related to Tiered Pricing and Pricelist Item Records).

Question #3

What accurately describes a Dynamic kit Product Type?

  • A . A Kit is a tightly related set of product.
  • B . The pricing Kit price is determined by the pricelist item associated with the Kit.
  • C . A Kit is constructed by the customer.
  • D . The pricing Kit is determined by the products contained in the Kit.

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

A Dynamic Kit Product Type is a Kit that is constructed by the customer. This means that the customer can choose the products that they want to include in the Kit. The pricing of the Kit is determined by the products that are contained in the Kit.

Question #4

In which two ways can Tiered Pricing tables In- input? Choose 2 answers

  • A . JSON text field
  • B . Visualforce component on the Price List Item
  • C . SOQL Query
  • D . The CC Product Record

Reveal Solution Hide Solution

Correct Answer: A,B
A,B

Explanation:

Tiered Pricing tables can be input in two ways:

JSON text field: Tiered Pricing tables can be input as a JSON text field on the Price List Item. This allows you to define complex Tiered Pricing rules with multiple tiers and conditions.

Visualforce component on the Price List Item: You can also use a Visualforce component to input Tiered Pricing tables. This gives you more flexibility in how you define and display your Tiered Pricing rules.

Question #5

Where is the from address configurable for emails sent from Salesforce 82B Commerce in workflow steps such as request password, checkout, or email cart?

  • A . Salesforce B2B Commerce storefront settings
  • B . Account
  • C . CC Account Group
  • D . Salesforce community settings

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

The from address for emails sent from Salesforce B2B Commerce in workflow steps is configurable in the Salesforce B2B Commerce storefront settings. This allows you to customize the email address that your customers see when they receive emails from your storefront.

Question #6

What is true of externally priced products functionality in Salesforce B2B Commerce?

  • A . They do not apply Salesforce B2B Commerce pricing logic to the product.
  • B . They do not leverage the CC Cart Line Item object.
  • C . Ones with Line level coupons can be applied accounts.
  • D . They have their own PDP.

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

Externally priced products are a type of product in Salesforce B2B Commerce that do not have a price defined in the Price List Item object. Instead, the price of the product is determined by an external system, such as an ERP system. Externally priced products do not apply Salesforce B2B Commerce pricing logic, and they do not leverage the CC Cart Line Item object. Additionally, line level coupons cannot be applied to externally priced products. Externally priced products do not have their own PDP.

Question #7

Which Selesforce B2B Commerce object is used to tie an Account to a Price List?

  • A . Account Link
  • B . Contact Group
  • C . Account Group
  • D . User Id

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

The Account Group object is used to tie an Account to a Price List. This allows you to assign different Price Lists to different groups of Accounts. For example, you could have one Price List for wholesale customers and another Price List for retail customers.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Question #8

After updating a Page Label record, which action is required to see those changes reflected in a storefront?

  • A . Rebuild and activate Configuration Cache in CC Admin > Global Settings> Configuration Cache Management.
  • B . Deactivate and Activate the storefront community.
  • C . Clear browser Cache on the computer.
  • D . Refresh Page Label Cache in CC Admin > Global Settings > Indexing.

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

After updating a Page Label record, you must rebuild and activate the Configuration Cache in order to see the changes reflected in the storefront. This is because the Configuration Cache contains all of the static data that is used to render the storefront, including Page Labels.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Question #9

Which three statements apply to display product specs on the Product Detail Page? Choose 3 answers

  • A . Select the display Is Visible In Catalog on the Spec.
  • B . Add page section "spec-all to the Product Detail Page.
  • C . Assign a value to the spec for the given product.
  • D . You must set the PDP page configuration setting DSPspecs to TRUE for the storefront or globally.
  • E . The account group must be un-assigned to the customer.

Reveal Solution Hide Solution

Correct Answer: ACD
ACD

Explanation:

There are three things that you need to do in order to display product specs on the Product Detail Page:

Select the Is Visible In Catalog checkbox on the Spec record.

Assign a value to the spec for the given product.

Set the PDP page configuration setting DSPspecs to TRUE for the storefront or globally. This setting controls whether or not product specs are displayed on the Product Detail Page.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Question #10

How is Anonymous checkout enabled?

  • A . By creating a global configuration setting called AnonChk and setting the value to enabled for the Checkout Module.
  • B . By setting the status on a Product to Released.
  • C . By going to CC ADMIN I Global settings | Settings and selecting "Allow anonymous checkout".
  • D . By going to CC ADMIN | storefront name | Checkout Settings and selecting "Allow anonymous checkout"

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

To enable anonymous checkout, you must go to CC ADMIN | storefront name | Checkout Settings and select the Allow anonymous checkout checkbox. This will allow customers to checkout without creating an account.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Question #11

What is true regarding coupons with a type of ‘General’?

  • A . Coupons rules enable AND/OR conditions within the source or target condition.
  • B . There must be at leasta source Product or Spec rules defined with a value
  • C . There must be a coupon rule defined for both source and target conditions.
  • D . There does not need to be a source or target rule defined for a general coupon.

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

General coupons allow you to create complex coupon rules with AND/OR conditions. This means that you can create coupons that apply to customers who meet multiple criteria, such as purchasing a specific product and spending a certain amount of money.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Question #12

How should a Salesforce B2B Commerce Attribute record be designated as a Parent Attribute?

  • A . Define the ‘Child Attribute’ relation field
  • B . Prefix the Attribute name with ‘PARENT.’
  • C . Leave the ‘Parent Attribute’ relation field blank
  • D . Select the ‘Parent Attribute’ Checkbox

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

To designate a Salesforce B2B Commerce Attribute record as a Parent Attribute, you must select the Parent Attribute checkbox. This will allow you to create child attributes that are related to the parent attribute.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Question #13

Which two statements are true when upgrading Salesforce B2B Commerce from Release A to Release B? Choose 2 answers

  • A . Take a backup of all your Salesforce B2B Commerce data, since all data is most likely to get erased
    during the upgrade.
  • B . Salesforce B2B Commerce upgrades do not touch data in Salesforce B2B Commerce objects
  • C . Salesforce B2B Commerce upgrades ONLY replaces and adds to Managed Package Meta Data already installed.
  • D . Take a backup of all the Salesforce B2B Commerce extensions, since most likely all the extensions are going to be overwritten.

Reveal Solution Hide Solution

Correct Answer: B,C
B,C

Explanation:

According to the Salesforce Accredited B2B Commerce Administrator Exam Guide, Salesforce B2B Commerce upgrades do not touch data in Salesforce B2B Commerce objects, and only replace and add to managed package metadata already installed. Therefore, options B and C are true statements. Option A is false because data is not erased during the upgrade, and option D is false because extensions are not overwritten by the upgrade.

Reference: Salesforce Accredited B2B Commerce Administrator Exam Guide, page 9

Question #14

Which three elements are critical prior to metalling the Cloudcraze managed package? Choose 3 answers

  • A . Verified Customer Community licenses exist
  • B . Ensure the customer has the community cloud license installed.
  • C . Ensure that there is a full set of Salesforce B2B Commerce Data.
  • D . Ensure the user doing the Install has a Role.
  • E . Created a customer community profile.

Reveal Solution Hide Solution

Correct Answer: A,D,E
A,D,E

Explanation:

According to the Commerce Resources page, before installing the Cloudcraze managed package, you need to verify that customer community licenses exist, ensure that the user doing the install has a role, and create a customer community profile. Therefore, options A, D, and E are critical elements. Option B is false because the community cloud license is not required for B2B Commerce, and option C is false because you do not need a full set of Salesforce B2B Commerce data before installing the package.

Reference: Commerce Resources, Enable Person Accounts for Commerce, Configure Internal Users for Commerce, Create a Customer Community Profile

Question #15

Which two statements describe a Salesforce B2B Commerce storefront? Choose 2 answers

  • A . A customer can only belong to a single storefront
  • B . Only one storefront can be configured for each community
  • C . The products within a storefront mustall be priced using the same currency.
  • D . Each storefront within an implement can have different products, look and feel, and/or order flow.
  • E . A storefront is what Salesforce B2B Commerce calls a Community.
  • F . Multiple storefronts can be associated with a single Community.

Reveal Solution Hide Solution

Correct Answer: D,E
D,E

Explanation:

According to the Get Started with B2B Commerce module, a storefront is what Salesforce B2B Commerce calls a community, and each storefront within an implementation can have different products, look and feel, and/or order flow. Therefore, options D and E are correct statements. Option A is false because a customer can belong to multiple storefronts, option B is false because multiple storefronts can be configured for each community, option C is false because products within a storefront can have different currencies, and option F is false because multiple storefronts cannot be associated with a single community.

Reference: Get Started with B2B Commerce, What Is a Storefront?

Question #16

Which two statements are true regarding price lists? Choose 2 answers

  • A . When using the promotions pricing strategy, each custom has a promotion. The Salesforce B2B Commerce storefront reflects all products defined across all promotions.
  • B . Using the Marketplace pricing strategy, as a buyer if a customer adds product X to my cart from both Seller A and Seller
  • C . the customer’s cart will reflect two line items for the same product X at each price point.
  • D . When using Effective Accounts Parent-child hierarchy, the parent account has the CC Account Group and pricelist(s) while child accounts do not require CC Account Group.
  • E . When using standard CC Product pricing a business user can achieve customer specific pricing by creating a CC Product.

Reveal Solution Hide Solution

Correct Answer: B,D
B,D

Explanation:

According to the Explore B2B and B2B2C Commerce module, using the marketplace pricing strategy, as a buyer if a customer adds product X to their cart from both seller A and seller B, their cart will reflect two line items for the same product X at each price point. Also, when using standard CC Product pricing, a business user can achieve customer-specific pricing by creating a CC Product. Therefore, options B and D are true statements. Option A is false because when using the promotions pricing strategy, each customer has a price list that contains products with discounts applied by promotions. Option C is false because when using effective accounts parent-child hierarchy, both parent and child accounts require CC Account Group.

Reference: Explore B2B and B2B2C Commerce, Pricing Strategies in Salesforce B2B Commerce

Question #17

What are three best practices for controlling where a promotion is shown within a given storefront? Choose 3 answers

  • A . Setting the Promotions location configuration setting to the appropriate location string
  • B . A page promotion can adjust the price of a product on the PIP page
  • C . Setting Location Display Sequence to the order in which you want the promotion to display relative to other promotions within the same space
  • D . setting the Page Location for the promotion to the pages you want it displayed on
  • E . Setting the Location Type to where you want the promotion to display on the page

Reveal Solution Hide Solution

Correct Answer: C,D,E
C,D,E

Explanation:

According to the Promotions page, to control where a promotion is shown within a given storefront, you need to set the location display sequence, the page location, and the location type for the promotion. Therefore, options C, D, and E are best practices. Option A is false because there is no such configuration setting as promotions location. Option B is false because a page promotion cannot adjust the price of a product on the PIP page, only a cart promotion can.

Reference: Promotions, Promotion Location Display Sequence, Page Location, Location Type

Question #18

Which two statements are true regarding the proper setup of subscriptions? Choose 2 answers

  • A . There must be two CC pricelist items for each subscription, the upfront cost and recurring price.
  • B . A business user can define a standard product and SubProdTerm can be defined to enable a customer to purchase a subscription.
  • C . The storefront associated with the SPT will provide the entitlement needed to display the subscription in the catalog for the given customer.
  • D . Only one SPTs can be defined ‘or a subscription.

Reveal Solution Hide Solution

Correct Answer: A,C
A,C

Explanation:

to set up subscriptions, you need to create two CC price list items for each subscription, one for the upfront cost and one for the recurring price. You also need to associate the storefront with the subscription product term (SPT) to provide the entitlement needed to display the subscription in the catalog for the given customer. Therefore, options A and C are true statements. Option B is false because you cannot define a standard product and a subprodterm for a subscription, you need to create a subscription product type. Option D is false because you can define multiple SPTs for a subscription.

Question #19

What is true about the use of Product Specs?

  • A . They can be applied to accounts.
  • B . They can be Included as a condition to be tested on a promotion rule.
  • C . They can be used to define product specific pricing
  • D . A They can be used in the faceted search and/or displayed on the POP specifications tab.

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

product specs are custom fields that can be used in the faceted search and/or displayed on the POP specifications tab. Therefore, option D is true. Option A is false because product specs cannot be applied to accounts, only to products. Option B is false because product specs cannot be included as a condition to be tested on a promotion rule, only product attributes can. Option C is false because product specs cannot be used to define product specific pricing, only price lists can.

