Exam4Training

Next-Best-Action maximizes the customer lifetime value by _____________.

Next-Best-Action maximizes the customer lifetime value by _____________.
A . using consistency rules in the Next-Best-Action decision strategy
B . building Next-Best-Action on top of each other across every interaction
C . monitoring the customer interactions in all channels
D . using arbitration metrics in the Next-Best-Action decision strategy

Answer: C

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