How can you achieve this goal?

You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function. One of your customers, Adventure Works, does not want one of your resources to be scheduled to workorders going forward. The resource must be able to be scheduled for other accounts. How can you achieve this goal?A...

April 6, 2025 No Comments READ MORE +

Which scheduling function should be used with each scenario?

DRAG DROP A new member of your company's scheduling department is learning which scheduling function to use in Dynamics 365 for Field Service, based on different scenarios. You need to provide a scheduling matrix to the new team member. Which scheduling function should be used with each scenario? To answer,...

April 4, 2025 No Comments READ MORE +

Which three steps, in sequence, are needed to receive the products to the existing rush order in Field Service?

DRAG DROP Your company’s inventory clerk has received a truck shipment of parts for repair of equipment on such a rush order. The order needs to be completed as soon as possible. Which three steps, in sequence, are needed to receive the products to the existing rush order in Field...

April 3, 2025 No Comments READ MORE +

Does the solution meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...

April 3, 2025 No Comments READ MORE +

Does this meet the goal?

Topic 5, Misc. Questions Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct...

April 1, 2025 No Comments READ MORE +

Which three work order settings can be configured by the Field Service Administrator?

You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company. As the field Service Administrator, you need to configure the field service settings for work orders for your environment. Which three work order settings can be configured by the Field Service Administrator?...

March 31, 2025 No Comments READ MORE +

Which two of the following should you troubleshoot?

You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule. You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement. Which two of the following should...

March 31, 2025 No Comments READ MORE +

Does the solution meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...

March 31, 2025 No Comments READ MORE +

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer...

March 30, 2025 No Comments READ MORE +

What is the order of the Booking Statuses for the five out-of-the box booking status fields?

DRAG DROP Your company is preparing to deploy the Dynamics Field Service with Mobile Application. Your manager asks you to ensure that the Booking Statuses will match with the current business process the field technicians are following. As the Field Service Administrator, you review the documentation and discover that the...

March 28, 2025 No Comments READ MORE +