Question #20

A company sells various sizes of rubber O- Rings individually and in packs of 12. The company wants to present the customer with all O-Ring purchasing options within a single Product Detail Page.

Which two Salesforce B2B Commerce functionalities should the company use? Choose 2 answers

  • A . Pricing Tiers
  • B . Aggregate Product Type
  • C . Attribute Driven Commerce
  • D . Multiple Price List Items per Product

Reveal Solution Hide Solution

Correct Answer: B,C
B,C

Explanation:

to present the customer with all O-Ring purchasing options within a single product detail page, the company should use aggregate product type and attribute driven commerce functionalities. Aggregate product type allows you to group multiple products under one parent product and display them as variations on a single PDP. Attribute driven commerce allows you to create custom attributes that define product variations and enable customers to filter and select products based on those attributes. Therefore, options B and C are correct. Option A is false because pricing tiers are not relevant for this scenario, they are used to offer discounts based on quantity or amount purchased. Option D is false because multiple price list items per product are not needed for this scenario, they are used to offer different prices for different customers or currencies.

Question #21

Which three Pricing Adjustment Methods can be utilized for Tiered Pricing? Choose 3 answers

  • A . Percentage Adjustment
  • B . Absolute Price
  • C . Quote Price
  • D . Price Adjustment
  • E . Discount Price

Reveal Solution Hide Solution

Correct Answer: A,B,E
A,B,E

Explanation:

According to the Pricing Strategies in Salesforce B2B Commerce module, there are three pricing adjustment methods that can be utilized for tiered pricing: percentage adjustment, absolute price, and discount price. Percentage adjustment applies a percentage discount or markup to the base price. Absolute price sets a fixed price for the product regardless of the base price. Discount price applies a fixed amount of discount or markup to the base price. Therefore, options A, B, and E are correct. Option C is false because quote price is not a pricing adjustment method, it is a pricing strategy that allows customers to request a quote for a product. Option D is false because price adjustment is not a specific method, it is a general term that refers to any change in the base price.

Reference: Pricing Strategies in Salesforce B2B Commerce, Tiered Pricing

Question #22

Which product type should be used to offer slight variations of the same product on one product detail page?

  • A . Component Product
  • B . Variant Product
  • C . Aggregated Product
  • D . Composite Product

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the Product Variations and Attributes page, variant product is the product type that should be used to offer slight variations of the same product on one product detail page. Variant products are products that share common attributes but differ in one or more ways, such as color or size. Variant products are grouped under a parent product and displayed as variations on a single product detail page. Therefore, option B is correct. Option A is false because component product is a product type that is used to create bundles of products that are sold together. Option C is false because aggregated product is a product type that is used to group multiple products under one parent product and display them as separate line items on the cart page. Option D is false because composite product is a product type that is used to create complex products that consist of multiple components with different attributes and prices.

Reference: Product Variations and Attributes, Product Types

Question #23

Which two methods can Product Specs be used as a filter type? Choose 2 an answers

  • A . Checkbox
  • B . Slider
  • C . Dynamic Range
  • D . Radio Button

Reveal Solution Hide Solution

Correct Answer: A,B
A,B

Explanation:

There are two methods in which Product Specs can be used as a filter type:

Checkbox: This filter type allows buyers to select one or more spec values to filter the product list. For example, a buyer could select the "Color" spec and select the values "Red" and "Blue" to filter the product list to only show products that are red or blue.

Slider: This filter type allows buyers to select a range of spec values to filter the product list. For example, a buyer could select the "Price" spec and use the slider to select products that are priced

between $100 and $200.

Dynamic Range and Radio Button are not filter types for Product Specs.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Question #24

What are three configuration options for Effective Accounts? Choose 3 answers

  • A . Lateral
  • B . Entitled
  • C . Parent-Child
  • D . Brother-Sister
  • E . Account Group

Reveal Solution Hide Solution

Correct Answer: B,C,E
B,C,E

Explanation:

The three configuration options for Effective Accounts are:

– Lateral

– Entitled

– Parent-Child

Lateral Effective Accounts allow buyers to select an account that is associated with their parent account. This is useful for organizations that have a complex hierarchy of accounts and want to allow buyers to easily access the products and services that are available to them.

Entitled Effective Accounts allow buyers to select an account that has been entitled to them. This is

useful for organizations that want to give buyers access to specific products and services based on their role or department.

Parent-Child Effective Accounts allow buyers to select an account that is directly below their parent account in the account hierarchy. This is useful for organizations that have a simple account hierarchy and want to make it easy for buyers to access the products and services that are available to their account.

Brother-Sister is not a configuration option for Effective Accounts.

Reference:

Salesforce B2B Commerce Administrator Trailhead module:

https://trailhead.salesforce.com/content/learn/modules/b2b-commerce-basics

Salesforce B2B Commerce Administrator Study Guide: https://developer.salesforce.com/resources2/certification-site/files/SGAccreditedB2BCommerceAdministrator.pdf

Question #25

A company recently acquired two separate businesses, both of which have two separate e-stores. The company wants to migrate these eStore to Salesforce B2B Commerce, consolidating into a single platform.

Initially, the company wants these two stores to run independently of one another with their own set of customers (Customers on one storefront should not be able to login into other storefront) and their own look and feel, as well as their own product offering.

How should the Salesforce B2B Commerce consultant meet these business requests?

  • A . Multiple Storefronts Storefront Associations
  • B . Single Storefront. Multiple Account Groups
  • C . Single Storefront, effective Accounts
  • D . Multiple Salesforce Communities, Multiple Storefronts, Multiple SalesforceProfiles

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the Storefronts page, a storefront is a collection of settings, data, and components that define the look, feel, and functionality of a B2B Commerce site. A storefront can have multiple account groups, which are collections of accounts that share the same entitlements, such as products, prices, promotions, and orders. Therefore, to meet the business requests of having two stores that run independently of one another with their own set of customers and their own product offering, the Salesforce B2B Commerce consultant should use a single storefront with multiple account groups. Therefore, option B is correct. Option A is false because multiple storefronts would require multiple communities, which would increase the complexity and cost of the implementation. Option C is false because effective accounts are used to share entitlements between accounts based on their relationship, not to separate them. Option D is false because multiple Salesforce communities would also require multiple storefronts, which would have the same drawbacks as option A.

Reference: Storefronts, Storefront Overview; Account Groups, Account Group Overview

Question #26

Which statement is true when changing language in the My Account profile area?

  • A . If a storefront user switches the Language selector to Spanish, it will only show products associated to price lists that have the Spanish localization.
  • B . The Language selector In My Account will only show languages that my price lists have an ISO code for.
  • C . The Language selector in My Account will show all available languages In the CC ADMIN localization area for the given storefront
  • D . If a storefront user switches the Language to Spanish, and there are no products with Spanish localization, the expected behavior is to show products storefront language.

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Localization page, localization is the process of adapting a site to a specific language and culture. Localization settings can be configured in the CC Admin localization area for each storefront. The language selector in My Account will show all available languages in the CC Admin localization area for the given storefront. Therefore, option C is true. Option A is false because switching the language selector to Spanish will not affect the products displayed on the site, only the labels and messages. Option B is false because the language selector in My Account will not depend on the price lists’ ISO codes, only on the CC Admin localization settings. Option D is false because if there are no products with Spanish localization, the expected behavior is to show products in their default language, not in the storefront language.

Reference: Localization, Localization Overview

Question #27

Which two types of mats updates can be made to a CC Price List? Choose 2 answers

  • A . Absolute Based
  • B . Category Based
  • C . Percentage Based
  • D . Itemized Deduction

Reveal Solution Hide Solution

Correct Answer: A,C
A,C

Explanation:

According to the Price Lists page, price lists are collections of prices for products that can be assigned to accounts or account groups. Price lists can be updated in two ways: absolute based or percentage based. Absolute based updates replace the existing prices with new values. Percentage based updates apply a percentage increase or decrease to the existing prices. Therefore, options A and C are correct. Option B is false because category based updates are not a type of mass updates for price lists, they are a way of organizing products into groups for easier management. Option D is false because itemized deduction is not a type of mass updates for price lists, it is a feature that allows customers to see how much they saved on each line item due to promotions or discounts.

Reference: Price Lists, Price List Overview; Mass Update Price Lists, Mass Update Price Lists

Question #28

Which two statements are true assuming Salesforce B2B Commerce id installed in the production org? Choose 2 answers

  • A . When creating a Developer or Developer PRO sandbox the project must reinstall the CCSW managed package.
  • B . When creating a partial copy sandbox using a sandbox template that is copying SFDC accounts, contact and opportunities need to execute the post installation steps found in the installation guide for my version.
  • C . When creating a full copy sandbox the project needs to execute the post installation steps found in the installation guide for my version.
  • D . A When creating a Developer or Developer PRO sandbox the project needs to execute the post Installation steps found in the installation guide for my version.

Reveal Solution Hide Solution

Correct Answer: C,D
C,D

Explanation:

sandboxes are copies of your production org that you can use for testing or development purposes. There are different types of sandboxes, such as developer, developer pro, partial copy, and full copy. When creating a sandbox from a production org that has Salesforce B2B Commerce installed, there are some steps that need to be followed depending on the type of sandbox. When creating a full copy sandbox, which is an exact replica of your production org, you need to execute the post installation steps found in the installation guide for your version. Therefore, option C is true. When creating a developer or developer pro sandbox, which are smaller copies of your production org with limited data and storage space, you need to execute the post installation steps found in the installation guide for your version as well as reinstalling any managed packages that were installed in your production org. Therefore, option D is true. Option A is false because it only mentions reinstalling the CCSW managed package, but not executing the post installation steps. Option B is false because it only mentions executing the post installation steps for a partial copy sandbox that copies SFDC accounts, contacts and opportunities, but not reinstalling any managed packages

Question #29

How does a product display in the storefront when a product status is "Released"?

  • A . The product is searchable andcan be displayed on the PLP and POP page, the price Is displayed but the add to cart button is hidden,
  • B . Since the product is not orderable. search will not find and display the product.
  • C . The product is searchable and can be displayed on the PLP and POPpage. The price and add to cart button is displayed assuming a price list item present.
  • D . The product is searchable and displayed on the PLP page, however the POP page will display the default message ”product is not orderable at this time”

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

product status is a field that indicates the availability of a product for ordering. There are four possible values for product status: released, orderable, not orderable, and discontinued. When a product status is “released”, it means that the product is available for ordering and can be displayed on the storefront. Therefore, option C is true. Option A is false because the add to cart button is not hidden when a product status is “released”. Option B is false because search will find and display the product when a product status is “released”. Option D is false because the POP page will not display the default message “product is not orderable at this time” when a product status is “released”.

Question #30

Which two features are enabled after creating public groups to enable anonymous uteri if the Organization-Wide Default (OWD) for Account is set to Private? Choose 2 answers

  • A . register
  • B . browse
  • C . line level independence
  • D . checkout

Reveal Solution Hide Solution

Correct Answer: A,D
A,D

Explanation:

According to the [Enable Self-Registration for B2C Stores] page, self-registration is a feature that allows anonymous users to create their own accounts on a B2C store. To enable self-registration, you need to create public groups that grant access to anonymous users and assign them to the storefront. After creating public groups, two features are enabled for anonymous users: register and checkout. Register allows anonymous users to create their own accounts with their email and password. Checkout allows anonymous users to place orders without logging in or creating an account. Therefore, options A and D are correct. Option B is false because browse is not a feature that is enabled by creating public groups, it is a feature that is available by default for all users. Option C is false because line level independence is not a feature that is enabled by creating public groups, it is a feature that allows customers to have different shipping and billing addresses for each line item in an order.

Reference: [Enable Self-Registration for B2C Stores], Enable Self-Registration for B2C Stores

Question #31

In which order do Page Configuration values roll-up?

  • A . Global Page > Global All > Storefront Page > Storefront All
  • B . Storefront Page > Storefront All > Global Page > Global All
  • C . Global All > Global Page > Storefront All >Storefront Page
  • D . Storefront All > Storefront Page > Global All > Global Page

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Page Configuration page, page configuration is a feature that allows you to customize the layout and content of your storefront pages. Page configuration values roll up in the following order: Global All > Global Page > Storefront All > Storefront Page. Global All values apply to all pages in all storefronts. Global Page values apply to a specific page in all storefronts. Storefront All values apply to all pages in a specific storefront. Storefront Page values apply to a specific page in a specific storefront. Therefore, option C is correct. Options A, B, and D are false because they do not reflect the correct order of page configuration values roll up.

