Microsoft MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Online Training

To help you pass your MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) exam, you can prepare your Microsoft MB-910 Exam with less effort. You would have basic and advanced understanding about all the concepts of Microsoft MB-910 Exam Certification. These Microsoft MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Online Training are designed for your convenience and you can rely on them without any hesitation. With the help of Exam4Training Microsoft MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Online Training for the preparation of Microsoft Dynamics 365 Fundamentals MB-910 Exam, you would be able to pass this exam in first attempt with maximum grades.

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1. A company uses Dynamics 365 Field Service.

The maintenance manager wants to be able to add a list of QUESTION NO:s to work orders to ensure that field technicians follow the same steps when servicing customer equipment.

You need to explain to the manager which features are available to meet the requirement.

Which feature should you use?

2. You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales.

You need to review the timeline for a case that you are managing.

Which type of activity appears in the case timeline?

3. A company plans to implement Dynamics 365 Sales.

Which two out-of-the-box features can you use to capture leads? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

4. HOTSPOT

A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.



5. DRAG DROP

A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements.

Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.



6. A company wants to be able to give quotes to customers from their parts list.

You need to recommend a solution for the company.

What should you recommend?

7. A customer needs a cost-effective sales solution that can display current news about a lead or an account.

You recommend Microsoft Relationship Sales.

Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

8. HOTSPOT

Which features are available in Dynamics 365 Marketing?

For each of the following features, select Yes if the feature is available. Otherwise, select No. NOTE: Each correct selection is worth one point.



9. HOTSPOT

A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements.

What happens during synchronization? To answer, select the appropriate option in the answer area.



10. DRAG DROP

A company uses Dynamics 365 Field Service.

The company uses a manual process to create and schedule work orders. The company wants to optimize scheduling and reduce assisted support costs.

You need to recommend appropriate features of Dynamics 365 Field Service to meet the requirements.

Which feature should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.




 

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