What should you recommend?

A company wants to be able to give quotes to customers from their parts list. You need to recommend a solution for the company. What should you recommend?A . Dynamics 356 Customer InsightsB . Dynamics 365 SalesC . Dynamics 365 MarketingD . Dynamics 365 Human ResourcesView AnswerAnswer: B Explanation: Reference:...

April 7, 2025 No Comments READ MORE +

Which features should you implement?

DRAG DROP A manufacturing company plans to implement Dynamics 365 Field Service. You need to determine which features are needed to meet the company’s requirements. Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or...

April 7, 2025 No Comments READ MORE +

What happens during synchronization?

HOTSPOT A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements. What happens during synchronization? To answer, select the appropriate option in the answer area. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration

April 5, 2025 No Comments READ MORE +

What is a lead?

HOTSPOT You are evaluating Dynamics 365 Sales as a potential replacement for your company’s existing sales system. What is a lead? To answer, select the appropriate option in the answer area. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional

April 5, 2025 No Comments READ MORE +

Which features should you recommend?

HOTSPOT A company that services air-conditioning equipment is implementing Dynamics 365 Field Service. You need to recommend the features that the company should implement to meet business requirements. Which features should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one...

April 4, 2025 No Comments READ MORE +

Which record type should you use?

HOTSPOT You are a sales manager working for a paper manufacturer. You need to create customers in Dynamics 365 Sales and attach the customer’s contract to the customer record as a PDF file. Which record type should you use? To answer, select the appropriate options in the answer area. NOTE:...

April 3, 2025 No Comments READ MORE +

What is the status of the work order?

A company uses Dynamics 365 Field Service. You create a work order from a case. A field service administrator schedules the work order. A technician arrives at the site of the work order and is ready to begin work on time. What is the status of the work order?A ....

March 31, 2025 No Comments READ MORE +

Which products should you use?

HOTSPOT A company is using several Dynamics 365 applications. A customer sends an email about an issue they are having with a product during a company holiday. The customer expects a response in 48 business hours in accordance with their service-level agreement (SLA). You need to configure the system to...

March 26, 2025 No Comments READ MORE +

A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality

HOTSPOT A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/schedule-with-travel-time

March 21, 2025 No Comments READ MORE +

Which status indicates that an entitlement must be renewed?

You manage a call center for a company that uses Dynamics 365 Customer Service. The call center’s customer service manager wants to renew all expired entitlements to increase the duration of entitlements from six months to one year. You need to help the customer service manager make the changes. Which...

March 20, 2025 No Comments READ MORE +