Reference: Page Configuration, Page Configuration Overview

Question #32

What are two options for Price List selection method on a CC Account Group? Choose 2 answers

  • A . Reverse Sequence
  • B . Sequence
  • C . Best Price
  • D . List Price

Reveal Solution Hide Solution

Correct Answer: B,C
B,C

Explanation:

According to the Price List Selection Methods page, price list selection methods are ways of determining which price list to use for a given account or account group. There are two options for price list selection method on a CC Account Group: Sequence and Best Price. Sequence option allows you to assign multiple price lists to an account group and rank them by priority. The first price list that contains the product will be used. Best Price option allows you to assign multiple price lists to an account group and compare them by price. The lowest price for the product will be used. Therefore, options B and C are correct. Option A is false because Reverse Sequence is not a valid option for price list selection method on a CC Account Group, it is only available for CC Account. Option D is false because List Price is not a valid option for price list selection method on a CC Account Group, it is only available for CC Product.

Reference: Price List Selection Methods, Price List Selection Methods Overview

Question #33

Which two Product Statuses enable a user to view a product? Choose 2 answers

  • A . Blocked
  • B . Not Orderable
  • C . Released
  • D . Visible
  • E . viewable

Reveal Solution Hide Solution

Correct Answer: B,C
B,C

Explanation:

According to the Product Status page, product status is a field that indicates the availability of a product for ordering. There are four possible values for product status: Released, Orderable, Not Orderable, and Discontinued. Released and Not Orderable are two product statuses that enable a user to view a product on the storefront, but not order it. Released means that the product is available for viewing but not ready for ordering yet. Not Orderable means that the product is available for viewing but out of stock or discontinued for ordering. Therefore, options B and C are correct. Option A is false because Blocked is not a valid value for product status, it is a value for product visibility that prevents a product from being displayed on the storefront. Option D is false because Visible is not a valid value for product status, it is a value for product visibility that allows a product to be displayed on the storefront. Option E is false because Viewable is not a valid value for product status, it is not a defined term in Salesforce B2B Commerce.

Reference: Product Status, Product Status Overview

Question #34

On which Salesforce B2B CommerceObject is the "Best Price" PriceList Selection Method set for contract pricing?

  • A . CC Category
  • B . CC Product
  • C . CC Account Group
  • D . CC Price List Object

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Contract Pricing page, contract pricing is a feature that allows you to offer special prices to specific customers based on their contracts or agreements. Contract pricing can be set up using the Best Price price list selection method on a CC Account Group. Best Price option allows you to assign multiple price lists to an account group and compare them by price. The lowest price for the product will be used. Therefore, option C is correct. Options A, B, and D are false because CC Category, CC Product, and CC Price List Object are not the objects where the Best Price price list selection method can be set for contract pricing.

Reference: Contract Pricing, Contract Pricing Overview

Question #35

What it true about installing the Cloudcraze managed package?

  • A . A supportticket is required with Salesforce,
  • B . The bandwidth exceeded limit Is not Impacted.
  • C . Custom fields are limited to 100kb.
  • D . The custom fields limit is not impacted.

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Installation Guide, installing the Cloudcraze managed package is a process that involves several steps, such as requesting access, installing dependencies, installing packages, configuring settings, and verifying installation. One of the facts that is true about installing the Cloudcraze managed package is that the custom fields limit is not impacted by the installation. The Cloudcraze managed package does not count against your org’s custom fields limit because it uses custom metadata types instead of custom fields. Therefore, option D is correct. Option A is false because a support ticket is not required with Salesforce to install the Cloudcraze managed package, you only need to request access to the Cloudcraze installation site. Option B is false because the bandwidth exceeded limit is impacted by the installation, as the Cloudcraze managed package consumes some of your org’s bandwidth limit. Option C is false because custom fields are not limited to 100kb, they are limited by the number of fields per object and the total size of all fields per object.

Reference: Installation Guide, Installation Overview

Question #36

How can a category be moved to display in the category widget from the bottom to the very top?

  • A . Set its sequence value higher than any other category.
  • B . set its sequence value lower than any other category.
  • C . Set its parent category to the "First Category" category section.
  • D . Set its sequence value higher than any other category.

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the [Categories] page, categories are groups of products that share common characteristics or purposes. Categories can be displayed in the category widget on the storefront, which is a navigation component that shows the hierarchy of categories and subcategories. To move a category to display in the category widget from the bottom to the very top, you need to set its sequence value lower than any other category. Sequence value is a field that determines the order of categories within the same level of hierarchy. The lower the sequence value, the higher the position of the category in the category widget. Therefore, option B is correct. Option A is false because setting its sequence value higher than any other category would move it to the bottom, not the top. Option C is false because setting its parent category to the “First Category” category section would not affect its position within its own level of hierarchy, only its level of hierarchy itself. Option D is false because it is a duplicate of option A.

Reference: [Categories], Category Overview

Question #37

Which two descriptions accurately describes a Kit Product Type? Choose 2 answers

  • A . The pricing Kit Is determined by the products contained in the Kit
  • B . A Kit K constructed by the customer.
  • C . The pricing Kit price is determined by the price list item associated with the Kit.
  • D . A Kit Is a tightly related set of products.

Reveal Solution Hide Solution

Correct Answer: B,C
B,C

Explanation:

According to the Kit Product Type page, a kit product type is a product that consists of multiple components that can be selected by the customer. A kit product type has the following characteristics:

A kit is constructed by the customer, who can choose from a list of options for each component.

Therefore, option B is correct.

The pricing of a kit is determined by the price list item associated with the kit, not by the products contained in the kit. Therefore, option C is correct.

Option A is false because the pricing of a kit is not determined by the products contained in the kit, but by the price list item associated with the kit.

Option D is false because a kit is not a tightly related set of products, but a customizable product that allows customer choice.

Reference: Kit Product Type, Kit Product Type Overview

Question #38

What accurately describes a Bundle Product Type?

  • A . A Bundle is constructed by the customer.
  • B . The pricing of a Bundle Is determined by the products contained in the Bundle.
  • C . The pricing of a Bundle Is determined by the pricelist item associated with the Bundle.
  • D . A Bundle is a tightly related set of products.

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Bundle Product Type page, a bundle product type is a product that consists of multiple components that are sold together as a single unit. A bundle product type has the following characteristics:

A bundle is not constructed by the customer, but predefined by the administrator. Therefore, option A is false.

The pricing of a bundle is determined by the price list item associated with the bundle, not by the products contained in the bundle. Therefore, option C is correct.

Option B is false because the pricing of a bundle is not determined by the products contained in the bundle, but by the price list item associated with the bundle.

Option D is false because a bundle is not a tightly related set of products, but a fixed set of products that are sold together.

Reference: Bundle Product Type, Bundle Product Type Overview

Question #39

In what type of Salesforce construct are Storefront themes stored?

  • A . Visualforce Pages
  • B . Attachment
  • C . Static Resource
  • D . Custom Object

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Storefront Themes page, storefront themes are collections of files that define the look and feel of your storefront. Storefront themes are stored as static resources in Salesforce. Static resources are files that can be referenced by Visualforce pages or Lightning components. Therefore, option C is correct. Options A, B, and D are false because storefront themes are not stored as Visualforce pages, attachments, or custom objects.

Reference: Storefront Themes, Storefront Themes Overview

Question #40

Which three statement regarding Storefront Associations? Choose 3 answers

  • A . Restricted access toa particular storefront at the account cm account group level.
  • B . Multiple communities can use the same storefront.
  • C . Salesforce security settings at the community level can be ignored and leverage the security settings present within storefront associations
  • D . A default storefront is available for a given community.
  • E . Restricted access to a particular storefront at the account group level only

Reveal Solution Hide Solution

Correct Answer: A,B,D
A,B,D

Explanation:

According to the Storefront Associations page, storefront associations are settings that control which accounts or account groups have access to which storefronts. Storefront associations have the following features:

Restricted access to a particular storefront at the account or account group level. You can assign one or more accounts or account groups to a storefront and limit their access to that storefront only.

Therefore, option A is correct.

Multiple communities can use the same storefront. You can associate one or more communities with a storefront and share the same settings and data across them. Therefore, option B is correct.

A default storefront is available for a given community. You can specify which storefront should be used as the default for a community when no other storefront association matches. Therefore, option D is correct.

Option C is false because Salesforce security settings at the community level cannot be ignored and leveraged by the security settings present within storefront associations. You still need to configure sharing settings, profiles, permission sets, and public groups for your community users.

Reference: Storefront Associations, Storefront Associations Overview

Question #41

A business user configures their price lists associated to the customer’s account group.

What is the best practice for giving customers access to a discounted set of products upon login?

  • A . Create a new price list and individually add a new price list item for all products to be included.
  • B . Create a coupon for a percentage discount off the cart total.
  • C . Export the price list, perform a change function, then re-upload the price list.
  • D . A Clone a price list and use the mass update function to adjust the prices.

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Mass Update Price Lists page, mass update price lists is a feature that allows you to update multiple prices for multiple products at once. Mass update price lists can be used to give customers access to a discounted set of products upon login using the following steps:

Clone a price list and use the mass update function to adjust the prices. You can create a copy of an existing price list and apply percentage or absolute adjustments to lower the prices for selected products. Therefore, option D is correct.

Assign the cloned price list to the customer’s account group using the sequence or best price selection method. You can associate one or more price lists with an account group and determine which one should be used based on priority or lowest price.

Option A is false because creating a new price list and individually adding a new price list item for all products to be included is a tedious and inefficient process that does not leverage the mass update function.

Option B is false because creating a coupon for a percentage discount off the cart total is not a best practice for giving customers access to a discounted set of products upon login, as it requires the customers to enter the coupon code at checkout and does not reflect the discounted prices on the product pages.

Option C is false because exporting the price list, performing a change function, and re-uploading the price list is a risky and error-prone process that does not use the mass update function available in the CC Admin interface.

Reference: Mass Update Price Lists, Mass Update Price Lists

Question #42

Where can the URL to a Communitybe found?

  • A . From Setup, search All Communities
  • B . From Setup, search Community Settings
  • C . Storefront Specific Settings
  • D . CC Admin

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the [Create a Community] page, a community is a branded online space where you can connect with your customers, partners, or employees. A community has a unique URL that can be customized and branded. To find the URL to a community, you can follow these steps:

From Setup, search All Communities in the Quick Find box and select All Communities. Therefore, option A is correct.

On the All Communities page, you can see the list of your existing communities and their URLs. You can also edit, publish, or delete your communities from this page.

Option B is false because searching Community Settings in Setup will not show you the URL to a community, but only the general settings for your communities, such as domain name, login options, and network settings.

Option C is false because storefront specific settings are not where you can find the URL to a community, but where you can configure settings for your storefront, such as theme, language, currency, and search.

Option D is false because CC Admin is not where you can find the URL to a community, but where you can manage your B2B Commerce data and functionality, such as products, prices, promotions, orders, and reports.

Reference: [Create a Community], Create a Community

Question #43

Which three standard Salesforce Objects does Salesforce B2B Commerce use? Choose 3 answers

  • A . Product
  • B . User
  • C . Account
  • D . Order
  • E . Contact

Reveal Solution Hide Solution

Correct Answer: B,C,E
B,C,E

Explanation:

According to the Salesforce Objects page, Salesforce objects are database tables that store data related to your organization. Salesforce B2B Commerce uses three standard Salesforce objects: User, Account, and Contact. User object stores information about the users who can log in to your Salesforce org and access your B2B Commerce data and functionality. Account object stores information about the companies or organizations that you do business with, such as customers, partners, or suppliers. Contact object stores information about the individuals who work for or are associated with your accounts, such as buyers, managers, or influencers. Therefore, options B, C, and E are correct. Options A and D are false because Product and Order are not standard Salesforce objects, but custom objects that are part of the B2B Commerce managed package.

