MB-240 V1

You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment. Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling....

DRAG DROP You are a dispatcher for a cable installation company that provides installation services in multiple territories. The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a...

DRAG DROP A work order has been created with Bharti Airtel as the Billing Account and Airtel Kolkata as the Service Account. You need to determine the account where various work order information originates. The sheeted work order type and entitlement do not have any of this information. Which account...

DRAG DROP LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements. You need to set up help documents related to the requirements as per the case study. How should you configure the user settings? To answer,...

DRAG DROP LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements. You need to set up help documents related to the requirements as per the case study. How should you configure the user settings? To answer,...

You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The company provides customers with large power systems for sophisticated data centers. The power systems are serviced by a field engineering team. The field engineering team documents work done on repairs and maintenance by completing Work...

You are entering products and services into Dynamics 365 CE Field Services. You need to ensure that your field technicians can use the products when completing work orders. Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents...

DRAG DROP LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements. You need to set up help documents related to the requirements as per the case study. How should you configure the user settings? To answer,...

DRAG DROP To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities. The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up. Which five steps should you...

DRAG DROP When Contoso installs chillers for customers, they are expected to follow the same procedure for each install. You need to configure the functionality necessary to automatically add all the tasks and resources needed to a work order when the work order type is Chiller Installation. You must follow...