Peoplecert ITIL 4 Specialist High velocity IT ITIL 4 Specialist: High-velocity IT Exam Online Training
Peoplecert ITIL 4 Specialist High velocity IT Online Training
The questions for ITIL 4 Specialist High velocity IT were last updated at May 09,2025.
- Exam Code: ITIL 4 Specialist High velocity IT
- Exam Name: ITIL 4 Specialist: High-velocity IT Exam
- Certification Provider: Peoplecert
- Latest update: May 09,2025
Which statement about the onboarding of services is CORRECT?
- A . Ik
- B . 35px;">The onboarding should be planned during the design of the service</li>
An organization wants to provide its employees with a limited set of self-services via an online portal. A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal.
Which service provisioning approach should this organization use?
- A . k
- B . 35px;">Tailored</li>
An organization wants to provide its employees with a limited set of self-services via an online portal. A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal.
Which service provisioning approach should this organization use?
- A . k
- B . 35px;">Tailored</li>
An organization wants to provide its employees with a limited set of self-services via an online portal. A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal.
Which service provisioning approach should this organization use?
- A . k
- B . 35px;">Tailored</li>
An organization wants to provide its employees with a limited set of self-services via an online portal. A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal.
Which service provisioning approach should this organization use?
- A . k
- B . 35px;">Tailored</li>
An organization wants to provide its employees with a limited set of self-services via an online portal. A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal.
Which service provisioning approach should this organization use?
- A . k
- B . 35px;">Tailored</li>
Create a report showing non-compliant records and take action to correct
- A . 1 and 4
- B . 2 and 3
- C . 3 and 4
- D . 1 and 2
At which steps in the customer journey should the approach to authorizing and enabling the user to use service be defined?
- A . 35px;">Onboard and Co-create</li>
- B . I
Which is the BEST approach for a service consumer to use when they want to obtain services from a service provider?
- A . Ensure that their detailed requirements are based on a previous legacy solution
- B . Ask the service provider to customize a solution to suit their requirements
- C . Develop a list of needs focusing on what should be achieved
- D . Provide the service provider with a detailed list of requirements
A customer is retiring a service and has terminated the contract for the service with the service provider. The service provider will continue to deliver other services to the customer.
Which activity should the service provider include in the plans to offboard the service?
- A . j
- B . 35px;">Identifying and making requests for outstanding payments for the service</li>
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