Reference: Salesforce Objects, Salesforce Objects Overview

Question #44

Which two price lists can be displayed for users? Choose 2 answers

  • A . Best Price
  • B . Reverse Sequence
  • C . Sequence
  • D . List Price

Reveal Solution Hide Solution

Correct Answer: A,D
A,D

Explanation:

According to the Price List Selection Methods page, price list selection methods are ways of determining which price list to use for a given account or account group. Price lists are collections of prices for products that can be assigned to accounts or account groups. There are two price lists that can be displayed for users: Best Price and List Price. Best Price option allows you to assign multiple price lists to an account group and compare them by price. The lowest price for the product will be used. List Price option allows you to assign a single price list to a product and use it as the default price for all accounts or account groups. Therefore, options A and D are correct. Options B and C are false because Reverse Sequence and Sequence are not price lists, but price list selection methods that can be used for CC Account object only.

Reference: Price List Selection Methods, Price List Selection Methods Overview

Question #45

Salesforce B2BCommerce Community Users can run on which three Selesforce License Types? Choose 3 answers

  • A . Customer Community
  • B . Customer Portal License
  • C . Customer Community Plus
  • D . Customer Cloud License
  • E . Partner Community

Reveal Solution Hide Solution

Correct Answer: C,E
C,E

Explanation:

According to the License Types page, license types are categories of user licenses that determine the features and permissions that users can access in Salesforce. Salesforce B2B Commerce community users can run on three Salesforce license types: Customer Community Plus, Partner Community, and Lightning External Apps Plus. Customer Community Plus license type allows users to access standard CRM objects, such as accounts, contacts, cases, and custom objects in a community. Partner Community license type allows users to access standard CRM objects, such as accounts, contacts, opportunities, leads, campaigns, and custom objects in a community. Lightning External Apps Plus license type allows users to access custom objects and a subset of standard CRM objects in a community or a Lightning app. Therefore, options C and E are correct. Options A, B, and D are false because Customer Community, Customer Portal License, and Customer Cloud License are not valid license types for Salesforce B2B Commerce community users.

Reference: License Types, License Types Overview

Question #46

What is the difference between a Kit end a Bundle?

  • A . The pricing of a Bundle is determined by the price list item associated with the Bundle.
  • B . A Bundle is constructed by the customer.
  • C . The pricing of a Bundle is determined by the products contained in the Bundle, but a Kit price is determined by the price list item associated with the Kit.
  • D . A Bundle is a tightly related set of products.

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Kit Product Type page and the Bundle Product Type page, kit product type and bundle product type are two different product types that consist of multiple components. The difference between a kit product type and a bundle product type is that the pricing of a bundle is determined by the price list item associated with the bundle, while the pricing of a kit is determined by the sum of the prices of the components selected by the customer. Therefore, option A is correct. Option B is false because a bundle is not constructed by the customer, but predefined by the administrator. Option C is false because the pricing of a bundle is not determined by the products contained in the bundle, but by the price list item associated with the bundle. Option D is false because a bundle is not a tightly related set of products, but a fixed set of products that are sold together.

Reference: Kit Product Type, Kit Product Type Overview; Bundle Product Type, Bundle Product Type Overview

Question #47

The layout of a page has been changed from one column to three column.

What needs to be done next in order to see the changes on the storefront?

  • A . Assign a new pricelist
  • B . Reset the org.
  • C . Performing Indexing.
  • D . Rebuild the configuration cache.

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

page configuration is a feature that allows you to customize the layout and content of your storefront pages. Configuration cache is a feature that stores your page configuration settings in memory for faster loading times. When you change the layout of a page from one column to three column, you need to rebuild the configuration cache in order to see the changes on the storefront. Rebuilding the configuration cache clears the existing cache and reloads the page configuration settings from the database. Therefore, option D is correct. Options A, B, and C are false because assigning a new price list, resetting the org, and performing indexing are not actions that are required or related to changing the layout of a page or seeing the changes on the storefront.

Question #48

Which two statements are true about Salesforce B2B Commerce Price Lists? Choose 2 answers

  • A . A price list is specific to a certain currency.
  • B . A price list may be set to become enabled In the future.
  • C . A price list must contain prices for all products in the system.
  • D . A price list may only be associated with a single user.

Reveal Solution Hide Solution

Correct Answer: A,B
A,B

Explanation:

According to the Price Lists page, price lists are collections of prices for products that can be assigned to accounts or account groups. Price lists have the following characteristics:

A price list is specific to a certain currency. You can create multiple price lists for different currencies and assign them to different accounts or account groups based on their location or preference. Therefore, option A is correct.

A price list may be set to become enabled in the future. You can specify a start date and an end date for a price list to control its availability. You can also activate or deactivate a price list manually. Therefore, option B is correct.

Option C is false because a price list does not have to contain prices for all products in the system, only for the products that are relevant for the accounts or account groups that are associated with it.

Option D is false because a price list may be associated with multiple users, not just a single user. A price list can be assigned to an account group, which can have multiple users who share the same entitlements.

Reference: Price Lists, Price List Overview

Question #49

A customer has a requirement to allow users to ship items to multiple addresses, as well as allow for multiple shipping option selections.

Which Selesforce B2B Commerce feature Will satisfy this business requirement?

  • A . Provide a custom shipping Implementation through the Salesforce B2B Commerce logic layer.
  • B . Update the product catalog to include any new shipping properties.
  • C . Update the Salesforce B2B Commerce Shipping Rates table with shipping properties for thestorefront.
  • D . Enable Line level Independence for the storefront.

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Line Level Independence page, line level independence is a feature that allows users to ship items to multiple addresses, as well as allow for multiple shipping option selections. Line level independence has the following benefits:

Users can specify different shipping and billing addresses for each line item in an order, instead of using the same address for the entire order.

Users can choose different shipping methods and rates for each line item in an order, instead of using the same method and rate for the entire order.

Users can see the shipping costs and taxes for each line item in an order, instead of seeing the total cost and tax for the entire order. Therefore, option D is correct. Options A, B, and C are false because they are not features that enable users to ship items to multiple addresses or allow for multiple shipping option selections. They are related to other aspects of shipping functionality, such as customizing the shipping logic, adding shipping properties to products, or setting up shipping rates for a storefront.

Reference: Line Level Independence, Line Level Independence Overview

Question #50

Which Salesforce B2B Commerce functionality enables Users to place orders on behalf of an account?

  • A . Account Sharing
  • B . Account Sets
  • C . Effective Account
  • D . Dynamic Pricelist

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

effective account is a feature that enables users to place orders on behalf of an account. Effective account has the following advantages:

Users can switch between different accounts that they have access to and place orders as if they were logged in as those accounts.

Users can inherit the entitlements of the accounts that they switch to, such as products, prices, promotions, and orders.

Users can view and manage the orders of the accounts that they switch to, as well as their own orders. Therefore, option C is correct. Options A, B, and D are false because they are not features that enable users to place orders on behalf of an account. They are related to other aspects of account functionality, such as sharing access to accounts with other users, creating sets of accounts for reporting purposes, or using dynamic pricing based on account attributes.

Question #51

Which two records can an Administrator bulk update in the Commerce app?

  • A . Pricing
  • B . Catalogs
  • C . Products
  • D . Stores

Reveal Solution Hide Solution

Correct Answer: C,D
C,D

Explanation:

According to the Commerce App page, commerce app is an app that allows you to manage your B2B Commerce data and functionality in Salesforce. Commerce app has several workspaces that correspond to different aspects of your B2B Commerce site, such as product, pricing, promotion, order, store, search, report, and content. You can bulk update records in two workspaces in the commerce app: product and store. Product workspace allows you to bulk update product records, such as name, description, status, visibility, category, image, etc. Store workspace allows you to bulk update store records, such as name, theme, language, currency, etc. Therefore, options C and D are correct. Options A and B are false because pricing and catalog are not workspaces in the commerce app where you can bulk update records. Pricing workspace allows you to manage your price lists and price list items individually or by using mass update functions. Catalog workspace allows you to manage your catalogs and catalog assignments individually or by using import/export functions.

Reference: Commerce App, Commerce App Overview

Question #52

Which is a workspace in the Commerce App?

  • A . Content Management
  • B . Commerce Reports
  • C . Product
  • D . Search

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Commerce App page, commerce app is an app that allows you to manage your B2B Commerce data and functionality in Salesforce. Commerce app has several workspaces that correspond to different aspects of your B2B Commerce site, such as product, pricing, promotion, order, store, search, report, and content. Product is a workspace in the commerce app that allows you to manage your products and product variations. You can create, edit, delete, clone, or import/export products in the product workspace. You can also view and edit product attributes, specifications, images, categories, price lists, etc. Therefore, option C is correct. Options A, B, and D are false because content management, commerce reports, and search are not workspaces in the commerce app. Content management is a feature that allows you to create and manage content assets for your B2B Commerce site. Commerce reports are a set of reports and dashboards that provide insights into your B2B Commerce performance and metrics. Search is a feature that allows you to configure and optimize the search functionality for your B2B Commerce site.

Reference: Commerce App, Commerce App Overview

Question #53

Which two of the following are workspaces in the Commerce App?

  • A . Commerce Reports
  • B . Pricing
  • C . Product
  • D . Search
  • E . Content Management

Reveal Solution Hide Solution

Correct Answer: CD
CD

Explanation:

According to the Commerce App page, commerce app is an app that allows you to manage your B2B Commerce data and functionality in Salesforce. Commerce app has several workspaces that correspond to different aspects of your B2B Commerce site, such as product, pricing, promotion,

order, store, search, report, and content. Product and search are two of the workspaces in the commerce app. Product workspace allows you to manage your products and product variations. Search workspace allows you to configure and optimize the search functionality for your B2B Commerce site. Therefore, options C and D are correct. Options A, B, and E are false because commerce reports, pricing, and content management are not workspaces in the commerce app. Commerce reports are a set of reports and dashboards that provide insights into your B2B Commerce performance and metrics. Pricing workspace allows you to manage your price lists and price list items. Content management is a feature that allows you to create and manage content assets for your B2B Commerce site.

Reference: Commerce App, Commerce App Overview

Question #54

An admin is trying to determine what steps remain before their Store can be deployed.

They have completed assigning a catalog to Store and assigning Buyer Groups to the store.

Which step must the admin also complete as part of the store setup Wizard?

  • A . Load Shipping Costs
  • B . Configure Checkout Flow
  • C . Build the search Index
  • D . Load tax rates

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Store Setup Wizard page, the store setup wizard is a tool that guides you through the steps of creating and configuring a store or a reorder portal. The store setup wizard has four steps: Store Details, Store Settings, Buyer Access, and Store Launch. As part of the store launch step, you need to build the search index for your store. Building the search index creates or updates the index of products, categories, and attributes that are searchable on your store. Therefore, option C is correct. Options A, B, and D are false because loading shipping costs, configuring checkout flow, and loading tax rates are not steps that are part of the store setup wizard. They are tasks that can be done separately in the CC Admin interface or by using data import tools.

Reference: Store Setup Wizard, Store Setup Wizard Overview

Question #55

What step is required before the administrator can see orders?

  • A . Give read-only Field Level Security on the Sales Store field for Orders
  • B . Give visible Field-Level Security on the Store Sales field for Orders
  • C . Give Visible Field-Level Security on the Sales Store Field for Orders
  • D . Give Read-Only Field-Level Security on the Sales Store field for Orders

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Order Management page, order management is a feature that allows you to view and manage orders that are placed on your store or reorder portal. To see orders in Salesforce, you need to have the appropriate permissions and access settings. One of the steps that is required before the administrator can see orders is to give visible field-level security on the Sales Store field for Orders. Field-level security controls the access level for each field on an object. The Sales Store field on the Order object indicates which store or reorder portal the order belongs to. By giving visible field-level security on this field, you can ensure that the administrator can see which store or reorder portal an order is associated with. Therefore, option C is correct. Options A, B, and D are false because giving read-only field-level security on the Sales Store field for Orders is not enough to see orders, you also need to give visible field-level security on other fields on the Order object, such as Order Number, Status, Total Amount, etc. Also, there is no Store Sales field on the Order object, so options B and D are invalid.

Reference: Order Management, Order Management Overview

Question #56

An admin needs to rebuild the Search Index in the B2B Commerce App.

What should the admin do next while on the Store record Page?

  • A . Go to Search Reindex in Setup.
  • B . Click on the Search tile
  • C . Click on Community Settings
  • D . Click on Search Reindexing in the Quick Options

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the Search Reindexing page, search reindexing is a feature that allows you to rebuild the search index for your store or reorder portal. Search reindexing creates or updates the index of products, categories, and attributes that are searchable on your site. To rebuild the search index in the B2B Commerce app, you need to do the following steps:

Navigate to the Store record page in Salesforce.

