Microsoft MS-721 Collaboration Communications Systems Engineer Online Training
Microsoft MS-721 Online Training
The questions for MS-721 were last updated at May 05,2025.
- Exam Code: MS-721
- Exam Name: Collaboration Communications Systems Engineer
- Certification Provider: Microsoft
- Latest update: May 05,2025
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You redirect calls for the call queue to a shared voicemail box.
Does this meet the goal?
- A . Yes
- B . No
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you create a new port order.
Does this meet the goal?
- A . Yes
- B . No
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: You run the New-CsHybridTelephoneNumber cmdlet.
Does this meet the goal?
- A . Yes
- B . No
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you place a new order for service numbers.
Does this meet the goal?
- A . Yes
- B . No
Your company receives PSTN services in Microsoft Teams through a derived Direct Routing trunk from a telephone carrier.
The carrier becomes an operator in the Operator Connect program.
You need to migrate the users to Operator Connect.
Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A . Run the Set-CsUser cmdlet and set the COnPremLineURI parameter to $null.
- B . Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the CPolicyname parameter to Policy1.
- C . Run the Grant-CsOnlineVoiceRoutingPolicy cmdlet and set the CPolicyname parameter to $null.
- D . Run the Set-CsOnlineVoiceUser cmdlet and set the CTelephoneNumber parameter to each user’s phone number.
- E . Run the Set-CsOnlineVoiceUser cmdlet and set the CTelephoneNumber parameter to $null.
- F . Run the Set-CsUser cmdlet and set the COnPremLineURI parameter to each user’s phone number.
You are enabling users for Direct Routing.
You already assigned licenses to the users.
You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A . Grant-CsVoicePolicy
- B . Grant-CsOnlineVoiceRoutingPolicy
- C . Mew-CsVoicePoli<y
- D . Mew-CsPhoneNuBberAssignment
- E . Set-CsUserPstnSettings
You have a Microsoft Teams Phone deployment.
You need to provide two users with the ability to share a single phone number for inbound and outbound calling.
What are two ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . call queues
- B . call forwarding
- C . group call pickup
- D . call delegation
- E . call park
You have a Microsoft Teams Phone deployment.
You are designing a room that will be used for collaboration.
You need to select a device for the room.
The device must meet the following requirements:
Support video.
Support one-touch join for meetings.
Can start new meetings from within the room.
Support HDMI ingestion of content into Teams.
Which type of device should you select? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . Microsoft Teams Rooms on Android
- B . Microsoft Teams panels
- C . Microsoft Teams Rooms on Windows
- D . Microsoft Surface Hub 2S.
- E . Microsoft Teams displays.
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user’s computer is turned off.
The device must meet the following requirements:
Support calls.
Support video.
Support speed dial.
Display chat history.
Which type of device should you provide?
- A . Teams-certified handset
- B . Teams display
- C . Teams panel
- D . Teams Rooms
You are selecting devices for use in conference rooms. The conference rooms must support two front of room displays.
Which two types of devices meet the requirements? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . Microsoft Teams Rooms on Android
- B . Microsoft Teams displays
- C . Microsoft Teams audio conference phones
- D . Microsoft Teams Rooms on Windows
- E . Microsoft Surface Hub 2S