MB-240 V1

DRAG DROP A work order has been created with Bharti Airtel as the Billing Account and Airtel Kolkata as the Service Account. You need to determine the account where various work order information originates. The sheeted work order type and entitlement do not have any of this information. Which account...

A new service technician was recently hired on at Litware, Inc. and is assigned to the HVAC team. The service technician is still learning about the job and the units the company sells and services. The service technician has been assigned to a repair work order for a unit. Upon...

Planned maintenance services perform regular and planned checks for their customers. * Inspectors are assigned to all regions based on skills and expertise. * Installers are assigned to multiple territories in a geographic region 1 Repair technicians a-e employees and subcontractors * Dispatchers are assigned to all territories in a...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer...

The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling. The manager is unable to optimize requirements and bookings related to work orders. Which three settings are required? Each correct answer presents part of the...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...

The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new...

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...

DRAG DROP A dispatcher in Indianapolis. Indiana receives an emergency service call on July 4 and assigns the booking to a third-party contractor, attaching the emergency SLA . The contractor receives notification of the work order and travels from his home to the job site, arriving 3.5 hours after the...

DRAG DROP You are a Dynamics 365 for Field Service administrator. Your company only uses contractors as Bookable Resources. The contractors are not licensed Dynamics 365 users. The scheduling team books work orders to resources based on location. The team provides you with scenarios because many resources are not showing...