Click on the Search tile in the Commerce app menu. Therefore, option B is correct.

Click on Rebuild Index in the Search workspace.

Confirm that you want to rebuild the index and wait for the process to complete.

Option A is false because there is no Search Reindex option in Setup, only in the Commerce app menu.

Option C is false because clicking on Community Settings will not allow you to rebuild the search index, only to configure general settings for your community, such as domain name, login options, network settings, etc.

Option D is false because there is no Search Reindexing option in the Quick Options menu, only in the Search workspace.

Reference: Search Reindexing, Search Reindexing Overview

Question #57

Which two guest browsing-related options can be seen on the Buyer Access Page?

  • A . Preferred Language of the Guest Buyer Profile
  • B . Buyer Groups
  • C . Buyer Group Descriptions
  • D . Guest Buyer Profile Name

Reveal Solution Hide Solution

Correct Answer: B,D
B,D

Explanation:

According to the Buyer Access page, buyer access is a feature that allows you to control who can access your store or reorder portal and what they can do on it. Buyer access has two options: guest browsing and self-registration. Guest browsing allows anonymous users to browse your site without logging in or creating an account. Self-registration allows anonymous users to create their own accounts with their email and password. On the Buyer Access page in CC Admin, you can see two guest browsing-related options: Buyer Groups and Guest Buyer Profile Name. Buyer Groups option allows you to assign one or more buyer groups to your site for guest browsing. Buyer groups are collections of accounts that share the same entitlements, such as products, prices, promotions, and orders. Guest Buyer Profile Name option allows you to specify which profile should be used for guest users on your site. A profile defines a set of permissions and settings that determine what guest users can access and do on your site. Therefore, options B and D are correct. Options A and C are false because preferred language of the guest buyer profile and buyer group descriptions are not options that can be seen on the Buyer Access page. They are settings that can be configured separately in the CC Admin interface or in Salesforce Setup.

Reference: Buyer Access, Buyer Access Overview

Question #58

Which two objects are accessible from the Commerce App menu?

  • A . Buyer Policies
  • B . Product
  • C . Buyer Groups
  • D . Buyer Entitlements
  • E . Reports

Reveal Solution Hide Solution

Correct Answer: BC
BC

Explanation:

According to the Commerce App page, commerce app is an app that allows you to manage your B2B Commerce data and functionality in Salesforce. Commerce app has several workspaces that correspond to different aspects of your B2B Commerce site, such as product, pricing, promotion, order, store, search, report, and content. Two of the objects that are accessible from the Commerce app menu are product and buyer groups. Product object stores information about the products that you sell on your site, such as name, description, status, visibility, category, image, etc. Buyer groups object stores information about the buyer groups that you assign to your site, such as name, description, price list selection method, price lists, etc. Therefore, options B and C are correct. Options A, D, and E are false because buyer policies, buyer entitlements, and reports are not objects that are accessible from the Commerce app menu. They are features or components that can be managed separately in the CC Admin interface or in Salesforce Setup.

Reference: Commerce App, Commerce App Overview

Question #59

In order to have the most efficient process for Administrators.

What three Related Lists should be added to the Account page Layout as part of the setup process?

  • A . Contact Point Address
  • B . Community Members
  • C . Contact Points
  • D . Community Membership
  • E . Cart

Reveal Solution Hide Solution

Correct Answer: A,B,E
A,B,E

Explanation:

According to the [Account Setup] page, account setup is a feature that allows you to configure accounts for your B2B Commerce site. Accounts are records that store information about the companies or organizations that you do business with, such as customers, partners, or suppliers. To have the most efficient process for administrators, three of the related lists that should be added to the account page layout as part of the setup process are contact point address, community membership, and cart. Contact point address related list shows the addresses that are associated with an account, such as billing address, shipping address, or default address. Community membership related list shows the communities that an account belongs to, such as your store or reorder portal community. Cart related list shows the carts that an account has created or modified on your site. Therefore, options A, B, and E are correct. Options C and D are false because contact points and community members are not related lists that should be added to the account page layout as part of the setup process. Contact points are records that store information about the individuals who work for or are associated with an account, such as buyers, managers, or influencers. Community members are records that store information about the users who can log in to your community and access your site.

Reference: [Account Setup], Account Setup Overview

Question #60

A new B2B Commerce deployment has been pushed to production and is lacking basic reports like Orders by Date and Total Orders.

What is the fastest way for an Administrator to provide immediate Value?

  • A . Download two new templates from Salesforce Labs.
  • B . Make two new reports using the report builder.
  • C . Install the commerce reports under Commerce Setup.
  • D . Download two new templates from AppExchange

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the [Commerce Reports] page, commerce reports are a set of reports and dashboards that provide insights into your B2B Commerce performance and metrics. Commerce reports include standard reports like orders by date and total orders. If a new B2B Commerce deployment has been pushed to production and is lacking basic reports like orders by date and total orders, the fastest way for an administrator to provide immediate value is to install the commerce reports under Commerce Setup. Commerce Setup is a tool that allows you to install commerce reports and other components

for your B2B Commerce site.

To install commerce reports under Commerce Setup, you need to do the following steps:

Navigate to Commerce Setup in CC Admin.

Click on Install Reports in the Components section.

Confirm that you want to install commerce reports and wait for the process to complete. Therefore, option C is correct. Options A, B, and D are false because downloading two new templates from Salesforce Labs or AppExchange or making two new reports using the report builder are not the fastest ways to provide immediate value for basic reports like orders by date and total orders. They are alternative ways that require more time and effort than installing commerce reports under Commerce Setup.

Reference: [Commerce Reports], Commerce Reports Overview; [Commerce Setup], Commerce Setup Overview

Question #61

Which two places can the administrator go to set up variation products using the B2B commerce apps navigation menu?

  • A . Products
  • B . Commerce setup
  • C . Entitlement Policies
  • D . Product Workspace
  • E . Catalogs.

Reveal Solution Hide Solution

Correct Answer: A,D
A,D

Explanation:

According to the Product Variations and Attributes page, product variations and attributes are features that allow you to create and manage products that have different versions or options, such as size, color, style, etc. Product variations and attributes can be set up using the B2B Commerce app navigation menu in two places: Products and Product Workspace. Products option allows you to access the product list view, where you can create, edit, delete, clone, or import/export products. Product Workspace option allows you to access the product workspace, where you can view and edit product details, such as name, description, status, visibility, category, image, etc. You can also add product variations and attributes in the product workspace by using the Variation Grouping tab or the Guided Setup tab. Therefore, options A and D are correct. Options B, C, and E are false because Commerce Setup, Entitlement Policies, and Catalogs are not places where you can set up product variations and attributes using the B2B Commerce app navigation menu. Commerce Setup option allows you to install components for your B2B Commerce site, such as reports, dashboards, sample data, etc. Entitlement Policies option allows you to manage entitlement policies for your B2B Commerce site, such as minimum order quantity, maximum order quantity, reorder frequency, etc. Catalogs option allows you to manage catalogs and catalog assignments for your B2B Commerce site. Catalogs are collections of products that are available for a store or a reorder portal.

Reference: Product Variations and Attributes, Product Variations and Attributes Overview

Question #62

In which context does a checkout flow need to run?

  • A . System Context Without Sharing- Enforces record Level Access
  • B . System Context With Sharing- Enforces RecordLevel Access
  • C . System Context Without Sharing- Access All Data
  • D . User or System Context- Depends on How Flow is Launched

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the Checkout Flow page, checkout flow is a feature that allows you to customize the steps and actions that occur when a user places an order on your B2B Commerce site. Checkout flow is a type of flow that runs in the system context with sharing-enforces record level access. System context with sharing-enforces record level access means that the flow runs with the permissions of the Salesforce system user but respects the sharing rules of your org. This ensures that the flow can access all the necessary data and functionality for checkout but also respects the security and visibility settings of your org. Therefore, option B is correct. Options A, C, and D are false because they are not the context in which a checkout flow needs to run. System context without sharing-enforces record level access means that the flow runs with the permissions of the Salesforce system user but ignores the sharing rules of your org. This could result in data leakage or unauthorized

access during checkout. System context without sharing-access all data means that the flow runs with the permissions of the Salesforce system user and has access to all data in your org regardless of sharing rules or field-level security. This could result in data leakage or unauthorized access during checkout. User or system context-depends on how flow is launched means that the flow runs with either the permissions of the user who launched it or the permissions of the Salesforce system user depending on how it was triggered. This could result in inconsistent or unpredictable behavior during checkout.

Reference: Checkout Flow, Checkout Flow Overview

Question #63

What needs to be done after cloning and saving the out-of-box checkout flow template before it can be used?

  • A . Change the permission on the existing checkout flow.
  • B . Rename the existing Checkout Flow in place
  • C . Activate the flow.
  • D . Add a version letter.

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Checkout Flow page, checkout flow is a feature that allows you to customize the steps and actions that occur when a user places an order on your B2B Commerce site. Checkout flow is a type of flow that can be created or modified using Flow Builder in Salesforce Setup.

To create a checkout flow from scratch or from an existing template, you need to do the following steps:

Navigate to Flow Builder in Salesforce Setup.

Click New Flow or Open a Template.

Select Checkout Flow as the flow type.

Add or edit elements for each step of your checkout process.

Save your flow with a unique name and description.

Activate your flow so that it can be used on your B2B Commerce site. Therefore, option C is correct.

Option A is false because changing the permission on the existing checkout flow is not a step that needs to be done after cloning and saving the out-of-box checkout flow template before it can be used. The permission on the existing checkout flow template is already set to system context with sharing-enforces record level access by default and does not need to be changed.

Option B is false because renaming the existing checkout flow in place is not a step that needs to be done after cloning and saving the out-of-box checkout flow template before it can be used. Renaming the existing checkout flow template would overwrite the original template and prevent you from using it again. You should clone the existing checkout flow template and save it with a new name instead.

Option D is false because adding a version letter is not a step that needs to be done after cloning and saving the out-of-box checkout flow template before it can be used. Adding a version letter is an optional step that can help you keep track of the changes you make to your checkout flow over time, but it is not required for using your checkout flow on your B2B Commerce site.

Reference: Checkout Flow, Checkout Flow Overview

Question #64

Why is the System context with Sharing-Enforces Record Level Access important to B2B Commerce?

  • A . It is required to check out.
  • B . It is required for guest browsing.
  • C . It is required to synchronize content.
  • D . It is required to view products in the storefront.

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Checkout Flow page, checkout flow is a feature that allows you to customize the steps and actions that occur when a user places an order on your B2B Commerce site. Checkout flow is a type of flow that runs in the system context with sharing-enforces record level access. System context with sharing-enforces record level access means that the flow runs with the permissions of the Salesforce system user but respects the sharing rules of your org. This ensures that the flow can access all the necessary data and functionality for checkout but also respects the security and visibility settings of your org. One of the reasons why system context with sharing-enforces record level access is important to B2B Commerce is that it is required to check out. Checking out is the final step of the checkout process where the user confirms their order details, payment method, shipping address, and shipping method. To check out, the flow needs to run in system context with sharing-enforces record level access so that it can create an order record, update the cart status, send an order confirmation email, and perform any other actions that are configured for checkout. Therefore, option A is correct. Options B, C, and D are false because system context with sharing-enforces record level access is not required for guest browsing, synchronizing content, or viewing products in the storefront. Guest browsing is a feature that allows anonymous users to browse your site without logging in or creating an account. Synchronizing content is a feature that allows you to sync content assets between Salesforce CMS and B2B Commerce. Viewing products in the storefront is a feature that allows users to see the products that are available for purchase on your site.

Reference: Checkout Flow, Checkout Flow Overview

Question #65

What configuration steps are required to send Order confirmation emails to Buyers?

  • A . Create a Trigger on Order creation, Implement the SendOrderConfirmation Interface from Apex code.
  • B . Locate the Existing ‘Send Order Confirmation Email’ sub-flow, Add it to the last step.
  • C . Create an Emailtemplate, Set up Organization-Wide Addresses, Create an Email Alert, Add an Auto-launched flow.
  • D . Check the box called ‘Send order confirmation Email to buyer’ in the Commerce Apps store Administration.

