Salesforce ADM-201 Administration Essentials for New Admins Online Training
Salesforce ADM-201 Online Training
The questions for ADM-201 were last updated at Apr 22,2024.
- Exam Code: ADM-201
- Exam Name: Administration Essentials for New Admins
- Certification Provider: Salesforce
- Latest update: Apr 22,2024
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?
- A . Create a workflow role to update the Event Date Field.
- B . Create an approval process on the Campaign object.
- C . Create a sharing rule so that other agents can view events.
- D . Create a campaign for agents to request event dates.
Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?
- A . Set the Fiscal Year to Custom and the starting month as February.
- B . Set the Fiscal Year to Custom and the duration to 4 quarters.
- C . Set the Fiscal Year to Standard and the starting month as February.
- D . Set the Fiscal Year to Standard and the duration to 12 months.
A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.
How should the administrator set up the Campaign to simplify reporting?
- A . Add different record types for the monthly event types.
- B . Create individual Campaigns that all have the same name.
- C . Configure campaign Member Statuses to record which event members attended.
- D . Use Campaign Hierarchy where the monthly events roll up to a parent Campaign
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?
- A . Create a workflow rule with an outbound message.
- B . Set up a scheduled process in Process Builder.
- C . Configure a scheduled flow in flow Builder.
- D . Use a process to update the account when it is edited
Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.
How should an administrator configure this requirement?
- A . Select the requirement checkbox next to the loss reason field on the page layout.
- B . Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.
- C . Check the required checkbox on the Loss Reason field in Object Manger.
- D . Configure a workflow rule to display an error if Loss Reason is blank
Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?
- A . Create a custom object to capture popular case resolutions.
- B . Use an interview flow to capture Case details.
- C . Direct users to Global Search to look for similar cases.
- D . Configure Knowledge with articles and data categories.
Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.
How should an administrator configure this requirement?
- A . Add a Partner_Discount_c field to the Opportunity
- B . Build separate reseller partner products.
- C . Use a different Opportunity record type.
- D . Create a separate PriceBook for reseller partners.
What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers
- A . Custom and standard objects have standard fields.
- B . Standard objects are included with Salesforce.
- C . A new standard object can be created.
- D . Only standard objects support master-detail relationships.
Cloud kicks intends to protect with backups by using the data by using the data export Service.
Which two considerations should the administrator remember when Scheduling the export? Choose 2 Answers.
- A . Metadata Backups are limited a sandbox refresh intervals.
- B . Data Backups are limited to weekly or monthly intervals.
- C . Data export service should be run from a sandbox.
- D . Metadata backups must be run via a separate process.
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
- A . Table
- B . Stacked Bar
- C . Donut
- D . Gauge
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