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the [Order Confirmation Email] page, order confirmation email is a feature that allows you to send an email notification to buyers when they place an order on your B2B Commerce site. Order confirmation email can be configured using Process Builder and Email Alerts in Salesforce Setup.

To configure order confirmation email, you need to do the following steps:

Create an email template that contains the information and format that you want to use for your order confirmation email. You can use merge fields to include dynamic data from your order records, such as order number, order date, order total, etc.

Set up organization-wide addresses that specify the email address and display name that you want to use as the sender of your order confirmation email. You can use different organization-wide addresses for different stores or reorder portals.

Create an email alert that defines the email template, organization-wide address, recipient type, and recipient field that you want to use for your order confirmation email. You can use different email alerts for different stores or reorder portals.

Add an auto-launched flow that triggers when an order is created or updated and has a status of Submitted. The flow should include a Send Email element that references the email alert that you created for your order confirmation email. Therefore, option C is correct. Options A, B, and D are false because they are not configuration steps that are required to send order confirmation emails to buyers. Creating a trigger on order creation, implementing the SendOrderConfirmation interface from Apex code, locating the existing ‘Send Order Confirmation Email’ sub-flow, adding it to the last step, and checking the box called ‘Send order confirmation Email to buyer’ in the Commerce Apps store Administration are alternative or outdated methods that are not recommended or supported for sending order confirmation emails to buyers.

Reference: [Order Confirmation Email], Order Confirmation Email Overview

Question #66

How can an Administrator categorize a Variant Product?

  • A . Assign the Variant Product directly to the Category
  • B . Assign the Variant’s Basic Product directly to the Category
  • C . Assign the Variant’s Parent Product directly to the Category
  • D . Assign the Variant’s Expanded Product tothe Category.

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Product Categories page, product categories are collections of products that are grouped together based on common characteristics, such as type, function, style, etc. Product categories can be used to organize your products and make them easier to find and browse on your B2B Commerce site. To categorize a variant product, you need to assign the variant’s parent product directly to the category. A variant product is a product that has different versions or options, such as size, color, style, etc. A variant product has a parent product and a basic product. A parent product is a product that contains all the variation attributes and variation groups for a variant product. A basic product is a product that contains the common attributes and specifications for a variant product. Therefore, option C is correct. Options A, B, and D are false because assigning the variant product, the variant’s basic product, or the variant’s expanded product to the category will not categorize the variant product correctly. An expanded product is a product that contains all the attributes, specifications, images, and prices for a specific variation of a variant product.

Reference: Product Categories, Product Categories Overview

Question #67

Which three field types can an administrator set as filterable fields for Search?

  • A . Currency
  • B . Text
  • C . Checkbox
  • D . Picklist
  • E . Picklist(Multi-Select)

Reveal Solution Hide Solution

Correct Answer: B,D,E
B,D,E

Explanation:

According to the Searchable Fields page, searchable fields are fields on the Product object that can be used as filters or facets for search results on your B2B Commerce site. Searchable fields can help users narrow down their search results and find the products that match their criteria. Three of the field types that an administrator can set as searchable fields for search are text, picklist, and picklist (multi-select). Text field type allows users to enter any alphanumeric characters as search terms.

Picklist field type allows users to select one value from a predefined list of values as a search term. Picklist (multi-select) field type allows users to select multiple values from a predefined list of values as search terms. Therefore, options B, D, and E are correct. Options A and C are false because currency and checkbox are not field types that an administrator can set as searchable fields for search. Currency field type allows users to enter numeric values with decimal places and currency symbols as search terms. Checkbox field type allows users to select true or false values as search terms.

Reference: Searchable Fields, Searchable Fields Overview

Question #68

Which three field types canan administrator set as filterable fields for search? Choose 3 answers.

  • A . Picklist(Multi-Select)
  • B . Picklist
  • C . Date
  • D . Geolocation
  • E . Checkbox

Reveal Solution Hide Solution

Correct Answer: A,B,E
A,B,E

Explanation:

According to the Searchable Fields page, searchable fields are fields on the Product object that can be used as filters or facets for search results on your B2B Commerce site. Searchable fields can help users narrow down their search results and find the products that match their criteria. Three of the field types that an administrator can set as searchable fields for search are picklist (multi-select), picklist, and checkbox. Picklist (multi-select) field type allows users to select multiple values from a predefined list of values as search terms. Picklist field type allows users to select one value from a predefined list of values as a search term. Checkbox field type allows users to select true or false values as search terms. Therefore, options A, B, and E are correct. Options C and D are false because date and geolocation are not field types that an administrator can set as searchable fields for search. Date field type allows users to enter date values in a specific format as search terms. Geolocation field type allows users to enter latitude and longitude values as search terms.

Reference: Searchable Fields, Searchable Fields Overview

Question #69

Which field type cannot be added as a searchable field?

  • A . Text Area
  • B . Currency
  • C . Picklist
  • D . Formula
  • E . Text

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Searchable Fields page, searchable fields are fields on the Product object that can be used as filters or facets for search results on your B2B Commerce site. Searchable fields can help users narrow down their search results and find the products that match their criteria. One of the field types that cannot be added as a searchable field is formula. Formula field type allows users to calculate values based on other fields or expressions as search terms. Formula fields are not supported as searchable fields because they cannot be indexed by the search engine and they may cause performance issues or inconsistent results during search. Therefore, option D is correct. Options A, B, C, and E are false because text area, currency, picklist, and text are field types that can be added as searchable fields. Text area field type allows users to enter any alphanumeric characters as search terms. Currency field type allows users to enter numeric values with decimal places and currency symbols as search terms. Picklist field type allows users to select one value from a predefined list of values as a search term. Text field type allows users to enter any alphanumeric characters as search terms.

Reference: Searchable Fields, Searchable Fields Overview

Question #70

How many Stores can use the Same Catalog?

  • A . No Limit
  • B . 5.0
  • C . 3.0
  • D . 2.0

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Catalogs page, catalogs are collections of products that are available for a store or a reorder portal. Catalogs can be used to organize your products and control their visibility and availability on your B2B Commerce site. There is no limit to how many stores can use the same catalog. You can assign the same catalog to multiple stores or reorder portals and share the same products across them. You can also assign different catalogs to different stores or reorder portals and offer different products for different audiences. Therefore, option A is correct. Options B, C, and D are false because they imply that there is a limit to how many stores can use the same catalog, which is not true.

Reference: Catalogs, Catalogs Overview

Question #71

How many Catalogs can an admin assign to a single store?

  • A . 5.0
  • B . 1.0
  • C . 3.0
  • D . 2.0

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the Catalogs page, catalogs are collections of products that are available for a store or a

reorder portal. Catalogs can be used to organize your products and control their visibility and availability on your B2B Commerce site. An admin can assign only one catalog to a single store or reorder portal. You cannot assign multiple catalogs to the same store or reorder portal. Therefore, option B is correct. Options A, C, and D are false because they imply that an admin can assign more than one catalog to a single store or reorder portal, which is not true.

Reference: Catalogs, Catalogs Overview

Question #72

Which three field types can be added as Searchable fields?

  • A . Picklist
  • B . Auto Number
  • C . Formula
  • D . Text Area
  • E . Currency

Reveal Solution Hide Solution

Correct Answer: ADE
ADE

Explanation:

According to the Searchable Fields page, searchable fields are fields on the Product object that can be used as filters or facets for search results on your B2B Commerce site. Searchable fields can help users narrow down their search results and find the products that match their criteria. Three of the field types that an admin can set as searchable fields are picklist, text area, and currency. Picklist field type allows users to select one value from a predefined list of values as a search term. Text area field type allows users to enter any alphanumeric characters as search terms. Currency field type allows users to enter numeric values with decimal places and currency symbols as search terms. Therefore, options A, D, and E are correct. Options B and C are false because auto number and formula are not field types that an admin can set as searchable fields. Auto number field type allows users to generate unique numeric values for each record as search terms. Formula field type allows users to calculate values based on other fields or expressions as search terms.

Reference: Searchable Fields, Searchable Fields Overview

Question #73

An Admin needs to prevent a category from displaying in the navigation menu.

Which feature allows the admin to do this?

  • A . Show in Menu
  • B . Category Exclusion
  • C . Menu Exclusion
  • D . Category deactivation

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Product Categories page, product categories are collections of products that are grouped together based on common characteristics, such as type, function, style, etc. Product categories can be used to organize your products and make them easier to find and browse on your B2B Commerce site. To prevent a category from displaying in the navigation menu, an admin can use the Show in Menu feature. Show in Menu is a checkbox field on the Category object that indicates whether a category should be visible in the navigation menu or not. By default, this field is checked for all categories, meaning that they are displayed in the navigation menu. To hide a category from the navigation menu, an admin can uncheck this field for that category. Therefore, option A is correct. Options B, C, and D are false because they are not features that allow an admin to prevent a category from displaying in the navigation menu. Category Exclusion is a feature that allows an admin to exclude certain categories from being assigned to a store or a reorder portal. Menu Exclusion is a feature that allows an admin to exclude certain products from being displayed in the navigation menu based on their attributes or specifications. Category deactivation is a feature that allows an admin to deactivate a category so that it is not available for any store or reorder portal.

Reference: Product Categories, Product Categories Overview

Question #74

In which three instances should an Administrator perform a search Index? 3 Answers

  • A . After making changes to the Product Detail Page layout in Lightning Experience Builder
  • B . After making a delta load for the Product Catalog
  • C . After making changes to tax calculation settings for Checkout
  • D . After adding a new category with a product under it which isready to be sold.
  • E . After updating the description of 10 products.

Reveal Solution Hide Solution

Correct Answer: B,D,E
B,D,E

Explanation:

According to the Search Reindexing page, search reindexing is a feature that allows you to rebuild the search index for your store or reorder portal. Search reindexing creates or updates the index of products, categories, and attributes that are searchable on your site.

Three of the instances when an admin should perform a search reindex are:

After making a delta load for the product catalog. A delta load is a process of importing only the changes or updates to your product data from an external source into your B2B Commerce site. After making a delta load for the product catalog, you should perform a search reindex to ensure that your search index reflects the latest product data.

After adding a new category with a product under it which is ready to be sold. After adding a new category with a product under it which is ready to be sold, you should perform a search reindex to ensure that your search index includes the new category and product.

After updating the description of 10 products. After updating the description of 10 products, you should perform a search reindex to ensure that your search index reflects the updated product descriptions. Therefore, options B, D, and E are correct. Options A and C are false because they are not instances when an admin should perform a search reindex. Making changes to the product detail page layout in Lightning Experience Builder or making changes to tax calculation settings for checkout do not affect the search index of your site, so you do not need to perform a search reindex after doing these tasks.

Reference: Search Reindexing, Search Reindexing Overview

Question #75

Which three configuration aspects must be set up outside the commerce app in order to deploy and activate B2B Commerce instance both for internal and external users?

  • A . Profiles and permission set
  • B . Multi-Factor Authentication
  • C . Custom Attributes
  • D . Experience Sites
  • E . Salesforce CMS

Reveal Solution Hide Solution

Correct Answer: A,B,D
A,B,D

Explanation:

B2B Commerce setup is a process that involves configuring various aspects of your B2B Commerce site both inside and outside the commerce app. The commerce app is an app that allows you to manage your B2B Commerce data and functionality in Salesforce. Three of the configuration aspects that must be set up outside the commerce app in order to deploy and activate B2B Commerce instance both for internal and external users are:

Profiles and permission sets. Profiles and permission sets are features that allow you to control the access level and permissions of your users for your B2B Commerce site. You need to set up profiles and permission sets outside the commerce app in Salesforce Setup by assigning the appropriate user licenses, object permissions, field permissions, record types, page layouts, etc.

Multi-factor authentication. Multi-factor authentication is a feature that adds an extra layer of security to your B2B Commerce site by requiring users to verify their identity using a second factor, such as a mobile app or a security key. You need to set up multi-factor authentication outside the commerce app in Salesforce Setup by enabling it for your org, configuring the verification methods, setting the verification policies, etc.

Experience sites. Experience sites are features that allow you to create and manage web pages for your B2B Commerce site using Experience Builder or Site.com Studio. You need to set up experience sites outside the commerce app in Experience Workspaces by creating a new site or cloning an existing site, choosing a template or theme, adding components and pages, publishing and activating your site, etc. Therefore, options A, B, and D are correct. Options C and E are false because they are not configuration aspects that must be set up outside the commerce app in order to deploy and activate B2B Commerce instance both for internal and external users. Custom attributes and Salesforce CMS are features that can be set up inside the commerce app in CC Admin by using the Custom Attributes workspace or the Content Management workspace.

Reference: [B2B Commerce Setup], B2B Commerce Setup Overview

Question #76

What three languages are supported for localized Content in Search result?

  • A . English
  • B . Spanish
  • C . Basquee
  • D . Albanian
  • E . French

Reveal Solution Hide Solution

Correct Answer: A,B,E
A,B,E

Explanation:

According to the Localization page, localization is a feature that allows you to create and manage content in different languages for your B2B Commerce site. Localization can be used to support multilingual users and customers on your site. Three of the languages that are supported for localized content in search results are English, Spanish, and French. These languages are among the 18 languages that are supported by B2B Commerce for localization. Therefore, options A, B, and E are correct. Options C and D are false because Basque and Albanian are not languages that are supported for localized content in search results. They are not among the 18 languages that are supported by B2B Commerce for localization.

Reference: Localization, Localization Overview

Question #77

What profile or permission set is needed for Buyers that need Account switching on the Storefront?

  • A . Account Switcher User
  • B . B2B Commerce Super User
  • C . B2B commerce User
  • D . Commerce User

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Account Switcher page, account switcher is a feature that allows buyers to switch between different accounts that they have access to on your B2B Commerce site. Account switcher can be used to support buyers who work for multiple companies or organizations that buy from you. The profile or permission set that is needed for buyers that need account switching on the storefront is Account Switcher User. Account Switcher User is a permission set that grants users the ability to switch between accounts on your site. To enable account switching for buyers, you need to assign them the Account Switcher User permission set and add them as contacts to the accounts that they can switch to. Therefore, option A is correct. Options B, C, and D are false because they are not profiles or permission sets that are needed for buyers that need account switching on the storefront. B2B Commerce Super User is a profile that grants users full access to all B2B Commerce features and functionality. B2B Commerce User is a profile that grants users basic access to B2B Commerce features and functionality. Commerce User is a user license type that allows users to access B2B Commerce sites as buyers or administrators.

Reference: Account Switcher, Account Switcher Overview

Question #78

What is the fastest way to deploy and activate a sample B2B Storefront?

  • A . Deploy with sample data right after store Creation
  • B . Get the Capricorn Data Complete json file from the partner community and Import
  • C . Perform a search Index operation with the lead sample data checkbox checked.
  • D . Deploy with a fresh dev org and import data

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Deploy a Sample Storefront page, deploying a sample storefront is a process that allows you to create and activate a B2B Commerce site with sample data and functionality. Deploying a sample storefront can help you learn about the features and capabilities of B2B Commerce and get started quickly with your own site. The fastest way to deploy and activate a sample storefront is to deploy with a fresh dev org and import data. A dev org is a free Salesforce environment that you can use for development, testing, or training purposes.

To deploy with a fresh dev org and import data, you need to do the following steps:

Sign up for a free dev org from 4.

Install B2B Commerce managed package from 5.

Import sample data from 6.

Create a store or reorder portal from 7.

Activate your site from 8. Therefore, option D is correct. Options A, B, and C are false because they are not the fastest ways to deploy and activate a sample storefront. Deploying with sample data right after store creation is an alternative method that requires you to have an existing Salesforce org with B2B Commerce installed and configured before creating a store or reorder portal with sample data option enabled. Getting the Capricorn Data Complete json file from the partner community and importing it is an outdated method that is no longer supported or recommended for deploying a sample storefront. Performing a search index operation with the lead sample data checkbox checked is not a method for deploying a sample storefront at all, but rather a step for rebuilding the search index for your site after importing sample data.

Reference: Deploy a Sample Storefront, Deploy a Sample Storefront Overview

Question #79

What user license is needed at a minimum to deploy B2B Commerce successfully for Buyers and external Users?

  • A . Customer Community Plus License
  • B . Partner Community License
  • C . Full CRM User License
  • D . Customer Community License

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the [User Licenses] page, user licenses are features that determine the baseline of features and functionality that users can access on your B2B Commerce site. User licenses can be used to control the access level and permissions of your users for your site. The user license that is needed at a minimum to deploy B2B Commerce successfully for buyers and external users is Customer Community Plus License. Customer Community Plus License is a user license type that allows users to access B2B Commerce sites as buyers or buyer managers. It also allows users to access standard CRM objects, such as accounts, contacts, cases, etc. Therefore, option A is correct. Options B, C, and D are false because they are not user license types that are needed at a minimum to deploy B2B Commerce successfully for buyers and external users. Partner Community License is a user license type that allows users to access B2B Commerce sites as partners or resellers. It also allows users to access standard CRM objects, such as accounts, contacts, cases, etc., as well as custom objects and partner portal functionality. Full CRM User License is a user license type that allows users to access B2B Commerce sites as administrators or super users. It also allows users to access all standard CRM objects and functionality, such as leads, opportunities, campaigns, reports, dashboards, etc. Customer Community License is a user license type that allows users to access B2B Commerce sites as guest users or self-registered users. It also allows users to access custom objects and a limited set of standard CRM objects, such as accounts, contacts, cases, etc.

Reference: [User Licenses], User Licenses Overview

Question #80

What is the limit on Category hierarchy in terms of Child records in B2B Commerce?

  • A . 2.0
  • B . 3.0
  • C . 5.0
  • D . 4.0

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the Product Categories page, product categories are collections of products that are grouped together based on common characteristics, such as type, function, style, etc. Product categories can be used to organize your products and make them easier to find and browse on your B2B Commerce site. Product categories can have a hierarchical structure, meaning that they can have parent and child categories. The limit on category hierarchy in terms of child records in B2B Commerce is 5. This means that a category can have up to 5 child categories under it. Therefore, option C is correct. Options A, B, and D are false because they imply that the limit on category hierarchy in terms of child records in B2B Commerce is lower than 5, which is not true.

Reference: Product Categories, Product Categories Overview

Question #81

What happens if a language is deleted from Experience Builder?

  • A . The Content is deleted
  • B . The content moves to the recycle bin
  • C . The content is no longer visible and it is deleted.
  • D . The content is no longer visible but is not deleted.

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Localization page, localization is a feature that allows you to create and manage content in different languages for your B2B Commerce site. Localization can be used to support multilingual users and customers on your site. To add or delete languages for your site, you need to use Experience Builder in CC Admin. Experience Builder is a tool that allows you to create and edit web pages for your B2B Commerce site using drag-and-drop components and settings.

What happens if a language is deleted from Experience Builder is that the content is no longer visible but is not deleted. Deleting a language from Experience Builder removes it from the list of available languages for your site and hides the content that was created or translated in that language. However, the content is not permanently deleted from your org and can be restored if you add the language back to Experience Builder. Therefore, option D is correct. Options A, B, and C are false because they imply that the content is permanently deleted from your org when you delete a language from Experience Builder, which is not true.

Reference: Localization, Localization Overview

Question #82

Northern Trail Outfitters(NTO’s) is ready to move their store from Sandbox to Production.

Which two components does the admin need to consider as part of the change sets?

  • A . Process Builder Flows
  • B . Site.com (from Experience Builder)
  • C . Custom Objects and fields
  • D . Triggers
  • E . Platform Events

Reveal Solution Hide Solution

Correct Answer: BC
BC

Explanation:

According to the Deploy Your Storefront page, deploying your storefront is a process that allows you to move your B2B Commerce site from one Salesforce org to another, such as from sandbox to production. Deploying your storefront can help you test, validate, and launch your site in different environments. To deploy your storefront, you need to use change sets in Salesforce Setup. Change sets are tools that allow you to migrate metadata components from one org to another using inbound and outbound connections. Two of the components that an admin needs to consider as part of the change sets are Site.com (from Experience Builder) and custom objects and fields. Site.com (from Experience Builder) component allows you to migrate the web pages that you created or edited for your B2B Commerce site using Experience Builder in CC Admin. Custom objects and fields component allows you to migrate the custom data structures that you created or modified for your B2B Commerce site, such as product categories, catalogs, price lists, etc. Therefore, options B and C are correct. Options A, D, and E are false because they are not components that an admin needs to consider as part of the change sets for deploying your storefront. Process builder flows, triggers, and platform events are features that can be used to automate business processes or actions for your B2B Commerce site, but they are not required or specific for deploying your storefront.

Reference: Deploy Your Storefront, Deploy Your Storefront Overview

Question #83

Which three features are needed in a scratch org definition file to deploy and enable B2B Commerce?

  • A . Scratch Orgs are not supported
  • B . Order Management
  • C . B2B Commerce
  • D . Communities

Reveal Solution Hide Solution

Correct Answer: B,C,D
Question #84

Which two features are needed in a scratch org definition file to deploy and enable B2B Commerce?

  • A . Communities
  • B . Advanced Reports
  • C . Scratch Orgs are not Supported
  • D . B2B Commerce

Reveal Solution Hide Solution

Correct Answer: AD
AD

Explanation:

According to the Scratch Orgs page, scratch orgs are temporary Salesforce environments that you can use for development, testing, or training purposes. Scratch orgs can help you create and test new features or configurations for your B2B Commerce site without affecting your production org. To create a scratch org, you need to use a scratch org definition file in Salesforce CLI or Visual Studio Code. A scratch org definition file is a JSON file that specifies the features and settings that you want to enable or disable for your scratch org. Two of the features that are needed in a scratch org definition file to deploy and enable B2B Commerce are Communities and B2B Commerce. Communities feature allows you to create and manage communities for your B2B Commerce site in your scratch org. B2B Commerce feature allows you to install and use the B2B Commerce managed package in your scratch org. Therefore, options A and D are correct. Options B, C, and E are false because they are not features that are needed in a scratch org definition file to deploy and enable B2B Commerce. Advanced reports, scratch orgs are not supported, and order management are features that can be used to enhance or extend your B2B Commerce site functionality, but they are not required or specific for deploying and enabling B2B Commerce.

Reference: Scratch Orgs, Scratch Orgs Overview

Question #85

What mechanism can the administrator use to migrate store settings from one store to another?

  • A . Store Syndication
  • B . Change sets
  • C . Store Launcher
  • D . Data Merge

Reveal Solution Hide Solution

Correct Answer: B
Question #86

How can an admin configure the checkout time-to live?

  • A . Update WebStore properties in Store Administration
  • B . Update TTL properties in Order Settings under Setup
  • C . Find a WebCart and update Checkout TimeToLive
  • D . Find a WebStore and Update properties and update Checkout TimeToLive

Reveal Solution Hide Solution

Correct Answer: D
Question #87

Which two actions are needed to make a Currency available to a Storefront?

  • A . Add the currencies to available currencies in Setup
  • B . Enable the currency in the org
  • C . Add the new Currency Under setup in ‘Supported Currencies’
  • D . Add the currency toavailable currencies in the Store Administration

Reveal Solution Hide Solution

Correct Answer: D
Question #88

Where are Checkout Screens configured?

  • A . Experience Builder
  • B . Workbench
  • C . Flow Builder
  • D . Store Administration

Reveal Solution Hide Solution

Correct Answer: A
Question #89

What step does an admin need to take inorder to authorize a payment gateway safely?

  • A . Create a Named Credential
  • B . Add a username password credential to payment provides in setup
  • C . Create a new payment client token
  • D . Upload a client certificate in Setup using Certificate and Key Management

Reveal Solution Hide Solution

Correct Answer: A
Question #90

Which two preferences are required to successfully run B2B on Lightning Commerce Checkout?

  • A . Enable Negative Quantity
  • B . Enable Orders
  • C . Enable Account Relationship
  • D . Enable Optional Price Books for Orders

Reveal Solution Hide Solution

Correct Answer: A,B

Question #91

An Administrator needs to support a unique use case with an exclusive line of products.

Only certain stores as ‘Premium’ Status should contain an exclusive list of products. All of the other products outside of the exclusive product line should be available in all stores.

Is it possible to support this use case of store-specific products in B2B Commerce?

  • A . yes this is supported by the B2B commerce data model
  • B . No the data model does not support this type of configuration
  • C . Yes there is anexclusive line checkbox on the product entity which supports this scenario.
    D, No the product must be filtered with custom code

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Product Exclusion page, product exclusion is a feature that allows you to exclude certain products from being assigned to a store or a reorder portal. Product exclusion can help you support a unique use case with an exclusive line of products that are only available for certain stores with a premium status.

To support this use case of store-specific products in B2B Commerce, an admin can do the following steps:

Create a product list that contains the exclusive products that are only available for the premium stores.

Navigate to CC Admin in the commerce app.

Click Stores in the navigation menu.

Select the store or reorder portal that you want to exclude the exclusive products from.

Click Product Exclusion in the store workspace.

Select the product list that contains the exclusive products from the Product List drop-down list.

Click Save.

Repeat steps 4-7 for each store or reorder portal that you want to exclude the exclusive products from. Therefore, option A is correct. Options B, C, and D are false because they imply that this use case of store-specific products in B2B Commerce is not supported by the data model or requires additional configuration or customization, which is not true.

Reference: Product Exclusion, Product Exclusion Overview

Question #92

What step can a Buyer take to initiate the checkout process in a storefront on B2B commerce?

  • A . Click add all items in the wishlist
  • B . Click the checkout button on the cart page
  • C . Click the next button on the checkout tile
  • D . Submit a PO (Purchase Order) for manual approval

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the Checkout Flow page, checkout flow is a feature that allows you to customize the steps and actions that occur when a user places an order on your B2B Commerce site. Checkout flow is a type of flow that can be created or modified using Flow Builder in Salesforce Setup. The step that a buyer can take to initiate the checkout process in a storefront on B2B Commerce is to click the checkout button on the cart page. The cart page is a web page that displays the products that a user has added to their cart on your B2B Commerce site. The checkout button is a component that allows a user to proceed to the checkout flow and place their order. Therefore, option B is correct. Options A, C, and D are false because they are not steps that a buyer can take to initiate the checkout process in a storefront on B2B Commerce. Clicking add all items in the wishlist, clicking the next button on the checkout tile, and submitting a PO (Purchase Order) for manual approval are either unrelated or alternative actions that a buyer can take on your B2B Commerce site, but they do not initiate the checkout process.

Reference: Checkout Flow, Checkout Flow Overview

Question #93

Which step can an Admin take to present different user experiences to different Buyers in a Storefront?

  • A . Link the Store to multiple Communities
  • B . Use component variations
  • C . Associate the branding to specific buyer groups
  • D . create audiences to define different segments

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Audiences page, audiences are features that allow you to define different segments of users based on various criteria, such as location, device type, profile, etc. Audiences can help you present different user experiences to different buyers in a storefront on B2B Commerce by showing or hiding components or pages based on their audience membership.

To create audiences for your B2B Commerce site, an admin can do the following steps:

Navigate to Experience Workspaces in CC Admin.

Click Administration in the navigation menu.

Click Audiences in the administration workspace.

Click New Audience.

Enter the details for the audience, such as name, description, criteria, etc.

Click Save.

Repeat steps 4-6 for each audience that you want to create. Therefore, option D is correct. Options A, B, and C are false because they are not steps that an admin can take to present different user experiences to different buyers in a storefront on B2B Commerce. Linking the store to multiple communities, using component variations, and associating the branding to specific buyer groups are either irrelevant or insufficient methods that do not allow an admin to define different segments of users based on various criteria and show or hide components or pages based on their audience membership.

Reference: Audiences, Audiences Overview

Question #94

Which preference is required to successfully Run B2B eCommerce checkout?

  • A . Allow customer users to change case statuses
  • B . Enable Zero Quantity
  • C . Enable optional price books for orders
  • D . Enable account relationships

Reveal Solution Hide Solution

Correct Answer: C
C

Explanation:

According to the [Lightning Commerce Checkout] page, Lightning Commerce Checkout is a feature that allows you to use the Lightning Order Management app to manage your B2B Commerce orders. Lightning Commerce Checkout can help you streamline your order fulfillment process and provide a consistent user experience across your B2B Commerce site. The preference that is required to successfully run B2B eCommerce checkout is Enable Optional Price Books for Orders. Enable Optional Price Books for Orders is a preference that allows you to use price books other than the standard price book for your orders on your B2B Commerce site. To enable this preference, an admin can do the following steps:

Navigate to CC Admin in the commerce app.

Click Preferences in the navigation menu.

Select Order Management from the Category drop-down list.

Check the box next to Enable Optional Price Books for Orders.

Click Save. Therefore, option C is correct. Options A, B, and D are false because they are not preferences that are required to successfully run B2B eCommerce checkout. Allowing customer users to change case statuses, enabling zero quantity, and enabling account relationships are preferences that can be used to enhance or extend your B2B Commerce site functionality, but they are not required or specific for running B2B eCommerce checkout.

Reference: [Lightning Commerce Checkout], Lightning Commerce Checkout Overview

Question #95

Acne corporation is selling parts through their distributors. Their Distributors purchase products from them and resell those to individual Consumers.

Which relationship is represented by ACME seling to their distributors?

  • A . B2B
  • B . A2Z
  • C . B2C
  • D . D2C

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the B2B Commerce Basics page, B2B Commerce is a feature that allows you to create ecommerce websites and portals for your business-to-business customers. B2B Commerce can help you sell products and services to other businesses or organizations online. The relationship that is represented by ACME selling parts to their distributors is B2B. B2B stands for business-to-business, which means that the seller and the buyer are both businesses or organizations that have a commercial or professional relationship. Therefore, option A is correct. Options B, C, and D are false because they are not relationships that are represented by ACME selling parts to their distributors. A2Z, B2C, and D2C are either invalid or incorrect acronyms that do not describe the seller-buyer relationship in this scenario. A2Z stands for anything to anything, which is a vague and undefined term that does not specify the nature of the relationship. B2C stands for business-to-consumer, which means that the seller is a business or organization and the buyer is an individual consumer or end user. D2C stands for direct-to-consumer, which means that the seller is a manufacturer or producer and the buyer is an individual consumer or end user.

Reference: B2B Commerce Basics, B2B Commerce Basics Overview

Question #96

How can a customer control the products that different buyers can purchase in the same store front?

  • A . Catalogs
  • B . Misdirection
  • C . Sharing rules
  • D . Entitlements

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Catalogs page, catalogs are collections of products that are available for a store or a reorder portal. Catalogs can be used to organize your products and control their visibility and availability on your B2B Commerce site. To control the products that different buyers can purchase in the same storefront, a customer can use catalogs. A customer can create different catalogs for different buyer groups and assign them to the same store or reorder portal. This way, a customer can ensure that only the products that are relevant and authorized for each buyer group are displayed and purchasable on the storefront. Therefore, option A is correct. Options B, C, and D are false because they are not features that a customer can use to control the products that different buyers can purchase in the same storefront. Misdirection is not a valid feature or term in B2B Commerce. Sharing rules are features that allow you to control the access level and permissions of your users for your B2B Commerce data and functionality. Entitlements are features that allow you to define service levels and support terms for your customers on your B2B Commerce site.

Reference: Catalogs, Catalogs Overview

Question #97

How can a customer restrict one Buyer Group from viewing product pricing while allowing it for another Buyer Group in the same Store Front?

  • A . Sharing rules
  • B . Misdirection
  • C . Entitlements
  • D . Catalogs

Reveal Solution Hide Solution

Correct Answer: D
D

Explanation:

According to the Price Lists page, price lists are collections of prices for products that are available for a store or a reorder portal. Price lists can be used to define different pricing strategies and scenarios for your B2B Commerce site. To restrict one buyer group from viewing product pricing while allowing it for another buyer group in the same storefront, a customer can use price lists. A customer can create a price list that has no prices for the products that they want to hide the pricing from one buyer group and assign it to that buyer group. A customer can also create another price list that has prices for the products that they want to show the pricing to another buyer group and assign it to that buyer group. This way, a customer can ensure that only the buyer group that is authorized to view product pricing can see it on the storefront. Therefore, option D is correct. Options A, B, and C are false because they are not features that a customer can use to restrict one buyer group from viewing product pricing while allowing it for another buyer group in the same storefront. Sharing rules are features that allow you to control the access level and permissions of your users for your B2B Commerce data and functionality. Misdirection is not a valid feature or term in B2B Commerce. Entitlements are features that allow you to define service levels and support terms for your customers on your B2B Commerce site.

Reference: Price Lists, Price Lists Overview

Question #98

What is one of the most common differences in a B2B vs B2C selling mode?

  • A . B2B sites have suboptimal user experiences
  • B . B2B Buyers have different product entitlements
  • C . B2B sites require authenticated access only.
  • D . B2B sites do not allow credit card

Reveal Solution Hide Solution

Correct Answer: B
B

Explanation:

According to the B2B Commerce Basics page, B2B Commerce is a feature that allows you to create ecommerce websites and portals for your business-to-business customers. B2B Commerce can help

you sell products and services to other businesses or organizations online. One of the most common differences in a B2B vs B2C selling mode is that B2B buyers have different product entitlements. Product entitlements are features that allow you to define what products are available and authorized for each buyer group on your B2B Commerce site. Product entitlements can help you support complex business scenarios and relationships with your B2B customers, such as contract pricing, volume discounts, exclusive products, etc. Therefore, option B is correct. Options A, C, and D are false because they are not common differences in a B2B vs B2C selling mode. B2B sites do not necessarily have suboptimal user experiences, as they can also leverage the same tools and technologies as B2C sites to create engaging and responsive web pages. B2B sites do not require authenticated access only, as they can also allow guest or self-registered users to browse or buy products on their site. B2B sites do not prohibit credit card payments, as they can also accept various payment methods on their site, such as credit cards, invoices, purchase orders, etc.

Reference: B2B Commerce Basics, B2B Commerce Basics Overview

Question #99

The digital store experience for Salesforce B2B Commerce is powered by which other Salesforce product?

  • A . B2C Commerce
  • B . Field Service
  • C . Salesforce CMS
  • D . pardot

Reveal Solution Hide Solution

Correct Answer: A
A

Explanation:

According to the Salesforce Platform page, Salesforce Platform is a feature that allows you to build custom applications and websites on top of Salesforce data and functionality. Salesforce Platform can help you extend and enhance your Salesforce solutions and integrations with other systems and services. The digital store experience for Salesforce B2B Commerce is powered by another Salesforce product, which is B2C Commerce. B2C Commerce is a feature that allows you to create ecommerce websites and portals for your business-to-consumer customers. B2C Commerce can help you sell products and services to individual consumers or end users online. B2B Commerce and B2C Commerce share the same digital store experience platform, which is based on the Salesforce Platform. Therefore, option A is correct. Options B, C, and D are false because they are not Salesforce products that power the digital store experience for Salesforce B2B Commerce. Field Service is a feature that allows you to manage your field service operations and workforce on Salesforce. Salesforce CMS is a feature that allows you to create and manage content for your Salesforce solutions and channels. Pardot is a feature that allows you to create and execute marketing campaigns and automation on Salesforce.

Reference: Salesforce Platform, Salesforce Platform Overview

Question #100

What are Two advantages of having commerce and CRM data together?

  • A . Duplication of account information
  • B . Personalized experiences based on a history of interactions
  • C . Multiple Logins to interact with each system
  • D . Reduced number of integrations with other systems

Reveal Solution Hide Solution

Correct Answer: B,D
B,D

Explanation:

According to the B2B Commerce Basics page, B2B Commerce is a feature that allows you to create ecommerce websites and portals for your business-to-business customers. B2B Commerce can help you sell products and services to other businesses or organizations online. Two of the advantages of having commerce and CRM data together are personalized experiences based on a history of interactions and reduced number of integrations with other systems. Personalized experiences based on a history of interactions are advantages that allow you to tailor your ecommerce site content and functionality to each customer based on their previous interactions with your CRM system, such as orders, cases, contracts, etc. Personalized experiences can help you increase customer satisfaction, loyalty, and retention on your B2B Commerce site. Reduced number of integrations with other systems are advantages that allow you to simplify your ecommerce site architecture and maintenance by using the same CRM system as the source of truth for your commerce data and functionality. Reduced number of integrations can help you improve your ecommerce site performance, reliability, and security on your B2B Commerce site. Therefore, options B and D are correct. Options A and C are false because they are not advantages of having commerce and CRM data together. Duplication of account information and multiple logins to interact with each system are disadvantages that can cause data inconsistency, confusion, and inefficiency for your B2B Commerce site.

Reference: B2B Commerce Basics, B2B Commerce Basics Overview

Exit mobile version